Cisco Certified Network Academy CCNA Curricula Webinar CCNA

Session Objective § Provide the new CCNA overview & supporting materials to our local academies for a high level understanding of the exciting new curricula § Assure all current CCNA academies have a plan in place to convert before the 2008 -09 school year, if not sooner – in order to best serve our students § Review end of life dates for CCNA 3. x § Share available resources § Answer your questions CCNA rev 6 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 2

Where are we today? New CCNA Curricula and Certification Timeline Released on June 25 General Availability New CCNA Curricula Announcements Nov 2006 Apr 2007 CCNA Discovery – 2 courses CCNA Exploration – 2 courses (English Versions) May 2007 June 2007 July 2007 New CCNA & New CCENT Certification Announced at National Education Curriculum Conference General Availability CCNA Discovery – final 2 courses CCNA Exploration – final 2 courses (English Versions) Aug 2007 Sept 2007 Dec 2007 New Certification Exams Aug 15 Publicly Announce d June 25 CCNA rev 6 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 3

Where Are We Today in the U. S. and Canada? There are more students enrolled in 4. 0 than 3. 1! § Goal: 100% conversion of targeted academies to CCNA Discovery or Exploration (4. 0) by Oct 2008 # Targeted Target Academies Converted (CCNA) to Date (4. 0) Non- % Targeted Acads Converted (New or (4. 0) Rejuvenated) Students Enrolled Acads Offering CCNA 1895 840 44. 3% 79 20, 586 (4. 0) 16, 871 (3. 1) 919 (4. 0) 901 (3. 1) IT Ess: PC 769 511 66. 4% 182 18, 057 (4. 0) 2033 (3. 1) 693 (4. 0) 101 (3. 1) Jan. 2, 2007 Source: rpt 2881 § Target academy: Any academy that has offered a CCNA-1 3. x class in English since Aug 1, 2006 § Non-targeted academy: Any academy that has offered a new CCNA Discovery or CCNA Exploration course 1, 4. x class that has not offered CCNA prior to Aug. 2006 (either a new academy or nonparticipating that has become active again) § Conversion: Any academy that has offered a CCNA class within the past 12 months beginning Aug 1, 2006, opened a CCNA Discovery or Exploration course and has five or more students enrolled CCNA rev 6 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 4

CCNA v 3. 1 End-of-Life Milestones and Dates English Version Milestone End of offering Definition Date Last date to create new instructor classes: courses 1 -4 Jan 31, 08 End of offering Last date to create new student classes Mar 31, 08 End of support Last date to receive help desk support for course maintenance July 31, 08 Course 1 End of availability Last date to access content on Academy Connection July 31, 08 Courses 2– 4 End of offering Last date to create new student classes Jan 31, 09 End of support Last date to receive Help Desk support for curriculum maintenance July 31, 09 End of availability Last date to access content and receive curriculum operational support on Academy Connection July 31, 09 Certification Exams Certification exams retired CCNA rev 6 Last date for students to take INTRO (640 -821), ICND (640 -811), and CCNA (640 -801) exams © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public July 31, 09 5

Why Plan to Convert to CCNA 4. 0? Advantages of the New CCNA Curricula CCNA 4. 0 CCNA rev 6 Improved accuracy and flow of information with less redundancy Optimal balance of theory, practice and application Aligns to the new CCNA Certification Exam E-Doing: embedded simulation tools, providing exploration and experimentation Alignment of learning objectives with job skills Increased use of rich media for ongoing interactivity through the learning process Benefit students by teaching the latest technology and skills © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 6

Current CCNA Curriculum Instructor and Student Feedback Improve Student Experience • Promote engagement; align with student interests and capabilities • Optimize balance of theory, practice, and application Improve Quality • Improve accuracy and flow of course content • Make curricula more efficient to localize • Ensure content is relevant and up-to-date • Facilitate curriculum delivery and class administration • Address advanced technologies • Accommodate different skill levels CCNA rev 6 © 2007 Cisco Systems, Inc. All rights reserved. Increase Flexibility Cisco Public • Provide high and low bandwidth delivery capabilities 7

CCNA 4. 0 Small Market Trials Overall Course Satisfaction § Structured process: approach, feedback, reporting, and exit criteria § Overall course satisfaction Five-point scale: 1 (very dissatisfied) to 5 (very satisfied) CCNA Courses 1 and 2, May 2007 CCNA Courses 3 and 4, Nov 2007 7 global trials, 73 instructors from 9 countries 8 global trials, ~80 instructors from 9 countries § Discovery 1 overall rating § Discovery 2 overall rating 4. 00* 4. 72 § Discovery 3: overall rating 4. 80 § Discovery 4: overall rating 4. 20 § Exploration 1 overall rating 4. 92 § Exploration 3: overall rating 4. 56 § Exploration 2 overall rating 4. 47 § Exploration 4: overall rating 4. 44 *small sample size CCNA rev 6 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 8

