CONFIDENTIAL RESTRICTED Amadeus Amadeus IT Group and its

CONFIDENTIAL & RESTRICTED Amadeus © Amadeus IT Group and its affiliates and subsidiaries Corporate Overview Q 3 2018

© Amadeus IT Group and its affiliates and subsidiaries CONFIDENTIAL & RESTRICTED 1. Introduction

CONFIDENTIAL & RESTRICTED _ We are the leading technology company dedicated to the global travel industry _ We are present in 190+ countries and employ 16, 000+ people worldwide _ Our solutions enrich travel for billions of people every year _ We work together with our customers, partners and other players in the industry to improve business performance and shape the future of travel 630+ million total bookings processed in 2017 using the Amadeus distribution platform 1, 657 millions passengers boarded in 2017 with Amadeus and Navitaire solutions 1 of the world’s top 10 software companies Forbes 2018 global rankings 7 th consecutive year included in the DJSI Recognised as world leader in the Software & Services industry sector in the Dow Jones Sustainability Index in 2018 In 2018 Amadeus enters Euro Stoxx 50 Amadeus is now recognized as one of the largest and best performing public companies across Europe © Amadeus IT Group and its affiliates and subsidiaries Amadeus in a few words 4

CONFIDENTIAL & RESTRICTED Enriching every step of the traveler’s journey Post-trip Inspire Pre-trip Book © Amadeus IT Group and its affiliates and subsidiaries Shop On-trip 5

CONFIDENTIAL & RESTRICTED We work in 190+ markets © Amadeus IT Group and its affiliates and subsidiaries Amadeus world presence 6

© Amadeus IT Group and its affiliates and subsidiaries CONFIDENTIAL & RESTRICTED 2. Amadeus history

CONFIDENTIAL & RESTRICTED A history of shaping the future of travel 1987 1992 1995 1 million bookings made in a single day for the first time Partnership with BA and Qantas to launch Amadeus Altéa – our core Airline IT offering 1998 2000 Amadeus diversifies into IT solutions for airports, hospitality and rail 2010 Contract with Ryanair Strategic technology partnership with IHG 2014 2016 Red Hat Cloud Innovator of the Year Acquisition of Navitaire to serve a wider group of airlines 2016 Southwest Airlines completes transition to Amadeus Altéa 2017 © Amadeus IT Group and its affiliates and subsidiaries Amadeus is founded by Air France, Iberia, Lufthansa and SAS First booking is made through Amadeus' systems Amadeus becomes world leader in number of travel agency locations 8

© Amadeus IT Group and its affiliates and subsidiaries CONFIDENTIAL & RESTRICTED 3. Amadeus today

CONFIDENTIAL & RESTRICTED A diverse and dedicated team + 9, 700, 000€ training investment in 2017 146 nationaliti es More than 16, 000 62 languages spoken © Amadeus IT Group and its affiliates and subsidiaries people worldwide 10

CONFIDENTIAL & RESTRICTED Our management team Luis Maroto Decius Valmorbida Julia Sattel Francisco Pérez-Lozao Ana de Pro Alex Luzarraga Wolfgang Krips SVP, Travel Channels SVP, Airlines SVP, Strategic Growth Businesses Chief Financial Officer Chief Strategy Officer EVP, Technology Platforms & Engineering Sabine Hansen Peck Tomas López Fernebrand Denis Lacroix Christophe Bousquet Alexandre Cabaud SVP, People, Culture, Communications & Branding SVP, General Counsel & Corporate Secretary SVP, Core Shared Services R&D SVP, Airlines R&D VP, Digital & Transformation Services Executive Committee members © Amadeus IT Group and its affiliates and subsidiaries President & CEO 11

CONFIDENTIAL & RESTRICTED Our ambition Vision To be the leading provider of technology solutions for the travel industry _Customers first _Working together _Taking responsibility _Aiming for excellence Brand promise PURPOSE Shape the future of travel Business strategy We commit to shape the future of travel in collaboration with customers and other industry players _Sustainable profitable growth _Innovation and new revenues _Efficiency & operational excellence _Our people and our culture © Amadeus IT Group and its affiliates and subsidiaries Values 12

