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Connecting Schools, Families, and Neighbors
What is Full Service Schools? The Project is led by United Way of Northeast Florida. The mission of the Full Service Schools is to remove nonacademic barriers to student success. A community-guided, school-based collaboration, delivering services to help at-risk students overcome challenges to achieving success in school and daily life. What does this mean?
Karon Ivey, LMHC Program Director for Community Based Services Working with the FSS project since 1999. [email protected] org
FSS was born through community collaboration • In 1990, leaders in the behavioral health field, including CGC, developed a planning committee to implement the FSS concept in Jacksonville under the directive of the Florida Legislature. • In the Fall of 1991, the first FSS was opened in the Springfield neighborhood. • The program was designed with a community based advisory council that would determine the services needed in the community. • The concept was based on the co-location of staff and shared responsibility by the collaborating agencies for the delivery of services.
Full Service Schools Funders
Provider Agencies Jacksonville Area Legal Aid
Full Service School Sites Arlington Family Resource Center Beaches Resource Center Englewood Family Resource Center Historic James Weldon Johnson Resource Center Ribault Family Resource Center Greater Springfield Family Resource Center Westside Family Resource Center Sandalwood Family Resource Center Serving nearly 87 schools, grades pre-K through high school
Service Eligibility Feeder School Zip Code School age No income restrictions All services are free of charge
Services * Behavioral counseling Substance abuse assessment/counseling Basic needs assistance Parenting programs Medical and health services Eyeglasses Tutoring and mentoring After school activities And other services to help children & families * Services vary slightly at each FSS site, determined by the needs of the surrounding community.
Ronald Mc. Donald® Care Mobile FSS middle & high schools Primary healthcare (parental consent) • School & sports physicals • Immunizations • Vision screening • Asthma treatment • Mental health screening • Referrals for specialists State-of-the-art van All services are free of charge Professional staff
Services Request Process Services Consultation appointment Site, school, home, community partners Site, school, home, work FSS site contacted for assistance Barriers to student success identified Schools, caregivers, agencies, anyone involved with children
Measurable Results Served over 45, 107 students * through direct services & Neighborhood Grant programs. *2014 -2015 ü 96% improvement in at least two behaviors. ü 96% parent satisfaction with services received. ü 89% of students served were promoted. üOf clients served, there was a 20% improvement in school attendance. üOf clients served, there was a 30% increase in core academic grades. Approximately 1, 500 students were seen for counseling in 2013/2014.
FSS Funding Annual Budget for FSS % of Total FSS Budget Duval County Public Schools $439, 155. 00 10% Duval County Health Department $368, 454. 00 9% $1, 753, 200. 00 41% United Way of Northeast Florida (Community Fund)* $746, 578. 00 18% Lucy Gooding Charitable Foundation Trust* $450, 000. 00 10% St. Vincent's Mobile Health $510, 000. 00 Funding Partner Jacksonville Children's Commission 12% Total $4, 267, 387
JCC 2015 Bid Proposal
Collaborations Continue • In 2010, under the leadership of the Jacksonville Health Department, SAMSA awarded Jacksonville with a 5 year 5 Million dollar grant to study the System of Care. • As behavioral health is an integral part of physical health, the FSS was represented by United Way. CGC was also part of the collaboration. • The SOC partnered with the University Of Maryland to conduct a gap analysis which was funded by the Chartrand Foundation. • The question was how to increase access for students and families to more effectively stretch the resources.
Recommendations from University of Maryland 1. Establish an integrated model of onsite school based wellness, behavioral health and health care that ensures adequate capacity for all students and all schools. 2. With assistance from diverse stakeholders, improve data systems, utilization, and oversight of data to enhance continuous quality improvement and outcomes monitoring of school health and behavioral health services. 3. Using different training modalities and technology, develop and conduct user-friendly practical and culturally and linguistically sensitive education and professional development activities for students, families, and school staff. JCC 2015 Bid Proposal
School Behavioral Health -Proof Of Concept JCC 2015 Bid Proposal
School Behavioral Health -Proof Of Concept JCC 2015 Bid Proposal
KEY TO SUCCESSFUL COLLABORATIONS The Art of Being An Ambassador A person who is tactful and skillful in managing delicate situations, handling people, etc.
COLLABORATIONS WITH PARTNERS BARRIERS • Differences in Corporate Culture. • Competition for Market Share.
COLLABORATIONS WITH PARTNERS SOLUTIONS • Spend time together. • Check ego at the door. • Share information and assistance.
COLLABORATIONS WITH PARTNERS BENEFITS • Bargaining Power with Funders. • Smoother Relationships for the Benefit of Schools and Parents.
COLLABORATIONS WITH PARTNERS EXAMPLE 2005 Model Change and Merge with Can Do Program. • JCC combined funding, adding doubling FSS staff. • Monthly transition meetings. • JCC and Independent Provider Meetings. Resulting Payoff 2015 Competitive Grant • CGC’s strong working relationship with daniel, Inc. • Sharing clinical resources, such as group curriculums. • Sharing technical assistance.
COLLABORATIONS WITH SCHOOLS BARRIERS • Turf Issues – Who’s in Charge – Differing Philosophy • FCAT/FSA Anxiety
COLLABORATIONS WITH SCHOOLS SOLUTIONS • Recognize and Communicate the Importance of Their Problem. • Be Willing to Earn Respect.
COLLABORATIONS WITH SCHOOLS BENEFITS • Bargaining Power with Parents. • Less Undermining of Clinical Work. • Better Outcomes
COLLABORATIONS WITH SCHOOLS EXAMPLE • Access to Clients at New School. • Making Abuse Reports. • Aiding the School to Find Natural Consequences for Parents.
COLLABORATIONS WITH PARENTS BARRIERS • Trust Issues. • Differing Parenting Philosophies.
COLLABORATIONS WITH PARENTS SOLUTIONS • Willingness to Meet Parents Where They Are. • Recognize There are Two Clients, Not One.
COLLABORATIONS WITH PARENTS BENEFITS • Bargaining Power With Schools. • Less Undermining of Clinical Work. • Better Outcomes.
COLLABORATIONS WITH PARENTS EXAMPLE • Importance of Home Visits. • Using Solution Focused Principles Even When Using Other Clinical Techniques. • “Chasing” Parents to Engage Them.
Other CGC Collaborations Gateway Community Services • Access to the CGC psychiatrist and Infant Mental Health Specialists for the children of the women in the Women and Children residential program. Clay County Behavioral Health Center • • Infant Mental Health Specialist added to the CCBHC Outpatient – moved from 1 day a week to full time. Plans to launch a community based Infant Mental Health Specialist this Fall.