Claire Aloan and Sheri TooleyPeters Delegate New York

Claire Aloan and Sheri Tooley-Peters Delegate, New York

� Year 1 2006 -7: Getting started: mission/core values/goals � Year 2 2008: Refining the plan: core strategies and tactics � Year 3 2009: Filling in the blanks, updating and revising � Future plans �Complete all initiatives �Communicate to membership �Use strategic plan as basis for board meeting

� Board members interested in developing strategic plan � Talked to Garry Kaufmann about facilitating, based on his experience � 2 day retreat scheduled for January 2007, to include BOD meeting and strategic planning session � Developed Mission Statement, Core Values, and Goals

The NYSSRC, an affiliate of the American Association for Respiratory Care, is the professional association of respiratory therapists, representing respiratory care in New York State. The NYSSRC promotes excellence in patient care, encourages professionalism, and advocates for patients, their families, the public, the profession and the respiratory therapist.

� Teamwork for the Greater Good � Inclusiveness � Courage � Accountability � Fiscal Responsibility � Open Communication � Professionalism � Progressive Attitude � Strive for Excellence � Have Fun!

Increase membership � Be the preferred provider for quality respiratory care continuing education � Support formal Respiratory Care Programs in NYS � Unify the state society. � Promote leadership development � Maintain fiscal stability � Increase student involvement in NYSSRC � Support and encourage evidence-based respiratory care � Develop, implement and maintain a strategic plan � Provide advocacy for therapists, patients, and the public. �

� Plan � Responsible � Timeline � Measure party

NYSSRC Strategic Plan: Initial Report 1/6/07 Goal Plan Responsible Party Timeline Measure 1. Increase membership Personally recruit department managers Improve membership discount program Visit all RT employers in NYS Membership By 2008 Growth in manager Committee memberships over time By 2007 By 2009 % completion of visits Communicate about member benefits 2007 and ongoing Develop a renewal program 2007 Assess members regarding needs and services 2007 and ongoing Identify and understand nonmembers By 2009 Develop a member recognition program 2007 Status

� Used goals to update policies and procedures � Updated plan during June and September BOD meetings � Determined needs for revision at 2008 retreat

3. Support formal Respiratory Care programs in NYS Develop scholarship programs Update and maintain links to all schools on the web page Awards Committee Education 06/07 Committee and Webmaster Review of website Develop speaker lists Program 2007 Committee Development of lists Work towards counselor meetings (State and regional) Publicize available opportunities for students and graduates 4. Unify the state Central treasury society plan Education 2007 Committee Attendance at counselor meetings Education Publications 2008 Suggest that more information should be available on website Education committee to develop list of state and regional guidance counselor meetings in NYS by 09/07 Budget and 06/07 Audit Committee Implementation Annual Planning Session President Implementation Consistent state society location Symposium Through Committee 2010 Meeting schedule Completed Develop a manager/BOD joint meeting, with ? free registration and ? CEU’s Program 01/08 Committee Meeting scheduled. Draft proposal for joint meeting to be presented 09/07 06/07

� Annual retreat in January � Determined need to streamline and focus plan � Developed 4 core strategies: �Organizational viability �Advocacy �Membership �Education � Developed tactics for each strategy

Core Strategy: Organizational viability Tactic: Leadership development INITIATIVE Student mentors Progress & Transition Development of Managers’ Group Hospital and Homecare mentor program Student Seminars Speakers Bureau Mentor chapter volunteers ACTION WHY TIMELINE Increased visibility of BOD member NYSSRC to schools 4/08 assigned to each and students to attract school new members Insure understanding of Bi-Annually Presentation history of BOD and with handouts to strategic plan to move each new BOD forward Establish managers’ listserve 1 member of BOD assigned to each hospital & homecare ag. Increase membership and participation of department directors/managers Continue to increase communication between BOD and members 2008 PERSON RESPONSIBL E Chuck/Sheri OUTCOME MEASURE(S) There will be a list of BOD members and their assigned schools Chair of Progress & Transition Committee There will be a presentation every other January to the BOD Chair of Membership Committee Functional managers’ list serve on our website. Chair of Membership Committee There will be a list of BOD members and their assigned organizations Bi-Annual Recruitment for Seminars for all hospitals/facilities and First in 2009 Chair of Seminar There will be a student RT students in introduce students to Committee seminar held next calendar NYS benefits of membership year. There will be list of speakers an Compile list of Know who the experts 2008 and Chair of Seminar their areas of expertise by the experts & topics in given topics are in ongoing Committee end of 2008 your area BOD members Experienced board Ongoing assigned to member to teach new Chapter presidents will have mentor specific members for ongoing Presidents lists of mentors and their individuals chapter/state activities assigned protégés to “carry the torch”

� Distributed revised plan to BOD members � Added Strategic Plan review to BOD agenda � Reviewed and updated plan at June BOD meeting

