Computers ACF Email Addresses 04 November 2020 Email

Computers – ACF Email Addresses 04 November 2020

Email ACF Services § On opening days, our hosting provider (Planet Work) will intervene within 2 hours for the software problems § On weekends or bank holidays: contact our host, Planet. Work, directly on 0033141797860 and LEAVE A MESSAGE ON THE VOICEMAIL. They will intervene within 4 hours. § For hardware problems, we have a spare server at our disposal. § Interface is "evolutive" and can be changed depending on the needs. 04 November 2020 2

Naming conventions Those points should be respected : § 1 st : the position (ex. : log, wash, nut, …) § 2 nd : the sub position (ex. : support, assistant, cap, …) § 3 rd : the base if necessary only (separate with "-") The 1 st and 2 nd parts are attached The information of the country is not needed because it's in the domain name. Example : logsupport-masvingo@zw. missions-acf. org 04 November 2020 3

Email ACF Main Rules Use it as professional email address. Always zip files In Outlook, leave a copy of messages on the server during 15 days Use the "destination" or "Copy" fields in a good way. With Satellite connection, we highly recommend you to use an option called “Download headers only” which allow you to download the entire message only if you want it. 04 November 2020 4

Email ACF Administration § Create new user following the naming rules § Change the password if you do not know it, keeping all the data of the email address § Change the quota of the email address for very specific reasons, and with the agreement of the logco § Set up or remove an automatic answer, even if user are able to do it. 04 November 2020 5