Coaching to Learn Professional Development in Coaching for

Coaching to Learn: Professional Development in Coaching for Stronger Student Outcomes Krysta Banke, MEd Academic Advisor, Honors College Jody Conway, Ph. D Assistant Dean, Undergraduate Studies New Student Persistence NACADA Oct 7, 2016, 10: 00 – 11: 00 Lobby 504 -505 Session 148 (LEC)

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Coaching to Learn: Presenters • 5 years FYE Instructor/ Performance Coach at RIT • Attended FSU’s Coaching Institute 2016 • Training 2 Graduate Assistants in Coaching Skills • Developed/Teach Online Academic Advising Certificate at USF • 20 years FYE Instructor • 15 College of Education CSA faculty 4 years MBA Coaching • Univ. of Miami Coaching Certificate

Coaching to Learn: More…. • First on the dance floor • Taught English in Mexico • Advisor/Instructor 14 years • M. Ed. in TESOL, doctoral student in English • Caribana Toronto! • BBQ Judge 4 inyears • ICF Coach 5 years • Cruiser 14 years • Ph. D. 16 years • Advising/Higher Education 27 years • I Dream of Jeanie Fan FOREVER!

Attendees will be able to… • Define coaching and understand its collaborative, inquiry-based nature • Identify International Coach Federation (ICF) Core Competencies in relation to advising • Practice coaching skills • Identify student and professional outcomes that may be addressed through adopting coaching skills • Identify places where traditional coaching fits and conflicts with the mission, vision, and culture of an

Advising + Coaching = Student Outcomes Advising Coaching Student Directed

Models

Defining Coaching Personal Corporate Academic “Coaching is a powerful alliance designed to forward and enhance the lifelong process of human learning, effectiveness and fulfillment” - Coaches Training

Defining Coaching Corporate “Coaching is an ongoing relationship which focuses on clients taking action toward the realization of their visions, goals and desires. ” -Personal and Professional

Defining Coaching Academic “Coaching is the partnering with clients in a thought – provoking and creative process that inspires them to maximize their personal and professional potential. “ -International Coaching

TEDx: Everybody Needs a Coach

Coaching Skills/ ICF Competencies #1 Establishing the Coaching Agreement (student agenda setting) Coach Advisor “What is it the client wants to work on today? What will make the next 30 minutes worthwhile? ” -What would be good to explore today? - How can I help you? - What should we talk about today? -What is important for you to discuss in our time today? - How can we use this time to move you forward on your goals? Subsequent sessions: - Catch me up? - Since our last session what has moved you closer to your goals?

ICF Competencies #5 Active Listening Coach Advisor “Understand the meaning of what is said in the context of the client’s desires, and to support client selfexpression” - Tell me more? - What are your early thoughts? - If I heard you correctly… - What other questions do you have? - Have you seen… what about that appeals to you? - You identified struggles in your courses, tell me more about what would need to be in a course for you to succeed?

ICF Competencies Coach #6 “Clear direct Powerful questions that Questioning lead to new insight and move the client forward. ” Advisor - How will you keep what is important to you and how will you change what isn’t working? - What strengths can you leverage? - What would you do differently next time? - What will increase your desire for a better result next time? -What have you tried thus far? - Imagine you are 5 years in the future, and you have received every opportunity you could ever hope for. Where are you and what are you doing?

ICF Competencies #8 Designing Actions Coach Advisor “The coach works in complete partnership with the client to design actions, or…lets the client lead in designing actions” - Knowing what you know now, what do you plan to do next time? - What are your top priorities for your future? - What’s next? - How does what you’ve just shared connect with your goals? - How will you know when you’ve reached the outcome you desire? - How do you want to be held accountable? - How will you celebrate?

Coaching Practice Break into pairs, review your scenario, select who will be the coach and student, and practice the scenario provided using the ICF competencies we discussed. We will switch roles after two minutes and then debrief. (Total time 6 minutes)

Coaching to Learn: Scenario 1 • Seeking to lift advising hold • Happy with major and career path • Having difficulty with roommate

Coaching to Learn: Scenario 2 • Seeking to lift advising hold • Would like to double major but don’t know how to set that up • Also interested in study abroad

Coaching to Learn: Scenario 3 • Missed regular registration date • Expecting Ds or Fs in major courses • Unsure if wants to continue major

Coaching to Learn: Scenario 4 • Came in to discuss withdrawing from a class that is not related to the major and the student is not enjoying. • Unrelated to the withdrawal, the parents are getting divorced, which the student knows will create financial hardship.

Coaching – Programmatic Outcomes How we are using coaching and advising @

Student Program Outcomes. Coaching - Exploratory Curriculum Majors (250 – 300) • Intense course and coaching first term • 3 -5 coaching appointments per term (20 min) • Students decide on their major in 1 st term or before 36 hours • Students report High to Very High satisfaction in their major selection • Less than 7% of students

Student Program Outcomes. Coaching – Academic Advocates Students at risk of Academic Probation • Case Management • High Risk • Personal Development Plan • Early Alerts • Collaboration among other student support departments/divisions • 8 new lines to support at risk students • Central so all colleges benefit

Student Program Outcomes. Coaching – Honors College Coaching • Use coaching skills in student advising session • Personal growth and student development • Student benefits – Explore topics – Extended advising sessions (30 min) – Multiple sessions – Effective referrals • Implement coaching into advising

Staff Outcomes Coaching - Exploratory Curriculum Majors (250 – 300) • Higher satisfaction in evaluations • Easier to recruit • Supports a positive approach to personal • Improved listening skills • Increased ability to focus on specific student goals • Increase skill set competencies

Institutional Outcomes – Higher persistence and completion rates – Employee retention/satisfaction – Reshaping of culture of student self reliance “grit factor” – Increase student SEI (Social, Emotional Intelligence) – self efficacy – Parent partnerships recalibration – Problem resolution/critical

Attendees will be able to… • Define coaching and understand its collaborative, inquiry-based nature • Identify International Coach Federation (ICF) Core Competencies in relation to advising • Practice coaching skills • Identify student and professional outcomes that may be addressed through adopting coaching skills • Identify places where traditional coaching fits and conflicts with the mission, vision, and culture of an

Coaching to Learn

Coaching Resources Our Gift to You

Coaching to Learn

Coaching to Learn References http: //www. clipartbest. com/puzzle-pieces-template-free http: //www. bronxbanterblog. com/ https: //www. youtube. com/watch? v=XLF 90 uw. II 1 k