CLBC STANDARDS FOR UNACCREDITED SERVICE PROVIDERS an introduction

CLBC STANDARDS FOR UNACCREDITED SERVICE PROVIDERS an introduction for service providers

Webinar Objectives Ø introduce standards Ø review reporting expectations Ø clarify role of the service provider and analyst Ø discuss training options Ø review timelines

CLBC Contractors • directly contracted home sharing providers • accredited service providers • service providers who do not require accreditation

CLBC’s intent is to have consistency in expectations and make sure that common basic standards are being met by all contracted service providers.

Terms & Conditions Schedule B: new standards took effect April 1, 2012

Does this apply to me? ü Home sharing providers who have another contract ü Behavioural consultants ü Respite providers who hold a contract with CLBC ü Agencies not accredited by CARF, COA, CQI

It does not apply to Ø direct funded supports Ø psychologists doing assessments Ø occupational therapy services Ø agencies undergoing accreditation in 2012

Implementation Plan we do not expect unaccredited sp’s to meet all of the standards until March 2013. − − − April/May introduce standards June-September training central inquiries desk November 30 compliance report compliance monitoring 2013

Why do we need standards? to ensure that: ü our practice requirements are consistent ü our service providers clearly understand their roles and responsibilities ü families and staff are able to assess whether service providers are meeting established standards

How were they developed? with service providers based on accreditation standards similar to Home Sharing

Domains financial accountability health and safety human resources rights & informed choice accessibility

Resources in person online tutorial resource guide training implementation planning tool help desk

Resources Information on CLBC website: • http: //www. communitylivingbc. ca/opp ortunities/service-providers/ To receive help by email on the standards: • clbcstandardshelp@gov. bc. ca

The Service Provider’s Role service providers are expected to: ü know they must meet the standards by March 2013 ü check the website for information updates ü register for a training event ü email the help desk for assistance ü submit compliance reports November 2012 & March 2013

The Analyst’s Role To ensure that service providers: ü know they must meet the standards by March 2013 ü are directed to the website ü register for a training event ü email the help desk for assistance ü submit their compliance report Nov. 2012 & March 2013. Analysts will monitor compliance in 2013

Implementation Timelines we do not expect sp’s to meet all of the standards until March 2013 • April/May introductory webinars • On-Line course- end of May • May-September training (see website) • November 30, 2012 compliance reporting • March 31, 2013 full compliance expected

Training Dates North: Prince George, Terrace, Fort St. John June 2529 Interior: Penticton May 29 Castlegar June 14 Merrit June 19 Vernon May 24 Cranbrook June 15 Kamloops June 20 Contact the local QS office to register

Training Dates Lower Mainland: Vancouver Coastal June 14 Surrey June 26 Simon Fraser June 21 Upper Fraser June 28 & July 17 Vancouver Island: Courtney - June 5 Duncan- June 12 Campbell River- June 19 Nanaimo- June 11 Parksville- June 18 Victoria - June 25 & July 10 Contact the local QS office to register