Common Service Center Andhra Pradesh Mee Seva By

Common Service Center Andhra Pradesh Mee. Seva By CMS Computers Ltd

CMS Computers Ltd. began its journey in 1976, today operates as IT solutions and Services Provider and pioneer in various segment of IT industry Technology solutions and consulting services e. Governance Solutions in the Enterprise Security Manufacturing kiosks Card printing and card personalization FMS and AMC support to large and Govt clients Broadcasting Solutions Operating from 8 branch locations and 80 support centers, it supports over 500 customers nationally.

CMS Computers Ltd. R&D center with 100 plus resources involved in developing customized products such as EDM, Kiosk, Security, EMS &Traffic systems. R&D Centers in Mumbai, Pune and Thiruvananthapuram established in 1985 and recognized by Department of Scientific & Industrial Research, Government of India and Department of Electronics (Do. E). Team of 100 plus professionals actively engaged in Software Development for technology products. Large pool of varied skills professionals to provide cost effective solutions to customer across various industry segments with strong hold on domestic client base in Corporate, Government and PSU segments.

Our Vision and Strategy Ø To deliver Professional Service to all our customers by being Ø Proactive – To customer Expectations Ø Speedy – Prompt attention, Response and Delivery to Customers Ø Creative – Innovative Solutions Ø Flexible – Service Delivery Ø Transparent – In all transactions to customer Ø Reliable – Accurate Information and Services

Our Values Leadership & Responsibility: CMS has a clear vision and focus to Strategize and bring out the best in people and Motivate people to perform jobs with passion and conviction to deliver goals. Integrity & Transparency: CMS is committed to be ethical, sincere and transparent to their customers, employees and vendors by upholding values and principles in every action and decision. Respect For People: CMS value differences and treat employees, customers and vendors with dignity and respect by developing Confidence in each others capabilities and intension's.

Our Values Customers Delight: CMS provides Innovative IT solutions and services for customers business excellence and strive to better through processes, products, services and best IT practices. Excellence: CMS achieve success through excellence, exhibiting the highest levels of professionalism, competency and work environment where each of us can excel. Team Work: CMS work together synergistically and as a team with customers, employees and partners to achieve common goals and Build a relationship of trust, understanding and cooperation.

Why CMS… Vast Industry Experience Strong Process Orientation Knowledge of best practices High performance and Scalable solutions Best - of - breed technologies and robust architecture Deep product knowledge and expertise solutions Project management experience in large Corporate and Government projects across India

Why CMS… Program Governance model to ensure smooth project execution National presence nearly across all states , cities , districts and remote locations. Maintaining over 500+ customers nationally Diverse technical skills to support multi technology products. Premium Quality Support at competitive Pricing Well-developed processes & tools for delivering speedy resolutions ISO 9001 - 2008 Certified in Software Design, Development, Testing, Verification and Delivery including post Delivery Maintenance Services.

st 1 from CMS e. Seva Kendra and Mee. Seva First of its kind path breaking initiative in the Citizens Service Center offering category. This initiated by CMS in association Govt of AP AP RTA Project Centralized Road Transport Dept application. A common person can book his test slots for Learners and Driving license on line and dealers can register the vehicle or pay taxes online Kavery Project Registration process of Dept of Stamp and Registration has been computerized and the entire process of registration is completed within 30 minutes instead of 30 days in past

st 1 From CMS Bangalore One of the most successful project in urban e Governance domain. Theses centers offer 24 X 7 services under one roof in a comfortable environment. CSC Maharashtra Land records and Employment exchange are two most successful services offered through “cmscsconline. co. in” Gurudwara Nanded Sahib Online Payment of Donations and room booking at Nanded Sahib Gurudwara. Video Conferencing from jail With the use of Video Conferencing highly sensitive criminals are tried from the jail without taking them to court. Bangalore Traffic Police Internet based citizen complaint and suggestion system developed For Bangalore city traffic police(www. bangaloretrafficpolice. gov. in)

Common Service Center(CSC) An e-governance project acting as a front-end delivery point for Government, private and social sector services to rural citizens of India in an integrated and seamless manner to offer complete, accurate, current information and services. The CSC is a strategic cornerstone of National e-Governance Plan (Ne. GP) as a part of its commitment in the National Common Minimum Program to introduce e-governance on a massive scale to increased transparency, certainty and accountability in service delivery to both citizens and business.

Objective Current, Correct, Complete information to Citizens Educate citizens about Government Services, Business Process, Applicable Rules. Rights, Schemes and Benefits offered Improve the efficiency of Government Dept

Results Hassel-free environment No long Queues No Traveling No Need to search forms and Filling them Transparency, Accuracy and Certainty in service delivery

CSC Impact CSC as a change agent Promoting Rural entrepreneurship Automated Revenue Support Vehicle for Social Welfare and Elevating Rural India Accessibility, Convenience, Transparency and Timeliness

Stake Holders Citizens • Primary beneficiary of the scheme ( Availability of G 2 C, B 2 C in most efficient and transparent manner at door step) VLEs • Nodal resource to offer various services to Citizens ( Employment opportunity within the village ) District Collectorate • District Level Co ordination agency ( Fast implementation of new schemes and dissemination of information) State Govt SCA Govt Of India • State Level agency responsible for monitoring and policy making and ensuring e readiness of department ( Increased penetration of Govt services in deep interior part of states) • Implementing partner to roll out project successfully ( Commercial success) • The central agency to lay road map and provide assistance by formulating policies for the benefit of all stake holders of the project ( Achievement of good governance practice and reach to entire population of the country)

