Clarity Your Mission Matters What is our mission

Clarity: Your Mission Matters What is our mission? Who is our customer? What does our customer value? What are our results? What is our plan? What are we trying to achieve? How have our customers changed? What are our customers’ aspirations? How do we define results for our organization? Where should we focus our efforts? What are our internal and external considerations? Do our strengths match the needs of our customers? What is our capacity to deliver? What are the major contributors or hindrances? What are the goals that will enable us to achieve our desired results? Should we add or remove certain customer groups? What resources do we have to determine our customers’ satisfaction? How do we share these results? What are the budget implications? Should we redefine our mission? Why or why not? The Five Most Important Questions You Will Ever Ask About Your Organization - Peter Drucker (with others) 1

Decisions through the lens of your mission What if we disappeared tonight? What would the world, the community, or individuals regret having lost? - Tom Ahern http: //aherncomm. com What would this organization be doing, that it’s not doing already, if money were no object? - Pamela Jones Davidson http: //www. giftplanners. com/davidson_gift_design/ 1. 2. 3. 4. Who Do We Serve? What is Our Core Strength? What is Our Core Score? What Actions Can We Take Today? The One Thing You Need to Know …About Great Managing, Great Leading, and Sustained Individual Success - Marcus Buckingham http: //www. tmbc. com/ 2

Mission in Mind: Program Review Source: Kate Barr, Nonprofits Assistance Fund 3

Clarity: Your Values Matter Our organizational values over the past 5 years (top 15, most important at the top): The values we would like to live (in the future / always): 1. Are we “living” our most important values? (My most important values? ) 2. What barriers are preventing us from “living” our core values? (My core values? ) 3. What is out of balance in our organization? (In my life? ) 4. To get more balance, in what areas should we grow? (Should I grow? ) 5. What specific actions can we take to gain more balance? (Can I take? ) 6. How have our values shifted over time? (How have my values shifted? ) For more information on planning with values, see Dennis Jaffe’s The Values Edge (SM) card system: www. dennisjaffe. com. Using a deck of 56 cards, each with a separate value, The Values Edge (SM) system allows a user to sort and prioritize their values. 4

Values: Organizationally, Personally? 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. Acceptance Accountability Achievement Adventure Affordability Ambition Animal rights Appearance Approval Artistry Authentic Autonomy Balance Beauty Belonging Boldness Career Challenge Charm Clarity Collaboration Commitment Communication Community Compassion Competence Completion Confidence Conformity Connection Connectivity Consistency Conflict Resolution Control Courage 36. Creativity 37. Culture 38. Curiosity 39. Dignity 40. Diligence 41. Determination 42. Education 43. Empowerment 44. Enjoyment 45. Environment 46. Ethical 47. Excellence 48. Expertise 49. Expression 50. Fairness 51. Faith 52. Family 53. Financial Security 54. Forgiveness 55. Freedom (personal? ) 56. Friendship 57. Frugality 58. Fun 59. Future 60. Generosity 61. Growth (personal? ) 62. Happiness 63. Harmony 64. Healing 65. Health (physical / emotional) 66. Helping 67. Honesty 68. Honor 69. Hope 70. 71. 72. 73. 74. 75. 76. 77. 78. 79. 80. 81. 82. 83. 84. 85. 86. 87. 88. 89. 90. 91. 92. 93. 94. 95. 96. 97. 98. 99. 100. 101. 102. 103. 104. Humor Imagination Independence Influence Ingenuity Innocence Integrity Joy Knowledge Laughter Leadership Learning Love Loyalty Making a Difference Mobility Moderation Modest Objective Open Mindedness Opportunity Optimism Originality Partnership Passion Peace Persistence Play Pleasure Power Privacy Prosperity Purity Rebellion Recognition 105. 106. 107. 108. 109. 110. 111. 112. 113. 114. 115. 116. 117. 118. 119. 120. 121. 122. 123. 124. 125. 126. 127. 128. 129. 130. 131. 132. 133. 134. 135. 136. 137. 138. 139. Relaxation Respect Responsibility Safety Security Service Simplicity Sincerity Social Responsibility Solitude Spirituality Spontaneity Stability Status Stewardship Strength Surprise Support Sustainability Teaching Thoughtfulness Thought leadership Tolerance Tradition Transformation Trust Uniqueness Vision Wealth Wisdom Winning Wholesome Work-Life Balance __________________ 5