CMAS Test Nav Technical Site Readiness Spring 2015

CMAS Test. Nav Technical Site Readiness Spring 2015

1. Online Testing Components 4. Device Preparation 2. Network Preparation 5. Infrastructure Trial 3. Proctor Caching 6. Support During. Testing

1 2 3 4 5 6 SECTION 1 Online Testing Components Online Resources System. Check Tool Components Student Responses Test. Nav Best Practices and Recommendations for Device Configurations Proctor Caching

Online Resources DTC Site Readiness Support: http: //www. cde. state. co. us/assessment/pearsontestnavreadiness Technology Setup: http: //parcc. pearson. com/technology-setup/ User Guides in Pearson. Access: http: //www. pearsonaccess. com/cs/Satellite? c=Page&childpagename=Colorado%2 Fco. PALPLayout_v 2&cid=120579439 3634&p=1205794393634&pagename=co. PALPWrapper&resourcecategory=Reference+Guides Pearson. Accessnext : https: //support. assessment. pearson. com/display/PAsup/Pearson. Access+Next+Online+User+Guide Test. Nav Pearson Documentation: https: //support. assessment. pearson. com/display/TN/Test. Nav+8+Online+Support CMAS & PARCC System Check for Test. Nav 8 • CMAS: http: //systemcheck. co. testnav. com/ • PARCC: http: //systemcheck. parcc. testnav. com/

PARCC Online Resources http: //parcc. pearson. com/technology-setup/

Sci. & SS Online Resources

Online Testing Components Diagram

Test. Nav Components Component Current Software Version Next Release date Recommendations Proctor Caching v 2014. 1. 15 TBD Upgrade proctor caching Servers to this version. Test. Nav v 8. 1 v 8. 2 on January 15 th 2015 (available Jan 20 th) Full Test of Assessment Environment using forms from training site. (infrastructure trial) i. Pad App v 1. 2. 0 Jan 19 th v 1. 3. 1 Quick Verification Chromebook V 1. 2. 53 App Jan 19 th v 1. 3. 58 Quick Verification Java January 20 th 2015 Quick Verification 8 v 25

Test. Nav Technology Dependencies Firewalls, content filters and spam filters must allow the Pearson domains • Allow pop-ups for Pearson sites Minimum Screen Resolution of 1024 x 768 is required • Allow Local File access to home directory Browser Dependencies for Windows and Mac OSX Devices: • In. Java runtime plugin version 1. 5 and higher • Accept Java applet Mobile Devices Native Test. Nav Apps have been developed for use on i. Pads and Chromebooks. • Windows Firewall configured to allow javaw. exe to communicate Complete requirements can be found at https: //support. assessment. pearson. com/display/TN/Test. Nav+8+Online+Support

Proctor Caching • Allows you to pre-cache test content to your local network before a test. • Reduces the burden on your ISP by eliminating redundancy in requests for test content. • Stores an encrypted local copy of all pre-cached tests Can. Stock Photo Proctor Caching is Pearson-supplied software that is used in conjunction with Test. Nav to reduce bandwidth requirements and accelerate the delivery of test content.

Device Preparation Any software that would allow secure test content on student computers to be viewed on another computer must be turned off. Any applications that may automatically launch on a computer are configured not to launch during testing sessions. Allow local file access to home directory. <home dir>/Pearson/ and any alternative SRF save locations

System Check for Test. Nav System Check was developed as a tool for customers to use to validate their computers to ensure that Test. Nav software could run on their computers. Support can also use System Check to validate the computer for any technical problems. To gather realistic results System Check must be run from a student testing machine on the same day of week/time of day when you anticipate performing online testing.

Student Responses Test. Nav will save student responses to an encrypted backup file so the student can either continue testing or exit the system without losing response data. two Response File Save Locations on Windows and Mac OSX devices • Devices using i. OS & Chromebook operating systems cannot use a Alternate SRF file save location. • Best Practice: Primary Response File Location should be on the student workstation. The alternate Response File Location should be on a shared network location. Designated in Test. Nav config in Pearson. Access. Test. Nav requires at least one working save location. Test. Nav by default saves student response data to: <home dir>/Pearson/student/srf Create a Test. Nav Config in Pearson. Access to specify custom Primary and Alternate file locations • Pearson recommends designating Students must have full access to designated Response File Locations.

