Community College Faculty Staff Tell it Like it

Community College Faculty & Staff Tell it Like it Is! The El Paso Community College Employee Survey

Methodology Surveys were distributed by campus mail to all employees Ø Total: 2, 768 Ø Faculty: 1, 319 Ø Staff: 1, 449 Ø Total Responses by Employee Type (% of Total Sent) Ø Total: 934 34% Ø Faculty: 407 31% Ø Staff: 384 27% Ø Ø Staff Only: Both Faculty/Staff: Unknown 193 N/A 191 N/A 143 N/A SPSS (Statistical Package for the Social Sciences) was used to perform the analysis

Employee Type N = 934

Campus

Goal: 80% or > Agree/Strongly Agree with a Statement Color Key >=90% (Outstanding) >=80% & <90% / (Met / Surpassed Goal) >=70% < 80% (Concern) >=60% & <70% (Important Concern) < 60% (Vital Concern)

Employee Knowledge of EPCC Mission Statement and Strategic Goals

Mission Statement and Strategic Goals are Well- Known: Employee Type District EPCC has (a) Well-Known. . Both Faculty & Staff Faculty Only Staff Only Strongly Agree/Agree Mission Statement 94% 95% Strategic Goals 87% 86% 88% 86% Mission Statement and Strategic Goals: Average 91% 90%

Mission Statement and Strategic Goals are Well- Known: Site EPCC has (a) Well-Known. . District ASC MDP NW RG TM VV Strongly Agree/Agree Mission Statement 94% 96% 94% 95% 94% Strategic Goals 87% 91% 88% 91% 84% Mission Statement and Strategic Goals: Average 91% 92% 94% 91% 93% 92% 89%

Mission Statement and Strategic Goals are Well-Known: Year-to-Year 2001 (Base) 2007 GAP EPCC has (a) Well-Known. . % Agree/Strongly Agree Strategic Goals 57% 87% 30% Mission Statement 70% 94% 25% Mission Statement & Strategic Goals: Average 63% 91% 27%

College Consistency with the Mission Statement: Employee Type District The Following are Consistent with the EPCC Mission Both Faculty & Staff Faculty Only Staff Only % Strongly Agree/Agree Curriculum 93% 94% 95% 93% Planning & Evaluation Process 87% 86% 87% 88% Financial & Physical Resources 85% 83% 84% 81% Educational Programs 94% 95% 92% Educational Support Services 88% 89% 86% Administrative Processes 85% 84% 84% Consistency with Mission Statement: Average 89% 88% 89% 87%

College Consistency with the Mission Statement: Site District ASC The Following are Consistent with the EPCC Mission MDP NW RG TM VV Strongly Agree/Agree Curriculum 93% 95% 92% 87% 95% 97% 92% Planning & Evaluation Process 87% 93% 89% 84% 87% 90% 86% Financial & Physical Resources 85% 96% 81% 87% 84% 90% 82% Educational Programs 94% 98% 93% 99% 93% 96% 94% Educational Support Services 88% 82% 96% 94% 95% 87% 88% Administrative Processes 85% 87% 84% 88% 90% 83% 91% Consistency with Mission Statement: Average 89% 92% 89% 90% 90% 89%

College Consistency with the Mission Statement: Year-to-Year The Following are Consistent with the EPCC Mission 2001 (Base) 2007 GAP % Agree/Strongly Agree Financial & Physical Resources 44% 85% 41% Planning & Evaluation Process 63% 87% 24% Curriculum 72% 93% 21% Educational Programs Educational Support Services 94% Not Asked Administrative Processes Consistency with Mission: Average 88% N/A 85% 60% 89% 29%

Working Environment Human Relations Factors

Human Relations Factors: Employee Type There is (a) District Both Faculty & Staff Faculty Only Staff Only % Strongly Agree/Agree Focus on Students in All We Do Satisfactory Communication Effective Leadership Satisfactory Shared Governance Teamwork & Collegiality Good Working Relationship with My Supervisor Work Satisfaction for Me 86% 77% 84% 81% 82% 91% 95% 85% 76% 83% 80% 91% 93% 86% 74% 82% 79% 78% 90% 93% 87% 78% 83% 80% 84% 93% 98% Human Relations Factors: Average 85% 84% 83% 86%

Human Relations Factors: Site District ASC MDP NW RG TM VV There is (a) Strongly Agree/Agree Focus on Students in All We Do 86% 94% 88% 90% 89% 88% 85% Satisfactory Communication 77% 86% 83% 79% 80% 87% 74% Effective Leadership 84% 88% 89% 85% 89% 90% 81% Satisfactory Shared Governance 81% 86% 87% 75% 88% 91% 77% Teamwork & Collegiality 82% 85% 86% 88% 87% 91% 77% Good Working Relationship with My Supervisor 91% 97% 91% 93% 92% 89% Work Satisfaction for Me 95% 97% 99% 98% 97% 93% Human Relations Factors: Average 85% 90% 87% 89% 91% 82%

