Cloud Services MAKI NG BUSINESS COL LABORATION EASY

Cloud Realities Ø Collaboration applications still run on a network Ø Delivered as a service (predictable monthly subscription) Ø No need to upgrade & manage your own applications Ø Must evaluate strength of the cloud provider’s network Ø Business benefits are real – agility, flexibility, expense control © 2013 Tele. Space. All rights reserved. Tele. Space Confidential 2

Growth of Cloud Computing 2016 77% 2013 of North American companies were using at least one public cloud service in 2012 (IDC’s Buyer Market Guide, July 2013) 2012 2011 2009 Late 1990 s 1960 s © 2013 Tele. Space. All rights reserved. Predicting 80% of Global 2000 will have 30% of their IT capability offsite (IDC’s Buyer Market Guide, July 2013) Tele. Space is 1 of 3 Cisco Master Cloud Service Providers and “…corporations [and] governments now have the comfort level from a security perspective [and] the return on investment is clear to move to the cloud…” (The Wall Street Journal, June 11, 2013) Tele. Space founded and 1 st customer “live” on Quad Core Network™ Cisco developed virtual multiservice data center reference architecture standards to address concerns about cloud data security & app performance Google and Microsoft offered browser-based enterprise apps Internet offered significant bandwidth and Sales. Force. com pioneered delivering enterprise apps via a website Concept of Cloud Computing Tele. Space Confidential

Top Applications Moving to Cloud Cisco CIO/CTO Market Survey, June 2012 © 2013 Tele.

Uses of Collaboration Cloud Services Ø Incorporate video into meetings, trainings, and large-scale communications Ø Enable meetings with remote participants, virtual teams, and B 2 B Ø Create internal communities, online team workspaces, new office space uses Ø Give mobile & remote workers access “as if in the office” Ø Provide multi-channel customer service (experts in real time) © 2013 Tele. Space. All rights reserved. Tele. Space Confidential 5

Tele. Space Overview © 2013 Tele. Space. All rights reserved. Tele. Space Confidential 6

Corporate Snapshot Ø Broad, fully-integrated Tele. Space℠ Cloud Services v UCaa. S (hosted Unified Communications) q UCaa. S P 1 Interconnected Vo. IP (eligible for E-rate) v TPaa. S (hosted Tele. Presence) Credentials v CCaa. S (hosted Contact Center) ü Cisco® Master Cloud & Managed Service Provider v Innovative WAN Services for choice in how to connect ü Specializations in Cisco Collaboration portfolio • Advanced Collaboration Architecture • Advanced Tele. Presence ü Expertise in security and quality service management v Managed private cloud offers Ø World-class Quad Core Network™ and Operations • CISSP®, Cisco CCIE and Comp. TIA™ Security+ certifications • ITSM processes, ITIL® and PMP® certifications ü Headquartered in Austin, Texas with extensive footprint • U. S. Tele. Space sales team and authorized agents • Global and North American coverage via 40+ resellers, distributorsØ v Secure, scalable, carrier-neutral, geo-redundant design v One of industry’s most aggressive Service Level Agreements Sample customers v Synergis Education (UCaa. S, educational services) v One of America’s top 3 homebuilders (TPaa. S, real estate) v Get Insured (UCaa. S/CCaa. S, health insurance) sold by Shore. Group © 2013 Tele. Space. All rights reserved. Tele. Space Confidential 7

Tele. Space Leads with Cisco Powered Cloud Services Unified Communications Customer Collaboration Applications Tele. Presence Same on-premise applications now available via monthly subscription © 2013 Tele. Space. All rights reserved. Tele. Space Confidential 8

Unmatched Strength of Quad Core Network™ Ø Secure design Internet / MPLS v Carrier class Internet / MPLS Backbone Waves v Fault-tolerant v Geo-redundant v High availability Fabric Computing Cloud ASR 9 K Dallas Ashburn telecom/partner peering POP production data center v Carrier-neutral access Ø Independently scalable Backbone Waves Fabric Computing Cloud Internet / MPLS Backbone Waves v MPLS Core v DMVPN / Mobility Core v Data Center Unified Fabric Core v Fabric Computing Core © 2013 Tele. Space. All rights reserved. ASR 9 K Austin production data center Tele. Space Confidential 9

Trailblazer in Service Operations Resilient, Reliable, Predictable, and Accountable ü Geo-redundant NOCs (certified technical engineers) ü 99. 99% service & infrastructure uptime guarantees World-Class Support Expertise & Innovation ü Tele. Space intellectual capital ü Industry best practices ü Market-leading tools ü Proven ITSM processes © 2013 Tele. Space. All rights reserved. Tele. Space Confidential 10

Tele. Space Cloud Services © 2013 Tele. Space. All rights reserved. Tele. Space Confidential

Key Areas to Impact Teaching & Learning © 2013 Tele. Space. All rights reserved.

