CMDB Configuration Management Data Base Key Messages n

CMDB Configuration Management Data. Base

Key Messages n Review of developments to date n Long term and short term implementations n Agreement on Configuration Item Ownership

Process Architecture - EDS Shared Data Repository

Shared Data Repository a logical collection of data that is shared by all elements of the architecture at all levels. Access to the Shared Data Repository must, of necessitity, be carefully controlled; each data store in the repository will have a single owner, though there may be several readers and updaters who are given authority to access the store. (EDS SOW)

Configuration Management Data Base Repository for the information related to the managed and managing devices and applications in the JE environment CMDB

Correlation Engine Stores network and application typology and dependency data. Used to determine probable root cause for events in the managed environment that occur within close temporal proximity to each other

Configuration Management Policies The CMDB represents the actual Production environment within JE n Federal jurisdiction over Enterprise as a collective entity n JE will define the core desktop environment for the customer n External consultants must conform to CMS n

Configuration Item Policies CI is line item in CMDB n External Consultants may own CIs n – JE resource assigned to track compliance Federal control over CI labelling n CIs in secure area n CIs have version numbers n CIs must pass environmental testing before released to production n

CMDB Access Principles Maximize data integrity n Minimize data maintenance costs n Start small & demonstrate benefits n Acknowledge cultural impediments & develop plans to address them n single data entry at source n

CMDB Access Points Who are the COs for these CIs ? TSC - North Bay What’s happening that affects this CI ? TSC - North Bay

CMDB Access Points Who can potentially be affected ? Is there a bigger problem here ?

CMDB Access Points Where is that CI anyway ? How many devices will we need replaced next year ?

CMDB Access Points P. O. E-Form Update CI Equipment Refresh Examine

CMDB Access Points New Image New Products Environment Simulated Testing New Image Entered as New CI

CMDB Access Points P. O. E-Form Update Image Assigned to WSCICI Equipment Refresh Examine

CMDB Platform Migrations Active Server Page Replace MS Access Mc. Afee Help Desk SQL Replication or Distributed DBMS Replace June 2000 SQL

CI Ownership - Issues n Aligning Responsibility, Authority and Work associated with CMDB population and maintenance n Overcoming cultural impediments n Distinguish Federal and Local responsibilities n Institutionalizing responsibility n Accommodating desires of different participants

CMDB Structure - seven categories Technology Applications Data Communications IT Management Security Systems Interface devices, utility service, application cooperation, distribution service, base platforms Mission & Business Critical & Productivity Applications Data Base/Warehouse, Document management/modeling Production servers/workstations, network schematics, Common Object Environments (COE) ITSM Processes, SLA Mgmt, Performance monitoring Policies & Principles, Virus Mgmt, Security/Control mechanisms CASE, programming and test tools Are these categories correct ? End