Human Relations Factors: Year-to-Year 2001 (Base) 2007 GAP There is (a) % Agree/Strongly Agree Effective Leadership 56% 84% 28% Satisfactory Shared Governance 55% 81% 27% Satisfactory Communication 53% 77% 24% Teamwork & Collegiality 65% 82% 18% Focus on Students in All We Do 71% 86% 15% Work Satisfaction for Me 87% 95% 8% Good Working Relationship with My Supervisor 86% 91% 5% Human Factor Average 67% 85% 18%

Working Environment Support Factors

Support Factors: Employee Type There (is a (an) / are) District Both Faculty & Staff Faculty Only Staff Only % Strongly Agree/Agree Effective Hiring Procedure Salaries/Benefits Attracting Good Employees Effective Wages, Hours & Working Conditions Grievance Procedure Time Allowed for Professional Development Satisfactory Staff Scholarships Physically Safe Environment Well-Maintained Facilities Computer/Software Adequate for My Job 72% 65% 70% 63% 67% 62% 75% 67% 76% 73% 71% 82% 85% 81% 90% 79% 88% 85% 82% 89% 78% 89% 84% 81% 87% 78% 90% 84% 74% 90% 76% 85% Support Factors: Average 79% 78% 79%

Support Factors: Site There (is a (an) / are) District ASC MDP NW RG TM VV Strongly Agree/Agree Effective Hiring Procedure 72% 63% 79% 78% 82% 84% 67% Salaries/Benefits Attracting Good Employees 65% 71% 66% 59% 62% 73% 60% Effective Wages, Hours & Working Conditions Grievance Procedure 76% 67% 73% 81% 85% 72% Time Allowed for Professional Development 85% 83% 85% 80% 88% 83% Satisfactory Staff Scholarships Physically Safe Environment Well-Maintained Facilities Computer/Software Adequate for My Job 81% 90% 79% 88% 83% 92% 89% 92% 73% 94% 91% 96% 76% 99% 97% 90% 87% 92% 76% 88% 84% 89% 80% 91% 89% 75% 88% Support Factors: Average 79% 80% 82% 82% 84% 77%

Support Factors: Year-to-Year 2001 (Base) 2007 GAP There (is a (an) / are) % Agree/Strongly Agree Satisfactory Staff Scholarships 55% 81% 26% An Effective Hiring Procedure 55% 72% 17% Salaries/Benefits Attracting Good Employees 48% 65% 16% Well Maintained Facilities 64% 79% 15% Time Allowed for Professional Development 71% 85% 14% Physically Safe Environment 83% 90% 7% Computer/software adequate for my job Effective Wages, Hours & Working Conditions Grievance Procedure Support Factors: Average 88% Not Asked 63% 76% 79% N/A 17%

Auxiliary Services

Auxiliary Services % Satisfied: District Institutional Services Externally Contracted Services

Auxiliary Services % Satisfied Overall: Site

Faculty Use of Computer Technology in the Classroom

% of Faculty Using Computer Technology in the Classroom by Type of Use: District Total Respondents = 205

Overall Faculty Use of Computer Technology in the Classroom: Site

Faculty Ratings of Libraries, Labs, and Learning Skills Centers

Libraries, Labs, & Learning Skills Centers % Satisfied with Services: District

Libraries, Labs, and Learning Skills Centers % Satisfied with Services Overall: Site

Selected Comments ¡ Staff Member: …our Administration… [should] …not overlook the continuing increase in enrollment that is thinning out our support services, which in turn translates to … quality or lack of quality in customer service. I recognize that priority is placed at the faculty level but the majority of … overall services are provided by staff members. I hope to see an increase in staff to off-set the increase in students so that customer services can at least be at an average or good level. ¡ Faculty Member: The hiring process is broken. It is too political. ¡ Staff Member: The overall operation of the College is aligned with the vision, mission, goals and values of the College. ¡ Faculty Member: …it would be in our best interest to increase the number of full-time faculty… If we want to attract the best instructors, we need to be able to pay them accordingly. Part-time instructors are the framework of the College and they are an exploited under-class, many of whom could be classified as the working poor. That is appalling, especially considering our mission statement. ¡ Faculty Member: I think the College is fine. Even though I am a part-time instructor I feel EPCC has been accommodating for students as well as instructors. ¡ Unknown Employee Type: Thank You!

Some Factors Influencing Employee Perceptions at EPCC Ø Employee Constituency Groups Ø Ø Shared Governance of the College Ø Ø District Institutional Effectiveness Committee Campus Institutional Effectiveness Teams Standing Committees EPCC Leadership Academy Ø Ø Faculty Senate Classified Staff Association Professional Staff Association Administrators Faculty Staff Town Hall Meetings