COMMERCIALINCONFIDENCE Smart Move Taxi Dispatching System Base Operator

COMMERCIAL-IN-CONFIDENCE Smart. Move Taxi Dispatching System Base Operator Training (Part 3) May 2017 COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Part 1 User management Part 2 Vehicle management Part 3 Controlling dispatching Part 4 Web bookings Part 5 Reports Part 6 Spares and repairs Part 7 Fleet options Part 8 Requirements management COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE User settings – general COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE User settings – access control COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE User settings – linked accounts COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Searching for users COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Part 1 User management Part 2 Vehicle management Part 3 Controlling dispatching Part 4 Web bookings Part 5 Reports Part 6 Spares and repairs Part 7 Fleet options Part 8 Requirements management COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Vehicle Options COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Part 1 User management Part 2 Vehicle management Part 3 Controlling dispatching Part 4 Web bookings Part 5 Reports Part 6 Spares and repairs Part 7 Fleet options Part 8 Requirements management COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Dispatching Booking attribute Driver attribute Vehicle attribute Driver options All OK Reject OK COMMERCIAL-IN-CONFIDENCE Reject } No effect Applies only if no other attribute set on booking

COMMERCIAL-IN-CONFIDENCE Plotting COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Dispatching COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Layer Management COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Part 1 User management Part 2 Vehicle management Part 3 Controlling dispatching Part 4 Web bookings Part 5 Reports Part 6 Spares and repairs Part 7 Fleet options Part 8 Requirements management COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Internet Bookings – Via Computer or Mobile Phone Internet Bookings allow registered users to make and manage bookings using internet New bookings Change bookings Cancel bookings Check on status No intervention required but base operator can monitor Non-registered use for new bookings only. COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Part 1 User management Part 2 Vehicle management Part 3 Controlling dispatching Part 4 Web bookings Part 5 Reports Part 6 Spares and repairs Part 7 Fleet options Part 8 Requirements management COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Booking Details – Including Hails COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Booking Search COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Find Vehicle COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Route Map report COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Coverage map report COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Vehicle Events report COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE No show report COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Resubmit report COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Job totals COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Response Time Report COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Part 1 User management Part 2 Vehicle management Part 3 Controlling dispatching Part 4 Web bookings Part 5 Reports Part 6 Spares and repairs Part 7 Fleet options Part 8 Requirements management COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Spares and repairs request COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Spares and repairs history COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Part 1 User management Part 2 Vehicle management Part 3 Controlling dispatching Part 4 Web bookings Part 5 Reports Part 6 Spares and repairs Part 7 Fleet options Part 8 Requirements management COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Fleet options COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Fleet options (1 of 2) Period Move to Action Time before job is moved from cover to action queue Meter Time Threshold Minimum meter on time expected (Real event? ) Requires Start/End Shift Get odometer reading at start/end of shift Requires Fare Details Non Acct Never/always/cancellable. Can also be set for vehicle. Escalation Time 1 Waiting job made “high priority” Escalation Time 2 “No location check” set Period Hold Plot Time plotting held Penalty Reject Penalty for not accepting Penalty Resubmit Penalty for resubmitting COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Fleet options (2 of 2) Fare Calculation Flag Fall/KM Rate/Minimum/Rounding Need to be set for fare calculation + 1 option set by support Autoplot if Destination Available Mapping Requires Login Added security Request Unavailable Timeframe Ask driver period unavailable Display Phone Number After Name/In Driver Info Allows driver to call passenger (through S/M or privately) Disable Out of Car After One Offer Normally Y Driver Set Zone Allow/Period Allow driver to set zone if no GPS Period Scheduled Release Days Look-ahead time for recurring bookings No. Show. Distance for No-Show to get penalty COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Fleet options – Resubmit/No-show/SMS COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Part 1 User management Part 2 Vehicle management Part 3 Controlling dispatching Part 4 Web bookings Part 5 Reports Part 6 Spares and repairs Part 7 Fleet options Part 8 Requirements management COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Requirements Management COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Requirements Management Possible actions COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE Requirements Management COMMERCIAL-IN-CONFIDENCE

COMMERCIAL-IN-CONFIDENCE www. smartmovetaxis. com COMMERCIAL-IN-CONFIDENCE