Comparative Performance Measurement Highlights Best Practices Through Comparative

Comparative Performance Measurement Highlights Best Practices Through Comparative Performance Measurement February 2009 Mara Campbell Organizational Results Director Missouri Department of Transportation

How States Differ • • Climate Population Topography Organizational structure • State economies

Construction Project Cost & Schedule Performance • Reassured DOT Executives by: • Focused on knowledge sharing • Based on rigorous measurement methodologies • Designed to minimize additional data collection

Construction Project Cost & Schedule Performance • A total of 20 states participated • Significant buy-in to the process • 28 best practices from nine states!

Pavement Smoothness Performance • A total of 31 states participated • 12 high-performing states identified • Five agency best practices and four contractor best practices

Highway Safety Performance • Using national safety statistics to identify topperforming management strategies • Final report is due in May 2009

Lessons Learned • It can be done! • Common definitions are a must • States do benefit from comparative performance measures • Comparative performance measures can identify best practices

Next Steps • Continue monitoring and refining the first three sets of comparative performance measures. • Continue to spotlight best practices among high-performers. • Launch more comparative performance measures.

Questions?

Thank You! For more information, contact: Mara Campbell Missouri Department of Transportation (573) 526 -2908 mara. campbell@modot. mo. gov