confidential RESTRICTED Amadeus Commission Manager 2013 Amadeus IT

confidential RESTRICTED Amadeus Commission Manager © 2013 Amadeus IT Group SA Amadeus Business Management Platform 1

Business Management Platform _ _ _ ATS Page 2 RTS (CM, RC, RP, RMP) LINK Q-Manager Commission Manager © 2013 Amadeus IT Group SA _ (BMP) BMP incorporates various solutions: from Robotic Ticketing tools to Sales Data management system All solutions are web based upon one single platform Could be bundled to automate fulfilment actions Designed especially for travel professionals to increase automation and efficiency of their business (http: //bmp. viaamadeus. com) 265 ced 1609 a 17 cf 1 a 5979880 a 2 ad 364653895 ae 8 _ Amadeus Commission Manager is a part of Business Management Platform

BMP: components Business Management Platform Commission Manager add-on Revenue Calculator add-on 3 Auto Ticketing Solution Remote Pricer add-on Remote Multi. Pricer add-on Q Manager Commission Manager LINK © 2013 Amadeus IT Group SA Remote Ticketing Solution

Amadeus Commission Manager – how does it work? _ Commission Manager - is a solution designed to administer the airlines commission level for either markets not having commission tables in BSP or TMCs/Business travel agencies having complex commission rules with providers and corporations _ Intuitive GUI provides flexible commission management across own and subagent networks _ Saves history of Commission Rules and provides operation logs _ Has possibility to check the commission per PNR, including past dated _ Can be used either as a part of ATS and add-on to RTS, or as a stand-alone application 4 © 2013 Amadeus IT Group SA _ Provides automatic commission calculation and input into the PNR (FM element)

Commission rules creation _ OID selection (rules can be created per OID) _ Basic commission rules (carrier, period, classes, interline agreements) _ Extended rules (city/country of destination/origin, route, fare basis, flight number © 2013 Amadeus IT Group SA etc. ) 5

Advanced settings © 2013 Amadeus IT Group SA _ Commission settings history _ Commission rules copying, status option (active/inactive) _ Ticket issuance restriction per CM rule 6

Commission Manager workflow _ Inputs FM in the PNR before ticketing (if it is not entered) _ Checks FM if it is entered before ticketing © 2013 Amadeus IT Group SA • When FM is correct – allows ticket issuance without alert • When FM is not correct – propose to change • If commission is overpassed by agent – sends the notification to supervisor 7

Commission Manager benefits _ _ _ 8 mistakes Decrease Agency Debit Memo (ADMs) for business travel agencies and TMCs having complicated commission rules Provides intuitive GUI for easy administration and history viewing Offers the possibility to check the commission per PNR © 2013 Amadeus IT Group SA _ Secures the correctness of Commission calculation _ Saves time and simplifies agents workflow, minimizes risk of

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