Cisco IP Phone 7960 Provides six 6 programmable

Cisco IP Phone 7960 Provides six (6) programmable line/feature buttons capable of (12) twelve simultaneous calls and four interactive soft keys that guide a user through call features and functions 1

7960 Description LCD screen • The IP Phone "desktop" which displays the time, date, your phone number, caller ID, line/call status and the soft key tabs. Line or speed dial buttons • Opens a new line, speed dials the number on the LCD screen, or ends a call. Footstand adjustment • Adjusts the angle of the phone base. 2

7960 Description Soft keys • Soft key functions change depending on the status of the phone (for example, whether you are on a call or the phone is not in use). The key's current function is shown on the LCD screen. i button • Displays online help for a phone key or function. On-screen Mode buttons • Provide access to the voice mail system (when available), call histories, directories (when available), phone settings such as contrast and ring type, and network configuration and status information. Volume buttons • Increases or decreases the volume for the currently active voice receiver: handset, headset, or speakerphone. The volume keys also control the ringer volume (if on-hook), and the contrast of the LCD. 3

7960 Description Function toggles • Toggles the headset, mute, and speaker functions on and off. Scroll key • Enables you to move among different soft key options displayed on the LCD screen. Dialing pad • Press the dial pad buttons to dial a phone number. Dial pad buttons work exactly like those on your existing telephone. Handset • Lift the handset and press the dial pad numbers to place a call, review voice mail messages, answer a call, and so forth. 4

TNS Design: Lines and Speed Dials • The Cisco IP Phone 7960 can be configured with multiple combinations of directory numbers and speed dials. • Standard phone template for TNS deployment (most phones) – 1 Primary Directory number – 5 Speed Dial (user configured) • Template 2 option – 1 Primary directory number – 1 Secondary directory number – 4 Speed Dial (user configured) 5

TNS Design: Lines and Speed Dials • Template 3 Option – 3 (or 4 or 5 or 6) Appearances of the same Primary directory number – 3 (or 2 or 1 or none) Speed Dial (user configured) – This arrangement used for primary answering points with call forward busy from line 1 to 2, line 2 to 3, and line 3 to another endpoint. 6

Cisco IP Phone 7960 Soft Keys Soft Key Options: Redial New Call Forward All Hold End Call Resume Answer Meet-Me Conference Pick-up Group Pick-up Transfer Park Conference (Ad-hoc) 7

Cisco IP Phone 7960 Options Cisco IP Phone 7960 features include: • 24 user-adjustable ring tones • A hearing-aid-compatible handset (meets American Disabilities Act [ADA] requirements) • G. 711 and G. 729 a audio compression • H. 323 and Microsoft Net. Meeting compatibility • An IP address assignment—DHCP client or statically configured • Comfort noise generation and voice activity detection (VAD) programming on a system basis • EIA/TIA RS-232 port for future add-on options such as line expansion, security access, and more. The phone also includes the following settings: • Display contrast • Ring type • Network configuration and network status • Call status 8

Cisco IP Phone 7960 Options Cisco IP Phone 7914 Add-on Module: • 14 additional line buttons or speed dial buttons may be configured via a model 7914 add-on module. • Up to two (2) 14 -button add-on modules may be used in conjunction with the model 7960 Cisco IP phone. 9