Components of Travel and Tourism Industry Discovering Hospitality

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Components of Travel and Tourism Industry Discovering Hospitality and Tourism, 2 nd Ed. Ninemeier

Components of Travel and Tourism Industry Discovering Hospitality and Tourism, 2 nd Ed. Ninemeier and Perdue © 2008 Pearson Education, Inc. Upper Saddle River, NJ 07458 O. H. 1. 1

Travel Patterns Have Changed Discovering Hospitality and Tourism, 2 nd Ed. Ninemeier and Perdue

Travel Patterns Have Changed Discovering Hospitality and Tourism, 2 nd Ed. Ninemeier and Perdue © 2008 Pearson Education, Inc. Upper Saddle River, NJ 07458 O. H. 1. 2

Close Look at Hospitality Industry Discovering Hospitality and Tourism, 2 nd Ed. Ninemeier and

Close Look at Hospitality Industry Discovering Hospitality and Tourism, 2 nd Ed. Ninemeier and Perdue © 2008 Pearson Education, Inc. Upper Saddle River, NJ 07458 O. H. 1. 3

The Accommodation Segment Discovering Hospitality and Tourism, 2 nd Ed. Ninemeier and Perdue ©

The Accommodation Segment Discovering Hospitality and Tourism, 2 nd Ed. Ninemeier and Perdue © 2008 Pearson Education, Inc. Upper Saddle River, NJ 07458 O. H. 1. 4

The Foodservices Segment Discovering Hospitality and Tourism, 2 nd Ed. Ninemeier and Perdue ©

The Foodservices Segment Discovering Hospitality and Tourism, 2 nd Ed. Ninemeier and Perdue © 2008 Pearson Education, Inc. Upper Saddle River, NJ 07458 O. H. 1. 5

The “Other Hospitality Operations” Segment Discovering Hospitality and Tourism, 2 nd Ed. Ninemeier and

The “Other Hospitality Operations” Segment Discovering Hospitality and Tourism, 2 nd Ed. Ninemeier and Perdue © 2008 Pearson Education, Inc. Upper Saddle River, NJ 07458 O. H. 1. 6

Challenges! • • • Changing labor conditions Escalating business costs Rising energy costs Increased

Challenges! • • • Changing labor conditions Escalating business costs Rising energy costs Increased renovation and construction costs Effects of and scares about natural disasters Discovering Hospitality and Tourism, 2 nd Ed. Ninemeier and Perdue © 2008 Pearson Education, Inc. Upper Saddle River, NJ 07458 O. H. 1. 7

More Challenges! • On-going concerns about safety and security • Increased consumer expectations •

More Challenges! • On-going concerns about safety and security • Increased consumer expectations • Accelerated change and merging of technologies • Increasing consolidation of brands and companies Discovering Hospitality and Tourism, 2 nd Ed. Ninemeier and Perdue © 2008 Pearson Education, Inc. Upper Saddle River, NJ 07458 O. H. 1. 8