Best Practices and Recommendations Performance: • • • Use Proctor Caching for best network performance. Use System Check extensively to test Proctor Caching and network environment before live testing. Use System Check to test wireless network capacity if using wireless clients. Testing Computers: Create Device Image with only "bare minimum” OS, Browser, and Java for a clean environment. • • Create “Kiosk” or GPO for standardized assessment environment. • Use System Check (Test. Nav Verification Test) to validate that Test. Nav will load on machines. • Freeze browser, operating system & Java environment if possible.

1 2 3 4 5 6 Section 2 Network Preparation Online Resources Verify Bandwidth Capacity Configure Content Filter & Antivirus Software ISP Notification Antivirus Software

Online Resources Test. Nav 8 Hardware and Software Requirements https: //support. assessment. pearson. com/display/TN/Test. Nav+8+Online+Support CMAS System Check for Test. Nav 8 CMAS: http: //systemcheck. co. testnav. com/ PARRC: http: //systemcheck. parcc. testnav. com/

Configure Content Filter & Antivirus Software ALL Pearson domains and ports must be allowed to pass through your Internet firewalls, content filters or spam filters for inbound and outbound traffic. *testnav. com: 80, 443 *pearsonaccess. com : 80, 443 google-analytics. com (optional) *. thawte. com *. pearsonaccessnext. com: 80, 443 *. pearsontestcontent. com: 80 Allow traffic on ports 4480 and 4481 to flow freely on the network. Proctor Caching uses these ports. Enable javaw. exe exception created in Windows Firewall.

Content Filter & Antivirus Software Some antivirus software can scan test content even if it has been whitelisted causing performance issues during testing. Additional configuration may be required. CDE recommends using practice tests in the PA training environment for both PARCC and CMAS to be sure you have your Content Filter & Antivirus Software is configured correctly. Work directly with your Content Filter & Antivirus Software provider to find an optimal configuration.

Verify Bandwidth Capacity Use the System. Check tool to find estimated student testing capacity. Identify network restraints or bottlenecks such as wireless access points using System. Check.

Verify Bandwidth Capacity Based on the bandwidth test System. Check can provide the number of students that can test concurrently. It can be used to identify network restraints and plan the placement of Proctor Caching devices. Once PC devices are added use System. Check to verify student capacity.

Yes, Proctor Caching can alleviate your network constraint Install and configure the Proctor Caching device and re-run the System. Check testing capacity tab to verify results. Communicate the estimated student testing capacity for each assessment environment to your DAC for session planning purposes.

No, Proctor Caching cannot alleviate your network constraint Communicate the estimated student testing capacity for each assessment environment to your DAC for session planning purposes. You may want to schedule fewer students than the System. Check estimated student testing capacity number. For example; If you have a wireless access point with an estimated student testing capacity 32 for the assessment environment, best practice would be to schedule no more than 29 per session for that assessment environment.

ISP Notification • Notify your Internet Service Provider of your online testing window. • Confirm that no scheduled maintenance or outages are planed during that time.

Troubleshooting Error Messages 1001 and 1006 Aggressive content filters attempt to open and alter an SRF file before saving it. Data manipulation corrupts the SRF and invalidates it from future use.

1 2 3 4 5 6 SECTION 3 Proctor Caching Online Resources Pre-Installation Planning Install & Device Requirements Verify Proctor Caching Device Proctor Caching Monitoring

Online Resources Proctor Caching v 2014. 1. 15 Hardware and Software Requirements: https: //support. assessment. pearson. com/display/TN/v 2014. 1. x Software & User Guide: http: //parcc. pearson. com/technology-setup/

What’s New v 2014. 1. 15 User interface redesign and enhancements that include: renaming the Contents tab to Tests and the Client List tab to Clients for clarity, consolidating information previously displayed on the Home page into the Clients and Tests tabs, resolving issues with IE 11 not displaying the list of cached content, more robust comparison between content on the caching computer and content on the Pearson server to verify the cache has the most up-todate content, and renaming the “undefined” directory to “Was not Preloaded” to eliminate confusion.

