COMMUNICATION 0 Forms of Communication 1 Examples 2

COMMUNICATION 0

Forms of Communication 1

Examples 2

What Makes Communication Effective? 3

What Makes Communication Effective? 1. Message is of importance. 2. Vision presented could affect the listeners. 3. Speakers established themselves as authorities in what they were talking about. 4

What Makes Communication Effective? 4. Speakers believed in what they were presenting. 5. Speakers got to the point. 6. Speakers used personal skills of speaking, body language, tone of voice, and charisma. 5

Effective Communication First Aid Medical Emergency Form Who: What: Where: When: Why: How: 6 Wood Badge patrol member Snake bite Turner Campsite 15 minutes ago We need assistance at the Health Lodge Call 911; request ambulance; notify health & safety personnel and Course Director

Basic Blueprint of Communication • • • 7 A Sender A Message A Receiver

Applies to All Forms of Communication • • • 8 Spoken Written Film Music even Pantomime

Effective Listening as a Communication Tool • Begins with good listening • Provides what listeners need • Engages listeners minds • Is a two-way process 9

Engaging the Audience 10

What Do You Want? 11

What Do You Want? We want: • Knowledge • Learn a skill • Understand something 12

Barriers to Effective Communication 1. Lack of common ground 2. Lack of sincerity 3. Lack of authority 13

Barriers to Effective Communication 4. Lack of clarity 5. Poor presentation skills 6. Lack of receptiveness 7. Environment 14

Ways to Assure Good Communication 1. Common Ground 2. Sincerity 3. Authority 4. Clarity 15

Ways to Assure Good Communication 5. Good Presentation Skills 6. Receptiveness 7. Environment 16

Effective Communication and the Teaching of Skills 17

Effective Communication and the Teaching of Skills 18

Good Teaching • Make it hands-on. • Set an achievable, understandable goal. • Use a multimedia approach. – handouts, visual aids, etc. • Demonstrate the process. • Let participants try it. • Give support and praise. 19

The Teaching EDGE is how we teach every skill 1. Explain 2. Demonstrate 3. Guide 4. Enable 20

Communication • • 21 A tool of leadership Essential to effective teams Happens in the “common ground” Should be clear and concise Sender/receiver consider each other Is written, verbal, and nonverbal Feedback is a gift

Great Leaders Are Great Communicators! 22

Ticket Begin to Work Your Ticket After: October 20, 2008 Finish Your Ticket Not Later Than: April 19, 2010 23