Conflict Resolution Violence Conflict Resolution Effective Communication I

Conflict Resolution & Violence

Conflict Resolution: Effective Communication �I Message: statement of feelings and expectations that doesn’t blame or judge the other person. �Active Listening: focusing full attention on what the other person is saying and at the same time letting that person know you understand care. �Assertiveness: expressing feelings in a way that doesn’t threaten the other person or make you feel anxious. �Body Language: way of communicating information or feelings nonverbally through body movements, posture, gestures, and facial expressions.

Conflict Resolution: Cooperation & Compromise � Cooperation: working together for a common goal. � Compromise: willingness of each person to give up something in order to reach an agreement.

Conflict Resolution: The DECIDE Method D E C I D E Define the problem Explore Consider the consequences Identify your values Decide and act Evaluate the results

Violence: There are four types of relationship violence: 1. Physical: When someone hits you or scratches you or does anything to harm you. 2. Sexual: ranges from unwanted kisses, to inappropriate touching, to sexual intercourse. 3. Emotional: nonphysical mistreatment of a person. 4. Neglect: failure of parents to give their child love and support.