Conflict Resolution Agenda of Presentation Introduction of Conflict
- Slides: 22
Conflict Resolution
Agenda of Presentation • Introduction of Conflict at workplace • Techniques to resolve conflict • Generational conflict resolution methods • Common ways to resolve conflict • Conflict resolution by help on 3 rd parties • Conflict resolution between partners • Questions for class? • References
Conflict at Workplace
Different Techniques to Resolve Conflicts • Turning face away from conflict is like hiding the head in the sand playing that issues will be resolved by itself. There has been a lot research done around the globe in resolving different forms of conflicts at workplace. Some of these techniques will be discussed today (Tools, 2017)
Different Techniques to Resolve Conflicts • Personality Evaluation Techniques: • Formulation of Work Diversity of Opinion: Settings Welcoming
Different Techniques to Resolve Conflicts • Clarity of Responsibilities, Roles, and Deadlines • Encourage Open Discussion in Conflicting Situations
Generational Conflict Resolution Methods
Understand the Generational Element
Find Commonality
Learn From Each Other
Common Ways to Resolve Conflicts
Tactics for Conflict Resolution • Communication • Validation • Negotiation with Each-other
Continue…. . • Investigating both sides of Problem • Recognize the conflict • Avoid Hasty Decisions
Continue…. . • Avoid Applying Intimidation: • Focus on Issue, Not Individual • Speak Up • Be Confident • Avoid Taking Sides
Conflict Resolution Involving 3 rd Party Intervention
• Negotiation • Mediation • Arbitration (Orr, 2001)
Conflict Resolution Between Partners
• Problem Solving • Dominant and Confrontation • Ignoring or Avoiding Conflict (Mohr & Spekman, 1994)
Questions
https: //www. youtube. com/watch? v=QLb. GHQo 4 qn. A
References
- What is conflict and conflict resolution?
- High resolution low resolution
- Agenda sistemica y agenda institucional
- First call resolution definition
- Agenda presentation
- Sales presentation agenda
- Cudsa stands for
- Work immersion portfolio design
- How many rectangle
- 6 steps conflict resolution
- Conflict management customer service
- Accountability in conflict resolution
- Conflict resolution outline
- Conflict resolution skills
- Conflict resolution training materials
- Conflict management exercises
- Scope of conflict resolution
- Steps in the mediation process
- Center for african peace and conflict resolution
- Justin lebo by phillip hoose
- Setting for the necklace
- Staben conflict resolution
- Win win situation examples conflict resolution