Two New CCNA Curricula Both Prepare Students for CCNA Certification and Professional Careers CCNA Discovery CCNA rev 6 CCNA Exploration • Independent curriculum or integrate into broader course of study • Integrated technology curriculum or continuing education program • Students with basic PC usage skills • Students with advanced problem solving and analytical skills © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 9

Feature Comparison CCNA v 3. 1 CCNA Discovery CCNA Exploration Expected Student Capabilities Basic PC usage skills Advanced problem-solving and analytical skills typically associated with students in engineering, math, or science degree programs Content Four courses – structured by protocols and technology Four courses – structured by practical network environments Four courses – structured by protocols and technologies within various topologies Required minimum of six months to complete all four courses Required minimum of four weeks to Required minimum of four weeks • Required minimum of four weeks complete each course and to complete each course and minimum of four months to minimum of three months to complete all four courses • Courses structured to increase flexibility and efficiency in course sequence Business Rules PLUS: • E-doing • Introduction to advanced technologies • Helps prepare students for entry -level IT careers by teaching applied skills early in the curriculum ~70 hours per course Time to Learn CCNA rev 6 © 2007 Cisco Systems, Inc. All rights reserved. PLUS: • E-doing • Introduction to advanced technologies • Extra theory and more challenging labs Cisco Public 10

CCNA Discovery § Networking based on application § Introduction to career exploration an soft skills § Skills for entry-level professions: Network installer Network technician Help desk technician Basic network design CCNA Exploration Basics of Routing and Switching Core Skills for CCNA Certification § Networking based on technology § Deep into protocols and theory (LAN, WAN) § Skills for wide range of networking professions: Network technician Network administrator Network engineer Key Factors in Obtaining Jobs: Education, Experience, and Certification CCNA rev 6 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 11

CCNA Exploration: Flexibility in Course Sequence Network Fundamentals Routing Protocols and Concepts LAN Switching and Wireless Routing Protocols and Concepts Accessing the WAN Network Fundamentals Routing Protocols and Concepts LAN Switching and Wireless Accessing the WAN CCNA rev 6 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 12

New CCNA Curricula How Do I Choose? • What are your students’ academic capabilities? • What are your students’ goals? • How will your institution integrate the new CCNA curriculum? • Which curriculum best aligns with your teaching methodology and your students' interests? • Is the existing CCNA v 3. 1 curriculum very difficult for your students in terms of theoretical topics? CCNA rev 6 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 13

Paths to CCNA Certification CCNA Discovery CCNA Exploration CCNA Discovery Networking for Home and Small Businesses Networking Fundamentals Networking for Home and Small Businesses Working at a Small-to. Medium Business or ISP CCENT Certification (optional) Introducing Routing and Switching in the Enterprise Designing and Supporting Computer Networks Routing Protocols and Concepts Working at a Small-to. Medium Business or ISP CCENT Certification (optional) CCNA Exploration LAN Switching and Wireless Accessing the WAN Routing Protocols and Concepts LAN Switching and Wireless Accessing the WAN CCNA Certification CCNA rev 6 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 14

Let’s take a closer look. . . CCNA Discovery Demo CCNA rev 6 ©

Resources CCNA rev 6 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

CLI and Academy Connection Instructor Page CCNA rev 6 © 2007 Cisco Systems, Inc.

Instructor Materials from Cisco Learning Institute § Interactive Course Guides (ICG) Provide instructional support consistent with learning by doing approach Contain ideas for activities, discussions, and reflection Also key ideas, critical concepts, teaching goals, case studies, and tools § Instructor Reference Guides (IRG) formerly ‘Delta Documents’ Provide comparison of new and existing curricula Primarily for existing instructors to determine overlap § Power. Point Presentations Building blocks for instructors, who can alter the presentations to fit their needs. Include chapter objectives and section-level objectives with graphics and summaries CCNA rev 6 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 18

Instructor Tools On Academy Connection CCNA rev 6 © 2007 Cisco Systems, Inc. All

Tools Available to You on Academy Connection Currently Available § Detailed equipment list § Job framework information § Curriculum Selection Guidelines § Presentations § Product demos § New CCNA Video § Datasheets § Scope and Sequence documents § FAQs § New CCNA servers page § At-A-Glance CCNA rev 6 © 2007 Cisco Systems, Inc. All rights reserved. § New Packet Tracer page Cisco Public 20

