Completing Business Messages Pearson Education Canada 2005 Business

Completing Business Messages © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition 1

Three-Step Writing Process • Planning • Writing • Completing © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition 2

Revise for Effectiveness • Content • Organization • Style • Tone © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition 3

Revise for Clarity • Break up overly long sentences • Rewrite hedging sentences • Impose parallelism • Correct dangling modifiers © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition 4

Revise for Clarity • Reword long noun sequences • Replace camouflaged verbs • Clarify sentence structure • Clarify awkward references • Moderate your enthusiasm © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition 5

Revise for Conciseness • Delete unnecessary words and phrases • Shorten long words and phrases • Eliminate redundancies • Recast “It is/There are” starters © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition 6

Produce Your Message • Document design • Graphics and visual elements © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition 7

Select Design Elements • Reflect a modern appearance • Emphasize main parts © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition 8

Design Elements • White space • Margins and layout • Typefaces • Type styles © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition 9

Effective Document Design • Consistency • Balance • Detail • Restraint © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition 10

Improve Your Documents with Computers • Revision tools • Spell checker • Thesaurus • Grammar checker • Graphics © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition 11

Proofread the Message • Overall format • Grammar, usage, and punctuation • Spelling errors and typos • Missing material • Design errors © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition 12

Proofreading Pointers • Make multiple passes • Use perceptual tricks • Obtain impartial reviews • Distance yourself • Be vigilant • Stay focused • Practise caution © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition 13