Computerized Maintenance Management Solutions CMMS Gabi Miles Hach

Computerized Maintenance Management Solutions (CMMS) Gabi Miles Hach Company May 22, 2009

Price/ Performance Hach Integrated Information Management Waste Water, Drinking Water, Industrial Applications Operations & Business Information Hach Water Information Management Solution. TM Hach WIMSTM Operations Control Supervisory Control and Data Acquisition (SCADA) On. Demand Saa. S Range of products Maintenance Information Computerized Maintenance Management Systems Inventory and Asset Maintenance Enterprise, Examples: Maximo, Hansen, Dataforum Professional, Deluxe, Standard, Single User Data from automated & manual sources in a central, secure repository providing easy regulatory & ad hoc reporting, analysis & monitoring WIMS Hach solutions Laboratory Sample Information Laboratory Information Management Systems Designed for commercial and highly centralized laboratories Examples: ATL, Tribal Hach LAB Cal. TM Sample Scheduling and Tracking Solution Examples: GE i. Fix (built-in interface) Wonderware, Foxboro, Rockwell SCADA Hach JOB Cal® Basic Hach JOB Cal® Plus Maintenance Scheduling and Tracking Solution Easy to set up. . Easy to learn. . Easy to use CMMS Affordable, Effective, Lab Data Management designed for sample scheduling workflow in water utility labs *requires WIMS LIMS

Why Have a Maintenance Strategy • Helps to manage your time – – Plan when you do jobs Keep a record of what you do Stay organized Improved system reliability • Helps you save money! – – Reduce down time (fix before it breaks) Meet regulatory compliance Better inventory management Increase the residual value of your equipment

Maintenance System Options • Manage maintenance department manually • Automate the management of the maintenance department • Automate Asset Management and Maintenance

Manual Method Uses spreadsheets, 3 x 5 cards, paper calendars to manage the maintenance schedule • Pro: – Very easy to implement – Inexpensive Do Job 1 Go to s ite 3 • Con: – Reduces likelihood of implementing a rigorous maintenance schedule – Potential unscheduled down time increases costs – Paper work to manage – file, track, lose? – Summary reports are very difficult to do

Some Potential CMMS ROIs* • CMMS users gain productivity: ~28% • Inventory reduction: ~18% • Downtime reduction: ~20% • Maintenance labor reduction: ~ 10% to 40% • Energy cost savings: 5% to 10% • Project Management efficiency increase: ~5% • Increase equipment value for resale: ~10% to 20% *various studies

Asset & Maintenance Management A computer program with a wide range of capabilities for an organization’s maintenance operations. • Pro: – A comprehensive tool with lots of features – Ideal for finance and asset managers • Con: – Over 60% of implementations fail! – Typically require big changes – Costly ~ 50 K+ to $4. 5 M – Complex systems: garbage in – garbage out

Example: DATASTREAM

Automate the Maintenance Department A computerized maintenance management program for maintenance operations • Pro: – Simplicity of features focused on the maintenance department – Easy to setup, learn and use • Con: – Not well suited for large organizations with complex needs

Features of an Automated Solution @ Designed for maintenance people @ Easy, cost effective maintenance scheduling solution @Easy to use calendar @Tracks details that matter to maintenance @Provides instructions, equipment drawings and pictures. @ Stays with a familiar format and simple process @ Provides maintenance and business information

It Should Work the Way You Do! • You put your jobs on a calendar. • You check them off when they are done. • You record the work in the equipment card file. . .

Interactive, Color-coded Calendar • A simple calendar easily manipulated • Flexible scheduling of preventative work orders • Track corrective work orders

Generate Work Orders • Incorporate graphics, detailed instructions, manuals • Print for all or just for specific workers • Add as many details as you need • Use portables for accuracy and flexibility

Document Your Work • Document what you need to: • • • Who What Parts used Parts cost Labor hours

Generate Maintenance and Business Reports • Equipment History • Top Ten List • Open work orders • Equipment list • ? ? ?

Consider Ease of Set Up • Flexibility • Security • Link to SCADA

Key Probing Questions • Describe your current maintenance solution? • How many pieces of equipment do you have to maintain? • Do you have a regular maintenance schedule that you can easily manage? • Can you easily generate work orders? • Can you easily track and summarize the activities? • If manual • would a simple, easy to use, very visual solution help your efficiency • A solution targeted specifically for maintenance that works the way the maintenance department works • If using a big solution like Maximo • Has the maintenance department been able to make it work • Is it providing the type of functionality you need?

Request for a JOB Cal comes in Ask quote questions to determine which version Simple quote (no interfaces, portables) JC Basic/ Plus Contact Tech support iimsupport@hach. com 1 800 677 0067 opt 2 Complex quote (interfaces, portables, custom reports) • Create Opportunity in SLX • RSM as Opportunity Manager • Generate quote with either standard offer or template Tech Support provides Statement of Work to complete quote

More Information General Information, videos, RSM lookup • www. hach. com/im • www. hach. com/support Contact us directly: • iimsales@hach. com • iimsupport@hach. com • 800 -667 -0067 Contact your Hach Field Representative

Materials • Web – Data sheets, videos, ordering evals (not there yet), webinars, general information, QRGs (not there yet), list of standard interfaces • SLX – Standard offers, templates (eventually) • Lori will combine/store – QRGs – Questions – Presentation • JOB Cal Eval - JOBCALPLUS-EVAL