Proctor Caching – The Network 28

Pre-Installation Planning • Determine number of PC devices required by your district using System. Check. • Place Proctor Caching computers as close as possible on the network to the students’ testing computers. • Must have full local administrator permissions on the PC device & working knowledge of your network. • Network connection 100 Mbps full-duplex or higher recommended. • Minimum network connection is 10/100.

Proctor Caching Requirements • Must have Fixed internal IP address. • Windows Firewall will need to be turned off on the proctor caching device. • Open traffic on TCP Ports include: 80 (Internet), 4480, and 4481 (Local Network). • Does not require an underlying server-based operating system. • For setting up an upstream proxy, refer to the Windows or Mac “Tips on Proctor Caching” section in the Test. Nav 8 Proctor Caching User Guide.

Install & Device Requirements 1. Download Proctor Caching installer from http: //parcc. pearson. com/technologysetup/ 2. Run the installer and Start Proctor Caching if not already started by the installer. 3. Use System. Check from client computer to verify that Proctor Caching is functional.

Proctor Caching Monitoring • Access Proctor Caching Diagnostics screen in web browser using IPaddress: port XX. X. XX: 4480 • Select the Tests tab for information about test content and caching status. • Select the Clients tab to monitor client connectivity.

Tests Tab • Content is displayed at the Test and Form level. • Functionality is available to Refresh, Reload or Purge selected test content. • Clicking on a test name will display the Content Details screen which displays individual items in a test. • The password to Refresh, Reload or Purge content is: t 35 t 1 n 6

Tests Tab – Status Ok – Content is successfully cached Not Loaded – Content is not cached Waiting… - Loading Content Loading… - Loading Content Failed to load content – There was a failure to load content MD 5 Check Invalid – MD 5 comparison Failed MD 5 Mismatch – MD 5 comparison was completed but files did not match In general, any status in red is a critical problem. Any content with a red status should be checked and Reloaded. If the problem is not resolved contact Pearson Support

Client Tab • Clients which have connected to Test. Nav are listed by IP address • Clicking on a computer will display the Client Details screen which displays information regarding a particular computer connecting to Proctor Caching

Client Tab – Status Ok – Client is active Idle – 5 to 30 minutes since client was active Long Idle – 30 minutes to 12 hours since client was active Clients are removed after 12 hours of inactivity

Additional Technical Notes • Java runtime is included with Windows install. • Java runtime plugin is required for Pearson. Access pre-caching functionality. • If you must direct Proctor Caching to an upstream proxy server to access the Internet, Proctor Caching can be configured to use the proxy server. The “Tips on Proctor Caching” section within the Proctor Caching User Guide provides guidance on making changes to Proctor Caching computer settings and how to edit the configuration file to point to an upstream proxy server. 37

1 2 3 4 5 6 Section 4 Device Preparation Windows Chromebooks Mac OSX 10. 6 or Higher Virtual Devices i. Pad 2 or newer w/ External Keyboard Verify Test. Nav

Windows Device Preparation Enable pop-ups for Pearson sites. Grant students read write access on device. SRF file default location: Pearson/student/srf Test. Nav and test content is temporarily stored locally: Test. Nav creates a Pearson directory in the home directory of the testing computer: Pearson/temp • Windows XP C: Documents and SettingsusernamePearson. . . • Windows Vista and 7 C: UsersusernamePearson. . . Student Log files: Pearson/student/logs Pearson recommends that the Pearson directory be excluded if desktop restoration tools such as Deep. Freeze are used. Use System. Check to verify compliant OS/Browser/Java installed.