� Continued to review progress on each initiative � Revised and updated � Prior to meeting, action items distributed to each responsible group e. g. , BOD, Officer, Committee Chair � Also distributed annotated version with all suggested changes, deletions, etc. � Working groups, consensus on each item

Membership Committee Strategic Plan Initiatives Establish Increase membership and Development of managers’ listserve participation of department Managers’ Group directors/managers Hospital and 1 member of BOD Homecare mentor assigned to program each hospital & homecare ag. Visit hospitals/ education Recruit volunteers programs Director-to. Finalize director list Director contact Finalize and Membership at implement policy seminars Departmental recognition for Develop process membership and procedure 2008 Continue to increase communication between BOD and members Increase number of members & our ability to affect issues 2008 January 2009 Chair of Membership Committee 12/08 Membership Need to determine membership status 9/08 Membership Consistency among chapters 4/08 Membership There will be a list of BOD members and their assigned organizations Number of visits/ % There will be a complete list of all department directors in New York State There will exist a policy for attracting members at educational seminars Membership Joe Mc. Donald A policy will exist Membership & Marlene(? ) FAQ sheet available Personal Utilize list and send Personal contact improves 6 -08 contact/reminders letters (using retention template) Develop a Individual recognition Encourage retention, 4 -08 recognition program with levels recognize longevity Membership Number of letters sent Membership Existence of a completed program Links to other professional web Membership Committee # of hits on web sites FAQs Reward people for being 9 -08 AARC members Help recruiters answer Develop FAQ sheet questions- uniform 6 -08 presentation of information Functional managers’ list serve on our website. Add to web site in appropriate areas Membership support Change quarterly as

Core Strategy: Organizational viability Tactic: Financial Performance INITIATIVE Central Treasury ACTION WHY Chapters move all -To consolidate finances assets to NYSSRC -To comply with best treasury accounting practices Retain services Quarterly Reports Maintain up-to-date of a bookkeeper financial records Periodic (Internal)Audit Yearly audit To comply with IRS rules and regulations To comply with IRS rules Taxes Filed annually and regulations and NYS law Retain services To prepare annual To assure good of an accountant (internal) audit & accounting practice taxes For best practice in Balanced Chapter reports by accounting. To assure budgets November 30 membership of fiscal responsibility by BOD TIMELINE June, 2008 Quarterly Treasurer May 15 each year Treasurer Annual business meeting. January Set policy on % of Assure that each meeting Every seminar bottom line continues to be profitable Detailed reports Reported to BOD of revenue/ quarterly at BOD Total transparency of Ongoing expense meetings finances -Consistency of fees for vendors and participants -Increase revenue President May 15 each year Regional Seminar Profit Policies for fees/ Set uniform policy vendorsstatewide registrations PERSON RESPONSI BILE Policy in place by 6/08 Treasurer Budget & Audit Committee Seminar chair OUTCOME MEASURE(S) Individual chapter accounts except for petty cash (immediate expenses) will no longer exist There will be a financial report at each board of directors meeting A yearly audit will be conducted prior to the middle of the fiscal year Taxes will be filed annually on time There will be an accountant retained Prepared by chapters & sent to Treasurer by Nov. 30. To be presented to B & A Committee & BOD for approval prior to annual bus meet Positive bottom line Treasurer Prepared Quickbooks format reports from Book-keeper at BOD meetings. Seminar Committee Customer service chair Satisfaction survey Seminar evaluations

� Tactic: � 9 initiatives, 9 developed 2 completed � Tactic: � 7 Leadership development initiatives, 7 developed, 0 completed � Tactic: � 3 Financial Performance Reorganization initiatives, 3 developed, 1 completed (as of 01/09)

� Tactic: � 5 Initiatives, 5 developed, 0 completed � Tactic: � 5 Other Professions initiatives, 0 developed, 0 completed � Tactic: � Government initiatives, 0 developed, 0 completed � Tactic: � 3 Public/Patients Respiratory Therapy Profession 6 initiatives, 4 developed, 1 completed (as of 01/09)

� Tactic: � 8 initatives, 8 developed, 1 completed � Tactic: � 6 Retention Initiatives, 6 developed, 0 completed � Tactic: � 7 Recruitment Camraderie Initiatives, 7 developed, 0 completed (as of 01/09)

� Tactic: General public � 6 Initiatives, 6 developed, 0 completed � Tactic: Hospital leadership � 3 Initiatives, 3 developed, 0 completed � Tactic: State/Federal Government � 3 Initiatives, 3 developed, 0 completed � Tactic: Schools � 3 Initiatives, 3 developed, 0 completed � Tactic: Respiratory Therapists � 7 Initiatives, 7 developed, 1 completed � Tactic: Other health professionals � 3 Initiatives, 3 developed, 0 completed (as of 01/09)

� Continue annual retreat and planning session � Complete development of all initiatives � Include strategic plan update in all BOD meetings � Refocus BOD meetings around strategic plan � Finalize plan and communicate to all members