CONFIDENTIAL & RESTRICTED Our customers travel agencies, online travel agencies, tour operators and corporations worldwide 90 rail operators airport operators airlines 43 car rental companies 112 ground handlers 29 insurance provider groups 300+ hotel chains 53 cruise and ferry lines © Amadeus IT Group and its affiliates and subsidiaries 128 770 13

CONFIDENTIAL & RESTRICTED Amadeus solutions for our customers Customer, guest & traveller management Sales & marketing • • Customer experience management Passenger processing Corporate booking & duty of care Loyalty & awards management Operations • • Analytics & intelligence • • Personalization Market insight Data integration Consulting services Flight operations Airport operations Hospitality operations Property & resource management Business management • • Process automation Expense management Finance & accounting Mid- and back-office © 2016 Amadeus IT Group SA We help travel industry to _ Sell and market their content _ Manage traveler data _ Operate their business processes _ Manage their financial flows _ Deliver analytics and insights • Direct & indirect distribution • Traffic acquisition & conversion • Point-of-sale & payment • Revenue management • Digital retail & merchandising 14

CONFIDENTIAL & RESTRICTED Our strong complimentary results Revenue breakdown © Amadeus IT Group and its affiliates and subsidiaries (Figures in € million) 15

CONFIDENTIAL & RESTRICTED Our commitment to innovation € 5. 4+ billion On-going research in: invested in R&D since 2004 Cloud-based architecture Security Massive data Real-time analytics Mobile 45 technology sites across the world, from Bangalore to Boston to Nice Leading R&D investor In 2017 in the global travel and technology industry © Amadeus IT Group and its affiliates and subsidiaries _ _ _ 16

CONFIDENTIAL & RESTRICTED Our robust global operations 75, 000+ Cutting-edge data centre with support across the globe _ World’s largest data processing centre dedicated to the travel industry _ Scalable technology built on open systems and a service-oriented architecture Transactions* per second 55+ (at peak) Petabytes** of storage 20 Average net bookings per second * A transaction is defined as a single message received from a user that requires one or more responses to be sent. A user can be a person or a computer system. ** One petabyte is equal to 1015 bytes of digital information. © Amadeus IT Group and its affiliates and subsidiaries _ 17

CONFIDENTIAL & RESTRICTED Amadeus’ social commitment in 2017: contributing to local development through technology, people and global travel Technology for Good 4 projects Knowledge & Skills Transfer 69 projects Community Support 138 projects 18

© Amadeus IT Group and its affiliates and subsidiaries CONFIDENTIAL & RESTRICTED 5. The future

CONFIDENTIAL & RESTRICTED Personalised Connected Sustainable Tailor-made experiences unique to the traveller’s preferences A smooth, door-to-door experience Economically, socially and environmentally responsible growth © Amadeus IT Group and its affiliates and subsidiaries How we see the future 20

CONFIDENTIAL & RESTRICTED How travel will grow in the future Projected growth in global air travel Total contribution of travel & tourism to global GDP Domestic and international air passengers growth to 2036 growth In 2017 In 2036 4. 1 7. 8 billion air passenger segments* *IATA Press Release No. : 70 **IATA Press Release No. : 55 X% Annual growth 3. 9% Annual growth 11, 512. 9 © Amadeus IT Group and its affiliates and subsidiaries 90% (In USD billions) billion air passengers** WTTC Economic Impact World 2017 21

Let’s shape the future of travel together © Amadeus IT Group and its affiliates and subsidiaries CONFIDENTIAL & RESTRICTED

CONFIDENTIAL & RESTRICTED © Amadeus IT Group and its affiliates and subsidiaries Thank you! amadeus. com/blog You can follow us on: Amadeus. ITgroup