Coaching Skills Session 2 Determining the Session Outcomes

Coaching Skills Session 2: Determining the Session Outcomes and Expanding Awareness

Overview • Session 1 – Coaching Overview and Active Listening • Session 2 – Determining the Session Outcome and Expanding Awareness • Session 3 – Hearing the Holy Spirit and Pinpointing the Key Issue • Session 4 – Developing Action Steps and Empowering the Coachee to Take Action

Four Listening Expanding Coaching Skills Listening Expanding Focusing Empowering www. leaderbreakthru. com

Coaching FIRST SHIFT (of THREE) FROM TALKING TO LISTENING www. leaderbreakthru. com p. 25

You cannot teach a man anything. You can only help him discover it within himself. -- Galileo www. leaderbreakthru. com p. 25

Defining Outcome The OUTCOME of a COACHING exchange is the agreed upon desired end-result, and/or goal of a coaching interaction, conversation or or coaching appointment. • OUTCOME begins the process of surfacing the VOICE of the coachee. www. leaderbreakthru. com p. 25

Point • The CLEARER the OUTCOME. . . the more POWERFUL the coaching. • ARTICULATION – FOCUSING • CLARITY of the OUTCOME of the coaching conversation often brings clarity to the actual issue itself. WARNING: Don’t Rush! www. leaderbreakthru. com p. 26

Coaching Demonstration OUTCOME www. leaderbreakthru. com p. 25

Pathway to THE OUTCOME Three Steps First: ASK Second: CLARIFY Third: SUMMARIZE www. leaderbreakthru. com p. 26

Coaching the Development of Leaders The C. O. A. C. H. • What would be most helpful for us to talk Model™ about? • What would you like to be the outcome of our time together? CONNECTING with • What issue would you the leader. like to work on… talk Sample QUESTIONS www. leaderbreakthru. com through? • What would you like to see happen as  a result of the time? p. 27

Exercise: OUTCOME 7 min. DEBRIEF / SWITCH 7 min. www. leaderbreakthru. com p. 27

Laser Phrasing The micro-skill of verbalizing back to the one being coached, a laser-focused summary of what he or she has expressed to you. p. 8 p. 20 www. leaderbreakthru. com Sample p. 28

E C N A H N W E I V E R /E “Work” on Yours OUTCOMES Clear (mutual understanding) Specific (singular in focus) Achievable (within the time allocated) www. leaderbreakthru. com p. 28

Four Listening Expanding Coaching Skills Listening Expanding Focusing Empowering www. leaderbreakthru. com

Questions that Open Up - Activity • Are you happy about this decision? • Is your supervisor in agreement with this? p. 29

The Power is in the The. Questions! Power is in the Questions! Practicing Questions • Questions that OPEN-Up GOOD • You Say the question as an OPEN question, they initial Questions help to EXPAND Awareness! www. leaderbreakthru. com p. 29

Core Skill – Expanding “Transformation comes more from pursuing profound questions than seeking practical answers. ” -Peter Block p. 30

Core Skill – Expanding “Discovery is about ownership. That which an individual discovers, they have a greater propensity to implement. ” -Terry Walling p. 30

Core Skill – Expanding “Assumptions are unspoken thoughts, emotions, evaluations, and decisions…something believed to be true without proof or based on proofs that are no longer true. ” -Keith Webb p. 30

Core Skill – Expanding p. 30

The Power is in the Questions! • Change begins the moment you ask a question. • The key to coaching is good QUESTIONS. • Questions can help coaches to both LISTEN and EXPAND the awareness. www. leaderbreakthru. com p. 30

Often Good Questions are about Asking the Obvious PURE ? s www. leaderbreakthru. com pp. 31 -32

The Power is in the Practicing Jesus. . . Questions! “What do you want? ” • Questions that OPEN-Up Although Jesus knows what • You Say the question as an OPEN question, they each initial of us needs, he allows people to direct their requests according to how they perceive their own needs and life. www. leaderbreakthru. com p. 33

The Power is in the Practicing The Power is in Questions! the Questions. • Questions that OPEN-Up • You Say the question as an OPEN question, they initial Seven Types of Questions www. leaderbreakthru. com pp. 34 -36

Power ismakes in theyou think…? 1. The Open – What Practicing 2. Emotive – How do you feel…? Questions! 3. Testing Assumptions – I am hearing… what have you decided? • Questions that OPEN-Up • You Say the question as an OPEN question, they initial www. leaderbreakthru. com pp. 34 -36

Expanding their Awareness STATEMENTS CAN ALSO SERVE AS QUESTIONS • Tell me more about that? ! • Help me understand that better? ! • I am not sure I understand what you meant. Unpack that some more for me? ! • It sounds like there is more going on inside of you? ! • You seem frustrated by all of this? ! • It feels like you have already decided what you are going to do? ! www. leaderbreakthru. com p. 34

Power ismakes in theyou think…? 1. The Open – What Practicing 2. Emotive – How do you feel…? Questions! 3. Testing Assumptions – I am hearing… what have you decided? • Questions that OPEN-Up 4. Who, What, When, Where • You Say the question as an OPEN question, 5. they Development – What does this say initial about how God is shaping you? 6. Why – What could you have done? 7. Permission – Can I…? www. leaderbreakthru. com pp. 34 -36

The C. O. A. C. H. Model™ Coaching Awareness, Pt. 1 CONNECTING with the leader. the Development of Leaders  Practice… (Start with Laser Phrased- Outcome) FOCUS is on information gathering EXPANDING Awareness Open QUESTIONS Not resolving. . . exploring Largest step in C. O. A. C. H 10 Min. each www. leaderbreakthru. com p. 27

Takeaways from Sessions 1 and 2 Expanding Listening • Open Questions • Coaching vs. Mentoring • Promoting Discovery • Three Voices • Pure-Statement • Ways to Listen Better Questions • Clarifying Outcomes • Seven Types of Questions • Laser Phrasing p. 37

Lunch