COMMUNITY VOLUNTEERS IN CASE MANAGEMENT Celebrating Volunteers and

COMMUNITY VOLUNTEERS IN CASE MANAGEMENT Celebrating Volunteers and their Stories

A chance to share volunteers’ stories with the global Child Protection community! • Volunteers make a difference in children’s lives everyday. • The Alliance for Child Protection in Humanitarian Action invites volunteers to share their stories about supporting children within case management. This could be a good way of motivating and celebrating the volunteers who work in your program. • We will use the stories that are shared to help us develop guidance and training and … the top submissions will appear on the Alliance website and Facebook page!

Photos are a good way of telling a story! Invite the volunteers to tell the story of their work through 1 -3 photographs, each with a small written story.

An Example from Hamdo Kadish, a volunteer working in Syria “This photo tells you about my work. I helped the family to take the six-year old boy to a service centre for children with disabilities. They provided him with a wheelchair. Now he can move around. He was carried by his brother before. Hamdo didn’t show any faces in the photo or mention any names in the story – he kept the confidentiality of the family. Seeing the smile on his and his parents' faces was priceless and drives me to work harder and secure the needs of many children, especially those with special needs. Sometimes volunteers like myself are a child's last hope. This child could've been one of my own. ”

We want the stories from volunteers to tell us about their work and lives, not so much about individual cases. The volunteers can decide what photos to take but these questions may help them to think about their stories: • Why did you become a volunteer? • What do YOU do in your day? • What makes YOU proud about your work? • What makes YOU sad about your work? • Who supports you in your work? • How do you support each other as volunteers?

Remind volunteers about safety Please remember, you MUST keep yourself and the child and family you work with safe! You MUST also keep confidentiality. • Don’t take a photo if it is not safe for you or the people you work with. • Ask permission before you take a photo - tell them why you are taking the photo – to tell other people about the work you do. • Don’t show faces – be creative – tell your story without identifying anyone, e. g. show hands, feet or objects that tell a story. • For anyone in the photo, show them the picture you have taken and ask if it is okay to share.

This is Hamdo Kadish who told us the story how happy he felt helping the boy who needed a wheelchair. SUBMISSION INSTRUCTIONS What to submit: 1. The volunteer’s photos and their stories– make sure we know which photo goes with which story 2. A picture of the volunteer (if they are comfortable to share this) 3. The volunteer’s name, title, organization, how long they have been in that role 4. Your name and why you think this volunteer is doing a great job in their role We will accept stories through two options: Email: ccp. tf@alliancecpha. org Whats. App: +44 7937 015943

FAQ FREQUENTLY ASKED QUESTIONS Question: Can I share a submission if it is in another language? Answer: Yes! It is important that volunteers express their stories in their language. We would like to ask you to please translate the words of the volunteer into English, French, Arabic, or Spanish when submitted. Question: What is the deadline for submissions? Answer: The deadline for volunteer story submissions is September 14 th Question: If I have more questions, who can I ask? Answer: Please send any additional questions to: ccp. tf@alliancecpha. org

THANK YOU!