Connect Learn Share Velkommen Microsoft Dynamics CRM User

Connect Learn Share Velkommen! Microsoft Dynamics CRM User Group (CRMUG®) Opstartsmøde for den danske afdeling

Agenda § § 8: 30 – 9: 00 Registering 9: 00 – 9: 15 Velkommen og introduktion 9: 15 – 9: 30 Hvad er CRMUG 9: 30 – 10: 30 Præsentation af deltagere - hvad forventer du at få ud af at deltage I en brugergruppe § 10: 30 – 10: 45 Pause § 10: 45 – 12: 00 CRMUG DK. Vejen frem. Vær med til at forme det fremtidige CRMUG DK. @CRMU

Præsentation Hvem er jeg, og hvorfor står jeg her… • Pernille Poulsen • Systemudvikler, BRFkredit • Formand for CRMUG. DK @CRMU

About CRMUG • Founded in 2007 • Officially recognized by Microsoft • The largest, independent group for Users of Microsoft Dynamics CRM (6, 500+ individuals) • 2, 700+ unique companies • 91% User Members/ 9% Partner Members CRM Users Microsoft VARs ISVs @CRMU

What Regional Chapters Do Connect Learn Share @CRMU

CRMUG Memberships § Join NOW to continue attending chapter meetings & receive future communications! – Preview Membership (60 Days) Free – Premium Membership (per organization) • • • Small Business, Business $400/yr for 1 -9 MS CRM licenses Mid Market, Market $700/yr for 10 -99 MS CRM licenses Enterprise, Enterprise $1, 200/yr for 100+ MS CRM licenses Go to http: //www. crmug. com/join-crmug for a complete list of membership benefits @CRMU

Chapter Business § Set Meeting Date, Location & Presenters – Suggested 2013 Quarterly Meeting Date(s) – – 1 st Quarter (Feb/Mar) 2 nd Quarter (Apr/May) 3 rd Quarter (Aug/Sep) 4 th Quarter (Nov/Dec) – Location Customer site? Microsoft office? – Presenters (Member Showcase, Educational Topic, ISV Solution, Microsoft Roadmap, Ask the Expert panelists) panelists § Join CRMUG Collaborate (private online community for CRMUG members) § Join your local Leadership Team to help plan future meetings! @CRMU

Is your company’s Primary Contact receiving & sharing their copy? Also Available Online http: //www. crmug. com/memberresources/magazine/ Basic Members - receive 1 copy per company Premium Members - receive up to 3 copies per company @CRMU

April Webinars Webinar Date Premium /Open CRMUG SIG: Marketing (What is Marketing Pilot? ) Apr 9 Premium CRMUG SIG: Business Intelligence & Reporting (Getting Started with the Report Wizard) Apr 16 Open CRMUG Convergence 2013 Encore: The CRM Whisperer – Taming your Dynamics CRM Environment Apr 23 Premium CRMUG User Group Information and Orientation Apr 24 Open CRMUG SIG: Data Integrity - Data Quality Management in a CRM Environment Apr 24 Premium CRMUG Partner Event - CRMUG Partner Benefits and What it Means to You! Apr 25 Partners Only CRMUG SIG: Public Sector - x. RM for County Governments Apr 25 Open @CRMU

Connect Learn Share Join NOW and see what everyone is talking about! CRMUG Collaborate NEW Private Online Community for CRMUG Members http: //Community. crmug. com

CRMUG Summit 2013 12 -14 november, 2013 Frankfurt ! e r e h t u o y See @CRMU

! G U M R Join C Who Did You Meet? March 18 -21 | New Orleans, LA What Did You Learn? Would You Recommend Others Attend Next Year? www. microsoft. com/dynamics/convergence @CRMU

What’s Your Forte? • CRMUG Encourages Your Participation! • Who else can share Dynamics CRM perspective? • Will you speak? • Will you write? • Will you lead? • Please contact: • Tony Stein tony@crmug. com • Mary Berens mary@crmug. com @CRMU

Connect Learn Share CRMUG DK

Hvem er vi indtil videre § § § § § BRFkredit, Lyngby BRND, Odense Dansk Erhverv, Kbh DEIF, Esbjerg DGI, Århus DTU, Lyngby For A Fact, KBH Jeros, Ringe GN Netcon, Ballerup § § § § Københavns Kommune, Kbh Konica Minolta, Albertslund Oticon, Smørum Radiometer, Brønshøj Saxobank, Hellerup Syd. Energi, Esbjerg Vivant, Kbh § + xx konsulenter. . @CRMU

Hvem er du Introduktion • Navn • Firma • Din rolle ifht CRM Dynamics • Hvad vil du opnå ved at deltage i gruppen • Specielle interesseområder? • Hvor hørte du om CRMUG. DK? @CRMU

Connect Learn Share Vejen frem

Næste møde • Hvornår ? 19 august 2013 • Hvor? BRFkredit • Indhold? TBD @CRMU

Fremtidige møder • Opdeling ? Lokation/Fokusområde? ! • Roller ? • Gæstetalere • Microsoft • Ed Martinez • Carsten Ølholm • Henrik Jensen • ? ? ? @CRMU

Næste næste møde • Hvornår ? Nov/Dec • Hvor? • Indhold? TBD @CRMU

CBS CRM undersøgelse • CBS søger virksomheder som vil deltage i undersøgelse af brugen af CRM (ikke finans) • Målgruppen for deltagelse i undersøgelsen: Der er 3 hovedmålgrupper for undersøgelsen: A) Virksomheder anvender et CRM system i dag (Alle brugere og beslutningstagere) B) Virksomheder er ved at implementere et CRM system (Beslutningstagere og projekt deltagere) C) Virksomheder overvejer at implementere et CRM systemer (Beslutningstagere) @CRMU