Unified Communications as a Service (UCaa. S) Ø Unified Workspace v v Voice Messaging IM and Presence Desktop Tele. Presence ØUp to 10 endpoints per user © 2013 Tele. Space. All rights reserved. Tele. Space Confidential 13

UCaa. S P 1℠ Unified Communications as a Service for Priority One E-rate Ø P 1 -Eligible Hosted Services v Interconnected Vo. IP v Voice Messaging v PSTN Access § Local (includes number portability) § Long-distance § E 911 support ØInvestment Protection v Connect via new or existing WAN services v Potential to re-use CPE (endpoints, voice gateway) v 3 -yr subscription, $7. 00/user at 65% E-rate discount © 2013 Tele. Space. All rights reserved. Tele. Space Confidential 14

Tele. Presence: Transforming Today’s Education Telephony and Video Clients & Endpoints Voice, Video and Web Conferencing Tele. Presence made simple Tele. Presence-Based Customer Care Point-to-Point and Multipoint Tele. Presence High-Definition Room Systems Connected learning apps (e. g. , capture, transform, share, recording, others) © 2013 Tele. Space. All rights reserved. Tele. Space Confidential 15

Tele. Presence as a Service (TPaa. S) ØHD-quality business video v Supports Cisco, SIP-, and H. 323 -compliant endpoints ØTele. Presence subscriptions for all use cases v Personal, desktop, and 3 rd party endpoints v Mobile devices v Conference room endpoints v External connections (B 2 B) ØMulti-point functionality for all v Tele. Space Rendezvous Rooms q. Dedicated port model q. Virtual Meeting Room (VMR) shared port model v Secure multi-point meetings ØTPaa. S-only subscriptions, or seamlessly blend with UCaa. S and CCaa. S © 2013 Tele. Space. All rights reserved. Tele. Space Confidential 16

Contact Center as a Service (CCaa. S) Ø Subscriptions can support 25 to 1000’s of users v v Hosted agents and supervisors Precision routing (most proficient agent for customer) Mobile device flexibility (Tele. Space CCaa. S with UCaa. S Pro) Reporting Ø Seamless options for best-in-class adjunct applications v v v Bucher+Suter: CRM integration e. Gain: email, web chat & co-browse Calabrio: recording voice calls & screen captures, workforce management and analytics Nuance: self-service IVR (interactive voice response) and speech recognition Acqueon: outbound dialer Ø Multi-customer environment v Individual, dedicated instance of the services you want (vs. all customers sharing same services) Ø Bursting subscription option for seasonal increased capacity needs © 2013 Tele. Space. All rights reserved. Tele. Space Confidential 17

The Last Mile: Choose Your Connections Ø Supported WAN Services v MPLS (traditional private corporate network) v Public Internet (over the top and VPN) v Secure encrypted media streams ØTele. Space WAN Service Innovation v Cloud Connect℠ (secure DMVPN over broadband public Internet) v Mobile Connect℠ (secure mobile access) v Media speeds: Voice (100 K), Video (2 M), Wideband Video (5 M) v PSTN Calling Plans: DID, E 911, local, LD, number portability © 2013 Tele. Space. All rights reserved. Tele. Space Confidential 18

Compelling Value Teaching & Learning Safety & Security v Facilitate better communication with parents, teachers, and students v Emergency responder application v Improve staff retention with logistics capabilities and distance learning v Single button/click for mass notifications (live, recorded, scheduled) v Increase test scores and graduation rates with IM, presence, web conferencing, Tele. Presence, and virtual classrooms Information Technology v IPcelerate, Syn-Apps, and Single. Wire solutions Finance & Administration v Use funding efficiently (scale up/down) v Reduce hourly average downtime costs 1 that can range from $9 K to $686 K v Consolidate communications platform v Trim energy use 2 v Decrease Total Cost of Ownership v Centralize maintenance & support § Lower Cap. Ex (data center facilities, insurance, heating, ventilation, cooling) v Expedite delivery of current versions for all users § Limit need to identify, train & incent new technology talent to stay 1 Aberdeen’s © 2013 Tele. Space. All rights reserved. 2 CIMI’s Business Continuity and Disaster Recovery: Don’t Go It Alone, June 2013 Cloud Computing Cost Savings: Fact or Fiction? Tele. Space Confidential 19

Noteworthy Distinction with Tele. Space Ø Secure, scalable and flexible Quad Core Network™ v High reliability with our “carrier-neutral” design v Alternate WAN access to Tele. Space (if not using corporate MPLS circuits ) Ø Single, integrated applications platform v Running complete Cisco Powered Collaboration portfolio v Managed private cloud offers for adjunct/ecosystem applications Ø Tele. Presence breadth v Support SIP- and H. 323 -compliant endpoints (Cisco, Polycom, Life. Size, et al. ) v Extensive functionality (B 2 B, multipoint, recording, capture/transform/share) Ø Contact Center depth v Supports 25 to 1000’s of users (Cisco UCCX and UCCE) v Simplified contact center environment incorporates best-in-class partner apps v Multi-customer environment Ø Aggressive Service Level Agreements v Enjoy 99. 99% service and infrastructure uptime guarantees © 2013 Tele. Space. All rights reserved. Tele. Space Confidential

Thank you. sales@telespace. com 21