COMMUNICATION PROCESS Mrs Johnson Business Communications I Communication
COMMUNICATION PROCESS Mrs. Johnson Business Communications I
Communication is Power! “If all my possessions were taken from me with one exception, I would hope to keep my power of communication—for by it I would regain all the rest. ” --Daniel Webster, American Journalist
Another Quote… Find a meaningful quote about communication, site the author, and title your slide based on the quote. Add an image that represents the quote.
Communication is… Type your definition of communication Read your neighbor’s definition of communication create a definition of communication that includes the best part of each person’s definition. Add an image
Steps of the Communication Process 1. 2. 3. 4. Sender encodes a message Sender sends message (information/channel) Receiver receives message Receiver provides feedback
1. Encoding Sender decides what and how to communicate based on Unique view of the situation Individual experience Culture Emotions Personality Knowledge
2. Sending The information is communicated through a chosen medium Oral (meeting, personal or telephone conversation, voice mail) Written (email, letter, newsletter, brochure, flyer, text message) Nonverbal (facial expressions, gestures, body movement)
3. Receiving • • Hear Read See Feel
4. Feedback is a reaction to a message Feedback is NOT required for communication to occur, but it is helpful
Communication Cycle Steps 1. Encode 4. Provide Feedbac k Step s 3. Receive 2. Send
How I Communicate Best Add a picture of you here Paragraph describing your communication strengths as they relate to the communication process.
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