Congratulations On 40 th Anniversary of the Computer

Congratulations On 40 th Anniversary of the Computer Centre Of Beijing University From Computing Services Centre City University of Hong Kong October 2003

The Roles of Computer Centre at University of the 21 st Century Director of Computing Services City University of Hong Kong October 2003

Web. CT, blackboard etc. – development platform support Ø Vo. D Ø On-line DB access Ø Media delivery system Ø As a subject of study Ø As a tool for study Ø As a means for learning & work Ø Teaching e-Learning University home page Ø Departmental home Web, Portal page & Ø Web applications Messaging Ø Common/personal Portal Ø Internet Ø Modem Pool Ø Vo. IP Ø Video Broadcast Ø Video Conferencing Ø Network, servers, Highstorage Performance Computer Research Ø Technical Service & Ø Database Ø OS, DB, tools & Development Ø Computational Tools utilities, common software Ø Internet Data Centre Communication Ø Ø Infrastructure Campus Life & Entertainment TV Ø ICQ Ø BBS Ø MIS & OA Ø Central/public facilities Student laboratories, classrooms/LTs, Ø System Development public terminals etc. Ø Integration & Implementation Ø Maintenance, system Ø Operations & User Support operation & central Ø software license service

Roles of the CSC l Facility Management The CSC manages the central computer facilities including the campus network, the central host computers and storage systems, public computing facilities such as email, Internet, video systems, computers in the Lecture Theatres, classrooms & public terminals for information access and central student terminal rooms, etc. It also carries out assessment of facilities, both software and hardware, based on the needs of its users, and makes recommendations for new facilities as necessary for the enhancement of the existing facilities. l Technical Services The CSC provides centralised and integrated technical services on a university-wide basis including the provision of consultation and advice on the use of University computer facilities. It evaluates suitable equipment and software so that it can keep pace with developing technology in order to better serve the University community.

Roles of the CSC l Information Services The CSC keeps updated information regarding currently available computing equipment and software, and provides timely information to its users in the form of user’s guides, newsletters, training courses, seminars, forums, etc. It is also responsible for developing electronic information services within the University. l Administrative Data Processing & e-Learning Systems The CSC is responsible for the provisionof infrastructure and technical support for the maintenance of all electronic data processing and e-learning systems used in the various administrative offices and academic departments.

CSC’s Role l l e-Learning Provider vs. participant Driving force l l l Cost Quality of service Risk Agility University policy Web, Portal & Messaging Teaching Internet Data Centre Communication Campus Life & Entertainment Research & Development MIS & OA CSC Core Services User Dept. & CSC Dept LANs Teaching User Dept. Autonomous R&D Web, Portal & Messaging Infrastructure Technical Service Public Facility e-Learning Communication MIS & OA User Training

Internet Data Centre of a University l University IT Infrastructure l l l Backbone Network - for data, voice & video External Connection - Internet, modem pool, ISDN, TV, voice & fax gateway Server Farm - compute, application, database, Web, FTP, file, print, video, image server etc. Storage - SAN, NAS, DAC, backup system, archiving system Software platform - OS, DB, application development & tools, utilities, e-learning, statistics, simulation etc. Common/public facilities – central student computer lab, express terminal/internet café, TV, Vo. D, video conferencing system, classroom / LT / conference rooms, email

Internet Data Centre of a University l Technical Support l l l Technical consultation, help desk for HW & SW User training, staff course, student literacy course, seminars & forums, user’s guides & technical notes etc. Technical and market information Hardware maintenance service Software maintenance & licence service Administrative Systems & OA l Development, implementation, integration of systems including finance, student records & admissions, human resources, facility & venue management, document filing, workflow

Internet Data Centre of a University l E-Learning l l l Courseware platform system support Courseware development support Other value-added / non-essential services l l l User interface / portal University home page Messaging Media production Departmental LAN support

My Email Address: cckhpoon@cityu. edu. hk City University Home: http: //www. cityu. edu. hk Network Computing newsletter: http: //www. cityu. edu. hk/csc/netcomp/ Thank You!