Conceptualizing and Modeling MultiLevel Organizational Co Evolution Dermot


















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Conceptualizing and Modeling Multi-Level Organizational Co- Evolution Dermot Breslin Organisational Behaviour Group Sheffield University Management School d. breslin@sheffield. ac. uk www. learningtoevolve. com
Coevolution Source: Lewin & Volberda (2011, 2012) Conceptualising and Modelling Multi-Level Organisational Co. Evolution Dermot Breslin
The Evolutionary Process Variation Genotype Phenotype Replicator Interactor Selection Retention Conceptualising and Modelling Multi-Level Organisational Co. Evolution Dermot Breslin Environment
What Evolves in Organizational Change? Variation Replicator Interactor Environment Selective Retention The Routine (Hodgson and Knudsen, 2010; Nelson and Winter, 1982) The Organization (Aldrich, 1999; Hodgson and Knudsen, 2010; Nelson and Winter, 1982) Breslin, D. (forthcoming). What Evolves in Organizational Co-Evolution? Journal of Management & Governance.
Evolution of Routines through Practice Variation Replicator Interactor Environment Selective Retention Routine in Principle (Feldman and Pentland, 2003) Mutually Constituted Routine in Practice (Feldman and Pentland, 2003) Breslin, D. (forthcoming). What Evolves in Organizational Co-Evolution? Journal of Management & Governance.
The Entity Approach Variation Routine Organization Environment Selective Retention Breslin, D. (forthcoming). What Evolves in Organizational Co-Evolution? Journal of Management & Governance.
The Practice Approach Variation Routine in Principle Routine in Environment Practice Selective Retention Breslin, D. (forthcoming). What Evolves in Organizational Co-Evolution? Journal of Management & Governance.
The Role of Management and Organizational Adaptation Past models only consider choices being made by managers. In this way, the evolution of routines is seen to be shaped by managerial action alone [Miner, 1994], with an all powerful top management team making choices on behalf of the wider firm [Lant & Mezias, 1992].
The Model Group C Group B Group A Ind 2 Interpreted Feedback f(t)2 Ind 4 Interpreted Feedback f(t)4 Customers d. RA 4 d. RA 1 RA 2 R RA 4 R R d. RA 1 Ind 1 RA 1 Interpreted Feedback f(t)1 Ind 3 Feedback f(t) A RA 3 d. RA 3 B C Aggregate Organization Routine (RO) Interpreted Feedback f(t)3 Breslin, D. (2014) Calm in the Storm: Simulating the Management of Organizational Evolution. Futures, 52, 62 -77.
Model Inputs • Organizational Structure • Relative Power • Individual creativity • Readiness for change • Customer proximity Self Completion Surveys Peer Assessments Ethical Issues
Model Validation • Longitudinal Study of Chosen Organization • Period of observation of change in routines • In-depth interviews with individuals and managers • Sequence analysis of emerging and developing routines Emerging patterns of routine behaviors (model outputs) Process of learning (variation-selectionretention)
Home Care Routines are expressed as repeated sequences of behavior, which can be captured in daily logs. Sequential analysis methods (Abbot 1990) can then be used to identify similarities in sequences of activities over time. Typical Cluster of Action Sequences Carer A H 3 -B 7 -W 6 -C 1 -K 6 -K 7 -K 8 -P 3 -X 1 Carer D H 3 -W 2 -C 1 -K 7 -P 1 -X 7 Carer E H 3 -C 1 -K 7 -P 1 -X 1 Carer D H 3 -W 2 -C 1 -K 7 -P 1 -X 7 Carer B C 1 -K 7 -K 8 -X 1 Carer E H 3 -W 1 -C 1 -K 8 -X 1 -X 3 Carer D H 3 -C 1 -K 7 -P 1 -P 4 -X 1 -X 7 Coded Actions H 3 X ok/fine on arrival C 1 Cooked meal P 1 Chatted with X K 6 Bin emptied/kitchen K 7 [Dishes] washed K 8 [Dishes] put away Action Cluster X 1 X 2 X 3 X 4 X 5 X 6 X 7 Type of Call Carers Occurrences Cleaning Call Client Unwell + Local Shopping Call + Cooking Call Long Shopping Call Cooking Call + Social Call Local Shopping Call A, B A A F A, E, F B, C, D, E, F A, D, E 26 7 18 9 14 22 12
Emergency Call Handling Routines Sequence analysis identifies clusters of call ‘types’ This Cluster Plot of Emergency Call Handling at a Regional Fire & Rescue Service
Emergency Call Handling Routines Cluster plot is broken into different clusters of ‘similar’ action sequences An example call/incident sequence: INCCREATE, INCSTATUS, INCSEC, ADDSEL, ADDRISKCAT, INCSTNGND, COPYADD, ENTDATA, INCJURY, IPRIORITY, ENTINCTYPE, STARTSSA, ENDSSA, ENTDESC, STOPCODE, INCSTATUS, CLOSE
Domestic Fire Risk Behavioural Routines Household Assessment of Risk ? Fire Risk Behaviours Influence of others Demographic Type Daily Household Behaviours
Domestic Fire Risk Behavioural Routines Influence of Family Influence of Neighbours Influence of community group leaders Influence of Peers Influence of Friends
Domestic Fire Risk Behavioural Routines
Implications for Research • History Matters • Levels of complexity • Means of Inquiry • Ethical Issues Breslin, D. (forthcoming). What Evolves in Organizational Co-Evolution? Journal of Management & Governance.