CONFLICT Objectives What is a conflict Types Ways

CONFLICT

Objectives What is a conflict? Types Ways of conflict to resolve conflict

What is conflict? A conflict is a struggle between people. The struggle may be physical, or between conflicting ideas.

Types of Conflict Interpersonal conflict refers to a conflict between two individuals. This occurs typically due to how people are different from one another.

Intrapersonal Conflict Intrapersonal conflict occurs within an individual. The experience takes place in the person’s mind. Hence, it is a type of conflict that is psychological involving the individual’s thoughts, values, principles and emotions.

Intergroup Conflict Takes place when a misunderstanding arises among different teams within an organization.

Intragroup Conflict Intragroup conflict (or infighting) refers to conflict between two or more members of the same group or team.

Ways to resolve conflict Talk Face to Face Express Find Take Emotion a Common Goal a Break

Talk face to face Avoid additional misunderstandings by discussing the situation in person.

Express Emotions Give both sides time to express feelings calmly. If you’re too emotional to speak clearly, write down two or three key points for your combatant to read in an attempt to help her understand your point of view.

Find a common goal Resolve differences by getting both sides to work for the same end result. If you’re arguing over a way to complete a task, scrap both ideas and work together to devise a third solution.

Take a Break If tensions are too high to discuss the conflict rationally, agree to walk away and meet later to continue the talk.

https: //www. google. com. jm/search? q=intragroup+conflict&espv=2&biw=1257&bih =871&source=lnms&sa=X&ved=0 ah. UKEwi 8 n. J 6 y 6 j. QAh. VN 5 GMKHXIb. A 48 Q_AUIBSg. A&dpr=1 www. psychologyandsociety. com/interpersonalconflict. html www. merriam-webster. com/dictionary/conflict http: //www. typesofconflict. org/types-of-conflict/ http: //www. livestrong. com/article/122613 -resolve-conflict/