Communication TRM 54 200 000 Mod 6 06

Communication TRM 54, 200, 000項 Mod 6 06. 1 Page 2 TEAMSTEPPS 05. 2 2

Communication TRM 重大病人安全事件的根本原因 66% (JCAHO Root Causes and Percentages for Sentinel Events (All Categories) January 1995−December 2005) Mod 6 06. 1 Page 3 TEAMSTEPPS 05. 2 3

Communication TRM 溝通 Communication The process by which information is clearly and accurately exchanged among team members. 訊息被『清楚』且 『清楚』 『準確』的在團隊 『準確』 成員之間交換的過程。 Mod 6 06. 1 Page 4 TEAMSTEPPS 05. 2 4

Communication TRM 有效溝通－良好訊息傳遞的要素 1. 清楚的 Mod 6 06. 1 Page 5 TEAMSTEPPS 05. 2 5

Communication TRM n婦產科: NSD Natural Spontaneous Delivery 自然生產 n耳鼻喉科: Nasal Septum Deviation 鼻中隔彎曲 Mod 6 06. 1 Page 6 TEAMSTEPPS 05. 2 6

Communication TRM 縮寫 NAD Mod 6 06. 1 Page 7 TEAMSTEPPS 05. 2 7

Communication TRM 縮寫 NAD n. No Abnormalities Detected (沒有異狀) Mod 6 06. 1 Page 8 TEAMSTEPPS 05. 2 8

Communication TRM NAD n No Abnormalities Detected (沒有異狀) n Not Actually Done (根本沒有檢查) Mod 6 06. 1 Page 9 TEAMSTEPPS 05. 2 9

Communication TRM 危 險 的 縮 寫 Mod 6 06. 1 Page 10 TEAMSTEPPS 05. 2 10

Communication TRM 醫囑電腦化 n 字跡辨識不清 n 拼字錯誤 n 簽名看不懂 Mod 6 06. 1 Page 11 TEAMSTEPPS 05. 2 11

Communication TRM 三秒膠當眼藥 女童險失明 2008年 05月17 Mod 6 06. 1 Page 14 TEAMSTEPPS 05. 2 14

Communication TRM Mod 6 06. 1 Page 15 TEAMSTEPPS 05. 2 15

Communication TRM Mod 6 06. 1 Page 16 TEAMSTEPPS 05. 2 16

Communication TRM Mod 6 06. 1 Page 19 TEAMSTEPPS 05. 2 19

Communication TRM 嗯嗯… ER 1 Mod 6 06. 1 Page 20 TEAMSTEPPS 05. 2 20

Communication TRM Mod 6 06. 1 Page 25 TEAMSTEPPS 05. 2 25

Communication TRM Mod 6 06. 1 Page 29 TEAMSTEPPS 05. 2 29

Communication TRM 有效溝通－良好訊息傳遞的要素 2. 及時的 Mod 6 06. 1 Page 31 TEAMSTEPPS 05. 2 31

TRM 危險值傳呼回覆作業 Mod 6 06. 1 Page 32 TEAMSTEPPS 05. 2 Communication 32

Communication TRM 修改報告 修改後，直接通知照護團隊 Mod 6 06. 1 Page 33 TEAMSTEPPS 05. 2 33

TRM 等報告 Communication １１：３６ １７：３１ 直接找放射科醫師溝通 Mod 6 06. 1 Page 34 TEAMSTEPPS 05. 2 34

TRM Communication 口頭醫囑簡訊回覆 Haldol 5 mg im 節省人力 Haldol 50 mg im 最後查核 Haldol 5 mg im 輸入錯誤 Haldol 50 mg im 輸入正確 回覆簡訊 Mod 6 06. 1 Page 35 列印處方 TEAMSTEPPS 05. 2 35

Communication TRM 有效溝通－良好訊息傳遞的要素 3. 精簡、完整 Mod 6 06. 1 Page 37 TEAMSTEPPS 05. 2 37

TRM 就醫記錄史: 病歷彙總 Mod 6 06. 1 Page 38 TEAMSTEPPS 05. 2 Communication 38

TRM 就醫記錄史: Communication 藥歷 用藥天數，交互作用 Mod 6 06. 1 Page 39 TEAMSTEPPS 05. 2 39

Communication TRM 2008奧運四百接力美國隊 Tyson Gay Mod 6 06. 1 Page 43 TEAMSTEPPS 05. 2 43

TRM 電腦交班系統 Communication 調 在 共 同 頻 道 問與答 Mod 6 06. 1 Page 44 TEAMSTEPPS 05. 2 44

Communication TRM 影嚮溝通的因素 Fatigue 疲勞 Distractions 分心 Assumptions 假設 Rad Mod 6 06. 1 Page 45 TEAMSTEPPS 05. 2 45

Communication TRM Mod 6 06. 1 Page 46 TEAMSTEPPS 05. 2 46

Communication TRM 例子一 Mod 6 06. 1 Page 48 TEAMSTEPPS 05. 2 48

Communication TRM Mod 6 06. 1 Page 49 TEAMSTEPPS 05. 2 49

Communication TRM 呼吸器 ２ Mod 6 06. 1 Page 50 TEAMSTEPPS 05. 2 １ 50

Communication TRM Mod 6 06. 1 Page 51 TEAMSTEPPS 05. 2 51

Communication TRM 呼吸器 ２ Mod 6 06. 1 Page 52 TEAMSTEPPS 05. 2 １ 52

Communication TRM 做好事，也要說出來 Mod 6 06. 1 Page 53 TEAMSTEPPS 05. 2 53

Communication TRM Mod 6 06. 1 Page 54 TEAMSTEPPS 05. 2 54

Communication TRM Mod 6 06. 1 Page 55 TEAMSTEPPS 05. 2 55

Communication TRM 例子二 Mod 6 06. 1 Page 56 TEAMSTEPPS 05. 2 56

TRM Mod 6 06. 1 Page 57 避免防禦性字眼 TEAMSTEPPS 05. 2 Communication 57

Communication TRM 病人超級無敵不配合，某某醫師堅持上傳。 Mod 6 06. 1 Page 58 TEAMSTEPPS 05. 2 58

Communication TRM 例子三 OR Mod 6 06. 1 Page 59 TEAMSTEPPS 05. 2 59

Communication TRM Mod 6 06. 1 Page 60 TEAMSTEPPS 05. 2 60

Communication TRM Mod 6 06. 1 Page 61 TEAMSTEPPS 05. 2 61

Communication TRM 釘釘子 Mod 6 06. 1 Page 62 TEAMSTEPPS 05. 2 62

Communication TRM 釘釘子前 請三思 ! Mod 6 06. 1 Page 63 TEAMSTEPPS 05. 2 63

Communication TRM Mod 6 06. 1 Page 65 TEAMSTEPPS 05. 2 65

Communication TRM Mod 6 06. 1 Page 66 TEAMSTEPPS 05. 2 66

Communication TRM Facebook TRM粉絲專頁 http: //facebook. com/TRM 1234 431人 Mod 6 06. 1 Page 67 TEAMSTEPPS 05. 2 67

Communication TRM Mod 6 06. 1 Page 68 TEAMSTEPPS 05. 2 68