Completing Business Messages Prentice Hall 2005 Excellence in

Completing Business Messages © Prentice Hall, 2005 Excellence in Business Communication 1

Three-Step Writing Process Step 1 Planning © Prentice Hall, 2005 Step 2 Writing Excellence in Business Communication Step 3 Completing 2

Moving Past the First Draft Content, Organization, Style, and Tone Overall Readability © Prentice Hall, 2005 Final Draft Excellence in Business Communication Clarity and Conciseness 3

Revising the Message Content Organization Style and Tone © Prentice Hall, 2005 Excellence in Business Communication 4

Promoting Readability Sentences Paragraphs Listed Items Headings © Prentice Hall, 2005 Excellence in Business Communication 5

Editing for Clarity Sentence Style Faulty Parallelism Dangling Modifiers Long Noun Sequences © Prentice Hall, 2005 Excellence in Business Communication 6

Editing for Clarity Camouflaged Verbs Sentence Structure Awkward References Excess Enthusiasm © Prentice Hall, 2005 Excellence in Business Communication 7

Editing for Conciseness Wordy Constructions Long Words or Phrases Redundancies “It is/There are” Starters © Prentice Hall, 2005 Excellence in Business Communication 8

Revising with Technology Revision Tools Spell Checker Thesaurus Grammar Checker © Prentice Hall, 2005 Excellence in Business Communication 9

Producing the Message Multimedia Elements Page Layout © Prentice Hall, 2005 Excellence in Business Communication 10

Graphics, Sound, and Hypertext Presentation Software Overhead Computerized Transparencies Slide Shows © Prentice Hall, 2005 Graphics Software Diagrams and Designs Excellence in Business Communication Graphical Designs 11

Designing Page Layout Consistency Balance Detail Restraint © Prentice Hall, 2005 Excellence in Business

Design Elements White Space Headings and Captions Margins and Justification Typefaces and Type Styles © Prentice Hall, 2005 Excellence in Business Communication 13

Professional Image Word Processing Desktop Publishing © Prentice Hall, 2005 Excellence in Business Communication

Proofreading the Message Grammar and Usage Spelling Errors and Typos Edited Copy © Prentice Hall, 2005 Final Report Punctuation Design Errors Missing Material Overall Format Excellence in Business Communication 15

Distributing the Message Photocopy Machine Print Shop Mail Merge Broadcast Faxing Computer Disk and CD-ROM The Internet © Prentice Hall, 2005 Excellence in Business Communication 16