Windows Device Highlights Processor Memory Screen Resolution Input Device Requirements Headphones/ear buds Any 512 MB RAM 1024 x 768 Keyboard–wired or wireless/Bluetooth Headphones/ear buds are only required for English Language Arts/Literacy testing sessions, not mathematics testing sessions (except for students who need them for accessibility or accommodations such as text to speech). Microphone Requirements Specifications Reference None Technology Guidelines for PARCC Assessments version 4. 3 p. 4 -6 http: //www. parcconline. org/technology • XP must use HTML 5 compliant Browser & cannot support Java 8 • Disable Skype plugins in Firefox. • Disable all accelerators for Internet Explorer. • Windows RT is not supported. Intel-based tablets must be used with an external keyboard and mouse and must have a 10 inch class screen. • Enable Java in Chrome Browser

Mac OSX 10. 6 or Higher Device Preparation Enable pop-ups for Pearson sites. Grant students read write access on device. Pearson/student/srf Test. Nav and test content is temporarily stored locally: Pearson/temp Test. Nav creates a Pearson directory in the home directory of the testing computer: Pearson recommends that the Pearson directory be excluded if desktop restoration tools such as Mac //Users/username/pearson/. . . Deep. Freeze are used Student Log files: Pearson/student/logs SRF file default location: Use System. Check to verify compliant OS/Browser/Java installed.

Mac OSX 10. 6 or Higher Device Highlights Processor Memory Screen Resolution Input Device Requirements Headphones/ear buds Only Intel-based™ Macs are supported 1 GB RAM 1024 x 768 Keyboard–wired or wireless/Bluetooth Headphones/ear buds are only required for English Language Arts/Literacy testing sessions, not mathematics testing sessions (except for students who need them for accessibility or accommodations such as text to speech). Microphone Requirements Specifications Reference None Technology Guidelines for PARCC Assessments version 4. 3 p. 4 -6 http: //www. parcconline. org/technology • Set Safari Security Preferences • Enable Java in Chrome browsers for Java to allow testnav. com to Run in Unsafe Mode. • Chrome 39+(64 -bit) OSX 10. 710. 10 • OSX 10. 6 Cannot support Java 8.

Java Set Up on Testing Computers Test. Nav uses the Java plugin within a browser to ensure that the browser runs in secure mode on Macintosh and Windows operating systems for highstakes assessments. Test. Nav 8 opens a Java applet in order to run full screen, which is required to prevent test takers from accessing other programs while testing on desktop and laptop computers. Steps for Java Device Configuration 1. Install & Enable Java in Your Web Browser 2. Java Security Warnings (Don’t Block & Run) 3. Eliminate the Java Prompt when Testing

Install & Enable Java in Your Web Browser Go to the Java website at https: //www. java. com/ and follow the instructions there to download and install Java on your computer. Follow the instructions on the Java website at https: //www. java. com/en/download/help/enable_browser. xml to enable Java in your web browser.

Java Security Warnings (Don’t Block & Run) You may receive a security warning like this one, when you run Test. Nav. If you do, select Don't Block. The content is safe. You will receive a warning like this one. When you do, select Run, otherwise Test. Nav will not open.

Eliminate the Java Prompt when Testing By default, Java will ask permission to run Test. Nav 8 every time it is started. To stop this behavior and instead launch tests immediately, change a setting in the Java Control Panel. 1. Find the Java Control Panel and open it. In Windows, look for Java in the Control Panel. In Mac OSX, look for Java in System Preferences. 2. Select the Advanced tab. 3. Change the setting shown to Enable - hide warning and run with protections.