District wise Roll outs Sr. No District 1 2 3 4 5 6 7 8 9 10 11 Adilabad East. Godavari Guntur Karimnagar Kurnool Nizamabad Prakasam Srikakulam Vishakhapatnam Vizianagaram Warangal TOTAL Mandated Roll out number Total Rolled ( as per RFP) out CSCs. 213 214 213 213 213 2, 344 224 282 273 200 208 295 292 180 224 213 258 2, 649

AP CSC Roll out Data

CSC Architecture

CSC-S/w Configuration q Firewall: Microsoft ISA q Operating System: Microsoft Windows 2003 q Web Server Software: Microsoft IIS 6. 0 q DBMS: Microsoft SQL 2005 q Technology: Microsoft Visual Studio 2005 , AJAX q Reporting Services: Microsoft SQL 2005

CSC- Configuration CSC web based application is hosted through registered “www. ap. cmscsconline. co. in” domain, each state application has a unique URL and accessed through internet for respective state’s VLEs. Web Application is designed using Microsoft. Net technology and with Ajax. Servers are deployed & configured in virtual environment, in any given point of time on demand web server nodes can be added to production environment without any down time. All the servers are with high end configurations and with latest technology, works in Gigabyte speed secured network environment. To handle the maximum inbound /outbound connections at web server level, sufficient internet bandwidth is always available. Server resources like memory, processor, disk I/O, network bandwidth (internal & external) are monitored regularly using enterprise management tools.

Govt. . To Citizen(G 2 C) Services Ø Electricity Bill Payment-EPDCL Ø Electricity Bill Payment-NPDCL Ø APSRTC-Junior Assistants Ø CEEP Fee Payment Ø CST Return VAT 200 Return Ø MEESEVA Services Ø Central Server Integration Ø SSDG Services

Govt. To Citizen(G 2 C) Services Ø Duplicate VOTER ID Card Ø SSC Results Ø Intermediate Second Years Marks Ø Vocational First Years Marks Ø Vocational Second Years Marks Ø PSC Challan Payment Ø AP Online Service Ø EAMCET Services Ø Financial Inclusion

Business To Citizen(B 2 C) Services Ø Mobile Recharge Service Ø DTH Recharge Services Ø PIN Recharges Ø Bajaj Allianz Insurance Ø DLF Insurance Ø AIRTEL Bill Payment Ø IDEA Bill Payment Ø Vodafone Bill Payment Ø ICICI Prudential Premium Payment Ø Employment Information Service Ø Tata Sky New Kit Installation and Activation

Milestones 150 G 2 C, B 2 C Services More than 2500 VLEs developed Rs 5 K-10 K Average monthly income of VLEs 12000 Villages Covered under the project in 11 Dist of AP 10 Lacs citizens availing various Govt services More than 75 Lacs Monthly Billing 100 -90% Population covered by CSCs

Month Wise CSC Transactions MONTH TRANSACTION COUNT June-2012 July-2012 August-2012 September-2012 October-2012 November-2012 December-2012 January-2013 February-2013 March-2013 April-2013 May-2013 June-2013 3, 09, 343 4, 00, 329 4, 31, 802 4, 68, 591 4, 31, 112 5, 51, 522 4, 96, 457 4, 35, 625 4, 62, 971 5, 23, 684 5, 58, 928 6, 46, 358 1, 131, 252

Month Wise Transactions Month wise CSC Count of Transactions Count In Thousands 1, 200 K 1, 131 K 1, 000 K 800 K 646 K 600 K 400 K 552 K 400 K 432 K 469 K 524 K 496 K 431 K 559 K 463 K 309 K 200 K 0 K Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 TRANSACTION COUNT Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13

Month Wise CSC Transactions MONTH June-12 Jul-12 August-12 September-12 October-12 November-12 December-12 January-13 February-13 March-13 April-13 May-13 June-13 TRANSACTION AMOUNT (in Rupees) 4, 80, 04, 050 4, 99, 30, 568 5, 42, 75, 827 5, 24, 26, 882 5, 44, 18, 887 5, 97, 83, 586 7, 37, 06, 850 6, 88, 08, 486 6, 00, 92, 871 6, 56, 90, 721 8, 12, 85, 373 7, 30, 02, 746 10, 32, 58, 858

Month Wise CSC Transactions Month wise CSC Transaction Amount summary Amount In Lacs 1, 200 L (In Rupees) 1, 033 L 1, 000 L 813 L 800 L 737 L 480 L 499 L 543 L 524 L 544 L Aug-12 Sep-12 Oct-12 657 L 601 L 598 L 600 L 730 L 688 L 400 L 200 L 0 L Jun-12 Jul-12 Nov-12 Dec-12 TRANSACTION AMOUNT Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13

Month Wise VLE Earnings MONTH VLE EARNINGS (in Rupees) June-2012 July-2012 August-2012 September-2012 October-2012 November-2012 December-2012 January-2013 February-2013 March-2013 April-2013 May-2013 June-2013 9, 65, 470. 23 23, 75, 459. 11 26, 33, 080. 88 28, 76, 795. 10 21, 72, 137. 90 37, 59, 279. 89 30, 88, 857. 19 24, 22, 336. 96 26, 11, 473. 14 28, 46, 242. 49 25, 43, 859. 01 35, 77, 271. 86 81, 58, 781. 05

Month Wise VLE Earnings Summary Amount In Lacs (In Rupees) 90 L 82 L 80 L 70 L 60 L 50 L 38 L 40 L 30 L 24 L 26 L 31 L 29 L 24 L 22 L 26 L 28 L 25 L 20 L 10 L 0 L Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 VLE Earnings Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13

Success Story Best CSC – e. India Award 2012

Success Story

Success Story Best meeseva award from ‘IT Minister’ and ‘JC Pradumna’

Success Story IT Minister giving award to VLE

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