Communication Rachael Nici and Luke Programme Outline Introductions

Communication Rachael, Nici and Luke

Programme Outline • • • Introductions Recap from last session What is a communication Communication Barriers Body Language

Re-cap Team working?

Communication Exercise

How do we communicate? Verbal Non – Verbal Written

Why is Communication important? Being able to communicate effectively is the most important of all life skills • • • Inspires Confidence Builds respect in business and social life Helps make friends Develops a your personality Reveals your ability to others Communication is important fro your, everyday life and career Communication skills are classed as one of the first among a job candidate’s 'must have' skills and qualities! https: //www. youtube. com/watch? v=YQ 3 qg. IMURg. I

Barriers What barriers do you face when communicating? Communication Barriers Language Barriers Distractions Personalities Conflict Lack of information

Communicate?

Body language • If you are interested in someone that is talking to you, your feet will usually be pointing towards them – even if you’re not actually talking to them.

Body language facts.

Interview • What would the following body language communicate to a interviewer: • Do you think this body language would help someone to secure a job?

Video clip on Body Language • https: //www. youtube. com/watch? v=9 b. Ag. E mihz. Ls

Interview • Remember, first impressions count and an interviewers decision will be largely be influenced by ‘what you don’t say’. • Smiling • Firm hand shake • Good eye contact • So make sure you practice your non-verbal/body language presentation as much as your verbal. Before attending an interview.

Body Language includes…… • • • Posture Facial Expression Eye Contact Appropriate use of touch Personal Space

Bringing it all together… • An activity…

Bringing it all together… • The answer!!…

Any Questions?