Create Shortcut to Test. Nav 8 URL Create Shortcut to: • http: //co. testnav. com ELA & Math Assessments & for Science & Social Studies Assessments

i. Pad 2 or newer w/ External Keyboard Device Preparation Options for setting up and launching Test. Nav: 1. Use Apple Configurator via USB Turn Off Auto. Correction/Predictive Text 2. Use Apple Profile Manager Finding Your Release Version 3. Use a Third Party MDM Upgrading Your Release Version 4. Use Guided Access Mode i. OS 7 Finding Your Log Files 5. Use Guided Access Mode i. OS 8

i. Pad Highlights OS Version/App Version Screen Size Screen Resolution Input Device Requirements Headphone Requirements Microphone Requirements Reference i. OS 7 & i. OS 8/Test. Nav App 1. 3. 0 9. 5 inch screen size or larger 1024 x 768 Keyboard–wired or wireless/Bluetooth Headphones/ear buds are only required for English Language Arts/Literacy testing sessions, not mathematics testing sessions (except for students who need them for accessibility or accommodations such as text to speech). None Technology Guidelines for PARCC Assessments version 4. 3 p. 1315 http: //www. parcconline. org/technology • Requires Test. Nav App for security. Correction/Predictive Text. • Must be set i. Pad to guided access. • i. Pads have only one save file location. • Test. Nav 8 does not function properly on i. Pads with a global • Locate SRF & Log files using i. Pad’s proxy setting in place. Safari Browser: testnav: //admin. • Must Turn Off Auto-

Chromebook Device Preparation Determining Managed or Unmanaged Chromebooks Finding your Release Version Updating your Release Version Installing Test. Nav on Managed Chromebooks Installing Test. Nav on Unmanaged Chromebooks (such as BYOD) Launching Test. Nav Finding your Log Files

Chromebook Highlights OS Version/App Version Screen Size Screen Resolution Input Device Requirements Headphone Requirements Microphone Requirements Reference Chrome OS 35 -38/ Test. Nav App version 1. 3. 58 9. 5 inch screen size or larger 1024 x 768 Keyboard–wired or wireless/Bluetooth Headphones/ear buds are only required for English Language Arts/Literacy testing sessions, not mathematics testing sessions (except for students who need them for accessibility or accommodations such as text to speech). None Technology Guidelines for PARCC Assessments v 4. 3 p. 10 -11 http: //www. parcconline. org/technology • Requires Test. Nav App for security. • To locate SRF & Log files press <ctrl><shft>z and the File Viewer box appears. • Chromebook must be set to Kiosk mode. • Chromebooks have only one save file location.

Point Test. Nav 8 App Toward Test. Nav URL Choose the icon in the top right hand portion of the screen and select > Choose a different customer. Select Colorado for all operational assessments Science, Social Studies as well as for PARCC ELA and Math assessments.

Test. Nav Verification 1. Start a Browser or App. 4. Choose "Sign In". 2. Select a URL: http: //co. testnav. com 5. Click the "Start Test Now" button. 3. Enter the following credentials in the login screen: 6. If you see the "Congratulations" screen then your computer is correctly configured to run Test. Nav. Username: username Password: password

Virtual Devices and Online Assessment There are many different types of virtualization technologies in use in school environments, many of which have broadly different implications on both test security as well as the potential for performance impacts to a student experience. The DTC must ensure virtualization solutions for online testing can both ensure appropriate test security during the assessment as well as provide a comparable student experience in order to prevent performance issues from impacting student performance on the assessments. Test. Nav Qualified. TM Virtualization Solutions- Pearson’s Test. Nav Qualified. TM Program with a list of qualified virtualization solutions can be used in the implementation of CMAS.

1 2 3 4 5 6 SECTION 5 Infrastructure Trial Online Resources Create Testing Sessions Description Pre-cache Test Content Create Students Print Student Authorizations Configure Test. Nav Start Session

Online Resources Quick Start Guide to Test a CMAS Assessment Environment PARCC Infrastructure Trial Readiness Guide Version 2. 1 http: //www. cde. state. co. us/assessment/pearsontestnavreadiness Test. Nav Configuration http: //parcc. pearson. com/manuals-training/ Proctor Caching & : http: //parcc. pearson. com/manuals-training/ Pearson. Access Next User Guide https: //support. assessment. pearson. com/display/PAsup/Pearson. Access+Next+Online+User+Guide

Description An Infrastructure Trial is a full scale dress rehearsal a school can run to confirm that: • Test. Nav is configured correctly. • Devices can successfully run Test. Nav. • Network will bear the full load of simultaneous test-takers. • School personnel know what to do for computer-based assessments. • Students are familiar with the computer-based tools and formats.

