City University Library Services Striving for Excellence Linda

City University Library Services: Striving for Excellence Linda Fenster Director of Library Operations

Where we are… Washington State – Vi Tasler Library in Bellevue – Curriculum Resource Centers in Everett, Tacoma, and Vancouver, WA Canada, Hawaii, and Washington State – Cooperative libraries deliver services in BC, AB, HI, and WA Slovakia – Trenčín—largest collection – Bratislava—European headquarters – Poprad—small collection to support Intensive English Programs Bulgaria – Pravetz—new library currently under development 21 May 2021 2

Did you know… The City University library spends $250, 000 per year on materials to support student learning. Source: City University library materials budget for fiscal year 2005 -2006. 21 May 2021 3

What we have… Print and audiovisual – 30, 000 books, 675 journal titles, and 1, 000 videotapes Online books and periodicals – 8, 600 electronic books; and 18, 000 full text journal, magazine, and newspaper titles in 80 different databases Curriculum – materials for grades K-12 Microfiche – ERIC documents; 300 journal, magazine, and newspaper titles Special collections – Faculty resource, English as a Second Language, Career 21 May 2021 4

Did you know… Academic librarians answer 97 million reference questions each year – almost three times the attendance at college football games. Source: ALA Office for Research & Statistics, ALA Washington Office Library Research Service, Colorado State Library (2002). 21 May 2021 5

What we do… Research assistance – provide research help in person, by telephone, mail, fax, e-mail, or via the Web Instruction – teach students how to find, evaluate, and use information Interlibrary loan – borrow materials from other libraries Send books and videos by mail – within the US Delivery documents electronically – articles not available online can be delivered via the Web 21 May 2021 6

Did you know… Last fiscal year, the online databases available through the City University library were searched 777, 489 times. 21 May 2021 7

What’s new… Key resource guides – major journals, books, and Web sites for specific programs Subject guides – recommended journals, books, and Web sites on a particular subject Course guides – suggested resources for individual courses in a variety of programs 21 May 2021 8

What’s next… Online tutorials – step-by-step guides that illustrate how to use specific resources and services Learning modules for information literacy skills Library branch in Vancouver, BC Possibility of online, real-time “chat” reference Enhancement of library automation system – new catalog, ability to searching multiple databases at one time 21 May 2021 9

Did you know… The Northwest Commission on Colleges and Universities commended the library leadership and staff for the outstanding support that it provides to students. Source: Commission report from the April 2005 accreditation visit. 21 May 2021 10