Community Engagement Framework The Framework includes four pillars

Community Engagement Framework The Framework includes four pillars: People, practice, policy and performance. The framework seeks to build the organisation’s capacity to make better, more informed decisions, leading to improved policy and services and greater community satisfaction and wellbeing. FRAMEWORK PEOPLE • • • Specialist team Training program Mentoring program Facilitator network Practitioner network OUTCOMES Increased capacity of staff to design and deliver Community Engagement (CE) at the City of Melbourne (Co. M). PRACTICE • • • Online Portal Planning template Contractor guideline Participate Melbourne CE is embedded in our organisational Culture. Co. M communities and stakeholders provide input to decisions that effect them. Planning, advice and support POLICY • Council Plan • Strategic Plan • Policy and Charter Councillors have quality information to make sustainable decisions. Better decisions that result in improved policy and services and greater community satisfaction and wellbeing. The CE policy commits Council staff have the organisation to quality information for practice that is policy advice to underpinned by our Council and to corporate values and support decisions IAP 2 foundations. on service delivery. PERFORMANCE • Audit • Research program • Evaluation toolkit • Lessons learned process DM 13765534 Co. M learns and improves its CE practice.

Community Engagement Charter The Charter commits City of Melbourne to: • • planning the engagement early providing clear information to support the community’s participation letting the community know to what extent they can influence the decision seeking input from diverse range of perspectives in the community using a variety of tools to support the community’s participation ensuring the community’s contribution is considered in the decisions that impact them telling the community how their input has influenced the decision evaluating the community engagement process and continually improve how the City of Melbourne engages with the community. City of Melbourne will consider engaging the community in any of the following circumstances: • • where the community could be impacted by a project or decision where community input can improve a project or enhance decision making to help identify community needs that are not already known in response to expressions of community interest when Council resolves to consult with the community when required by law, policy or by agreement with a government agency or statutory body when there is a high risk of impacting the community or Council. DM 13765534