CMAS Technology Setup • PARCC ELA • Same – Network Configurations – Device Configurations – Proctor Caching Device • Different – System. Check Tool – Proctor Caching Configuration – All forms are OK for students 58 • Science & Social Studies • Same – Network Configurations – Device Configurations – Proctor Caching Device • Different – System. Check Tool – Proctor Caching Configuration – Site readiness forms for DTC testing (94 items) – e. Pat forms for Students

Technology Setup Complete Technology Setup prior to Infrastructure Trial: • Configure the Network • Proctor Caching • System. Check Tool • Proctor Caching Configuration 59

next Pearson. Access Setup Schools or Districts will need to complete the following in Pearson. Accessnext prior to the Infrastructure Trial: • • 60 Create Sample Students Enter Test. Nav Configuration Create Sessions Print Student Testing Tickets and Unlock Codes

Create Sample Students • Log into the Pearson. Accessnext Training Site • Choose the PARCC Op Spring PBA 2015 or PARCC Op Spring EOY 2015 Administration • Click Setup and select Students • Select Generate Sample Students from the Tasks menu • Click Start to continue 61

Create Sample Students • Complete the Generate Sample Students screen • Click Generate to complete the process 62

Create Sample Students- Demo 63

Configure Test. Nav Setup 1. Sign in to the PARCC Pearson. Access Next website at http: //PARCC. Pearson. com. 2. Select Setup > Test. Nav Configurations 3. Select Create/Edit Configurations; click Start to launch the configuration. 64

Configure Test. Nav Setup 4. Enter a Configuration Name. 5. Using the Organizations dropdown menu, select your school or district. 65

Configure Test. Nav Setup 6. Enter the Computer Name, IP Address, Port information, and check “Uses Pearson Precaching Software. ” 7. Then specify student response file backup locations, and click Create. 66

Completed Test. Nav Configurations 67

Test. Nav Configuration - Demo 68

Configure Test. Nav Science & Social Studies To create a Test. Nav configuration for your organization, click on the New Configuration button. 1. Fill in the Name of the configuration. 2. Select the school/Org used in the configuration.

Configuration Details Science & Social Studies 1. Name for the caching machine 2. Internal network IP address of the caching machine 3. Port number for the caching machine (4480 for Pearson supplied proctor caching) 4. Next, you will set the Save Locations for the students’ encrypted backup files for Windows or Mac workstations. Pearson recommends that a secondary save location be designated when possible for redundancy. 5. Click Continue to complete the configuration.

Create Sessions • Go to the Testing tab and click Sessions • From the Select Tasks pull-down menu select Create/Edit Sessions and click Start A test session in Pearson. Accessnext is an assessment containing certain units. 71

Create Sessions • Complete Test Details 72

Create Sessions • Add students to session 73

Create Sessions - Demo 74

Precaching Content Choose Sessions under the Testing tab Select “Precaching Test Content” from the Tasks menu and click Start

Precaching Content Click the Precache button on the Proctor Caching Test Content screen 76

Precaching Content Your Web Browser is not configured to run Java applet.

Precaching Content Precaching is in progress…

Precaching Content Proctor Cache - Tests Screen will appear in a second window.

Precaching Content – Update Cache from the Students in Sessions screen under the Testing tab.

Precaching Content – Update Cache Click Precache button to initiate the caching process.

