Clash of the intranet CMSs Share Point vs

Clash of the intranet CMSs Share. Point vs. Confluence vs. Liferay vs. Drupal Perttu Tolvanen Web & CMS Expert, Partner North Patrol Oy, 2012

Advisor in buying web projects North Patrol is an independent consulting company without ties to system vendors. We assist our customers particularly in project planning and in selection of technologies. We offer support to customers planning and implementing Internet, intranet and extranet projects. 2 North Patrol Oy We have exceptionally wideranging expertise with various Internet, intranet and extranet platforms and content management solutions. North Patrol was founded by industry experts Sami Kalanen and Perttu Tolvanen. More information: www. northpatrol. com

Main questions 1. 2. 3 What kind of intranet projects are there? How well does each system answer to each scenario? North Patrol Oy

The great divide Knowledge workers = active consumers & creators in intranet Process workers = mainly readers of the intranet 4 North Patrol Oy

Common intranet concepts Knowledge workers = active consumers & creators in intranet Communicational intranet concepts (news heavy ”websites” that contain instructions for employees) Process workers = mainly readers of the intranet 5 North Patrol Oy

Common intranet concepts Social intranets (usually communicational intranets with added openness & discussions & profile pages) Communicational intranet concepts (news heavy ”websites” that contain instructions for employees) Process workers = mainly readers of the intranet 6 North Patrol Oy Knowledge workers = active consumers & creators in intranet

”Digital desktop” concepts (incl. DM, project sites, Common intranet concepts discussions, task lists, reports) Project sites (the new document management) Social intranets (usually communicational intranets with added openness & discussions & profile pages) Communicational intranet concepts (news heavy ”websites” that contain instructions for employees) Process workers = mainly readers of the intranet 7 North Patrol Oy Knowledge workers = active consumers & creators in intranet

”Digital desktop” concepts (incl. DM, project sites, Common intranet concepts discussions, task lists, reports) Project sites (the new document management) Social intranets (usually communicational intranets with added openness & discussions & profile pages) Knowledge workers = active consumers & creators in intranet Communicational intranet concepts (news heavy ”websites” that contain instructions for employees) Intranets for complex organisations Process workers = mainly readers of the intranet 8 North Patrol Oy (organisation has large numbers of both process & information workers)

Scenario evaluations Share. Point Confluence • Estimated fit for the scenario means that the system offers needed functionality as a product feature or with very little work. • Value has also been given to availability of vendors that have experience of the system and intranet projects. • Evaluations are based on the situation in October 2012, in Finland. Drupal Liferay EPi. Server Alfresco (Web CMS) The league of big boys. . . (IBM, Oracle). Price Money for nothing Bang for the buck! Estimated fit for the scenario 9 North Patrol Oy

Communicational intranets • Projects are very similar to website projects. • Complexity comes mainly from user management. Sometimes also from having operations in different countries and from mixture of different languages. • CMS selection is farely easy task. Almost any web content management system is fine. (news heavy ”websites” that contain instructions for employees) The league of big boys. . . (IBM, Oracle). Price Money for nothing Share. Point Liferay Drupal Wordpress Share. Point intranet packages Any middle-series web content management system (eg. EPi. Server, Crasman) Confluence Estimated fit for the scenario 10 Communicational intranet concepts North Patrol Oy Bang for the buck!

Social intranets • Usually quite similar projects as communicational intranets. Concepts just have more experimental aspects. • Cultural resistance and developments of big social media sites are the main challenges. User expectations change fast. • CMSs are not really following. Just experimenting. Price EPi. Server Relate+ Money for nothing The league of big boys. . . (IBM, Oracle). Share. Point 2013* Liferay Any middle-series web content management system Drupal Confluence Wordpress Bang for the buck! Estimated fit for the scenario 11 North Patrol Oy (usually communicational intranets with added openness & discussions & profile pages)

”Digital desktop” concepts (incl. DM, project sites, “Digital desktop” discussions, task lists, reports) • Often heavy-weight projects that try to solve everything. • Heavy custom development is expected – and at the same time customers expect strong product features, for example for document management. risky combination. • *Note: Share. Point’s intranet packages are not yet available for the new 2013 version. Price Liferay Money for nothing Drupal Project sites (the new document management) The league of big boys. . . (IBM, Oracle). Share. Point Alfresco Share. Point intranet packages & 3 rd party tools Confluence Wordpress Bang for the buck! Estimated fit for the scenario 12 North Patrol Oy

Complex intranets • Multinational corporations or organisations that have very different business areas under the same brand. • Complexity comes usually from country and language and business level exceptions which are pretty much impossible to support with any CMS product. • Additional complexity can also come from integrations. Price Money for nothing Liferay Drupal Intranets for complex organisations (organisation has large numbers of both process & information workers) The league of big boys. . . (IBM, Oracle). Share. Point Alfresco Confluence Wordpress Bang for the buck! Estimated fit for the scenario 13 North Patrol Oy

”Digital desktop” concepts (incl. DM, project sites, Common intranet concepts discussions, task lists, reports) Project sites (the new document management) Social intranets (usually communicational intranets with added openness & discussions & profile pages) Knowledge workers = active consumers & creators in intranet Communicational intranet concepts (news heavy ”websites” that contain instructions for employees) Intranets for complex organisations Process workers = mainly readers of the intranet 14 North Patrol Oy (organisation has large numbers of both process & information workers)

”Digital desktop” concepts (incl. DM, project sites, Summary discussions, task lists, reports) Share. Point intranet packages & 3 rd party tools Project sites Liferay Alfresco Social intranets (usually communicational intranets with added openness & discussions & profile pages) Communicational intranet concepts (news heavy ”websites” that contain instructions for employees) Wordpress Confluence Drupal Knowledge workers = active consumers & creators in intranet Share. Point & packages EPi. Server Relate+ Confluence Any middle-series web content management system (eg. EPi. Server, Crasman) Process workers = mainly readers of the intranet Drupal Liferay Intranets for complex organisations (organisation has large numbers of both process & information workers) Share. Point 15 North Patrol Oy Confluence (the new document management)

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