Session Management Starting Session 82

Session Management Print Student Authorizations & Session Unlock Codes 83

Session Management Student Test Status Key 84

Session Management Resuming, Marking Students Complete 85

Infrastructure Trial Ready to Begin Your Infrastructure Trial? • Technology Setup Complete • Practiced with sample items and Practiced Tests • Pearson. Accessnext Training site setup has been completed and student testing tickets have been printed. • Reviewed Infrastructure Trial Guide 86

1 2 3 4 5 6 Section 6 Support During. Testing Online Resources Recovering from Problems Early Warning System Test. Nav 8 Error Codes Student Responses – SRF Files

Online Resources Test Administration Support https: //support. assessment. pearson. com/display/TN/Troubleshooting Test. Nav 8 Error Codes https: //support. assessment. pearson. com/display/TN/Error+Codes

Early Warning System (EWS) The Early Warning System (EWS) is integrated functionality that gives Test. Nav a high degree of fault tolerance and provides additional fail-safes in the event of unexpected network disruptions during online testing.

Early Warning System Design Minimal interruptions for students. Multiple physical file backups to safeguard against data loss. Notification Screens designed for Test Proctors. Early Warning System notifications often involve IT staff so an understanding is necessary to correct any issues during testing.

Student Responses – SRF Files The EWS writes continuously in the background to the student response files. Both the Primary and Alternate files are written to at the same time. The SRF file has a response data threshold that once reached will trigger Test. Nav to send response data to Pearson. Uploading of response data is continuous. If an upload fails, Test. Nav will cycle and attempt another upload. If the response data upload is successful, Test. Nav will create a new empty SRF file and begin the process again. Test. Nav will only delete an SRF file once it is successfully uploaded.

Student Responses Identification A combination of the test ticket ID combined with the session token is used to uniquely identify a Student Response File (SRF). Test. Nav can identify the correct student response file if a test is successfully resumed. The SRF can only be used the next time the student resumes a test.

EWS Recovery - Resume a Test After you resolve an issue with a test, you can resume the student's test session in the assessment management system. When a student logs in to resume the test, Test. Nav checks the designated response file location(s) to determine whether a saved response file (SRF) exists. These files have a. srf or. SRF extension. 1. When a student resumes the test on the same computer or device that he or she originally used, and Test. Nav finds one or more SRFs, the student can continue testing. Test. Nav uses the SRF with the newest time stamp. 2. If Test. Nav does not find an SRF, and the student is in Resume status in the system, he or she continues from the last item uploaded to Pearson. 3. If Test. Nav does not find an SRF, and the student is assigned Resume-Upload status in the system, EWS displays an error message.

EWS Recovery - Resume a Test If the student must resume the test on a different device, and the EWS saved a student’s response file, you can use the SRF on the new device. 1. Save the SRF from the original device to a thumb drive or a shared location. 2. Transfer the SRF to the new device. 3. Mark the student Resume-Upload in the assessment management system. When the student launches and signs in to Test. Nav on the new device, the system searches the default SRF location. When Test. Nav cannot locate the SRF in that location, it prompts you to browse to retrieve the file. After you direct Test. Nav to the file, it automatically uploads to the testing server.

Test. Nav 8 Error Codes The Test. Nav 8 Error Codes should be available to all test proctors to help support students as they test. The Guide provides a list of all the warning messages that Test. Nav may show a student and how to resolve them. Available through https: //support. assessment. pearson. com/display/TN/Error+Codes

Support: PARCC Support Contact PARCC Support for assistance with: v Navigating Pearson. Accessnext v Accessing resources v Navigating the Training Center v Setting up proctor caching v Managing Student Registration Data v Submitting additional orders v Setting up test units v Inquiring about shipments v Managing user IDs and passwords Online Support and Resources: http: //parcc. pearson. com/support Call Toll Free: 1 -888 -493 -9888 (5: 00 am – 7: 00 pm CT, Mon. –Fri. ) Email: PARCC@support. pearson. com- Include district/school name including state!

Thank You for your Time! CDE Support Collin Bonner CDE Assessment Technology Specialist 303 -866 -6752 bonner_c@cde. state. co. us Virtual Office Hours for DTCs Tu 9 -10 am & Th 1 -2 pm http: //connect. enetcolorado. org/collin/ Pearson Support 888 -687 -4759 COHelp@support. pearson. com Districts/Schools should use Pearson as the first contact for support during testing