Instructor Training CCNA Discovery CCNA Exploration § Not required but strongly recommended Current Instructor § Encouraged to read the new CCNA curricula, Interactive Course Guide (ICG), Instructor Reference Guide (IRG), and slide presentations (min. 8 -10 hours per course) New Instructor CCNA rev 6 (min. 4 -8 hours per course) § In person training required § Approximately 40 classroom hours per course; similar to current CCNA v 3. 1 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 21

Cisco Press Text Books § PDF versions of the first few chapters are available online now § Check www. ciscopress. com or sign up for the newsletter for the latest info Book Target Availability Networking for Home or Small Business Learning Guide Available Now Working at a Small-to. Medium Business or ISP Learning Guide Mar 2008 Discovery Introduction to Routing and Switching in the Enterprise Designing and Supporting Computer Networks CCNA rev 6 Learning Guide © 2007 Cisco Systems, Inc. All rights reserved. April 2008 Cisco Public Exploration Network Fundamentals Routing Protocols and Concepts LAN Switching and Wireless Accessing the WAN Book Target Availability Companion Guide Available Now Lab & Study Guide Available Now Companion Guide April 2008 Lab & Study Guide April 2008 22

Supporting Material CCNA rev 6 © 2007 Cisco Systems, Inc. All rights reserved. Cisco

Operational Requirements § Equipment: Overall, there has been a reduction in equipment requirements. CCNA curricula requirements now include a Linksys wireless router - details on the course catalog § Guides Available: 1) Computer requirements 2) Legacy Equipment & Software Guides: Image & Hardware Support Assistance with Legacy Equipment and Software (see ‘Classroom Set Ip’ tab under Tools) CCNA rev 6 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 24

CCNA Discovery and Eagle Server Support CCNA Discovery & Eagle Server – provides network services in your classroom lab without going on to your schools intranet (e. g. FTP, email, streaming video, Web hosting, instant messaging & more). Can be implemented either through a bootable CD or installed as a permanent server. New CCNA Servers page Linked from the Tools & also off the Course Catalog area on Academy Connection includes: §Instructions §FAQs Additional Server resources §Server Interactive Course Guide (ICG) available from CLI §Forums & Chat: Discovery & Eagle Network Services Servers CCNA rev 6 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 25

Continuous Quality: Maintenance & Bug Reporting § Extensive, robust quality processes updated & in place Cisco New Product Introduction methodology § Reported bugs are continuously monitored and fixed Planned maintenance releases – (e. g. Dec. 10) For more information , check out the recent headlines on Academy Connection http: //www. cisco. com/web/learning/netacad/downloads/pdf/Curriculum. Release. Bug. Reporting-06 NOV 07 final. pdf § Assessments continuously refreshed as required Policy is to correct and refresh as soon as possible Three CCNA assessment updates released since launch Processes will continue to evolve and improve § Check for known issues and report bugs in curricula and assessments using Help link on Academy Connection CCNA rev 6 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 26

Service Offerings for Networking Academies NEW: Networking Academy Maintenance service offering pilot at no cost § During the initial US/Canada pilot, Cisco will donate the cost of this service to all participating academies § Deadline to register to participate in the pilot has been extended to Feb 29, 2008 § Features Provides centralized contract management Administers instructor CCO access Support desk provides level one technical support Support desk arbitrates TAC cases Provides approved software Reports & monitors usage to validate appropriate access How To: Have your legal main contact open a ticket with the Support Desk. Details posted here: http: //www. cisco. com/web/learni ng/netacad/landing/NA_Mainten ance_Pilot. html § Does not provide hardware replacement Existing: purchase SMARTnet (or equivalent) with discounts § Currently in place, no changes § If you require hardware replacement, SMARTnet is still available CCNA rev 6 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 27

We Thank You… for All You Do! CCNA rev 6 © 2007 Cisco Systems,

To Learn More! Academy Conference 2008 June 30 – July 2 Saratoga Springs, NY The Saratoga July 7 – July 9 Portland, OR Red Lion on the River July 28 – July 30 Little Rock, AR The Peabody Registration - $275 (opens online in April) For more information – www. cisco. com/go/academyconference CCNA rev 6 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 29

What Can You Expect? § Sessions to increase technical and program knowledge for Cisco Networking Academy instructors and administrators. § Opportunities for dialogue among educators, Cisco program staff and academy personnel about IT trends and career paths related to IT education. § Sharing strategies and best practices for leveraging the new CCNA Discovery and Exploration curricula, IT Essentials: PC Hardware and Software, and CCNP curriculum. § Creating connections among Academy instructors and administrators, the academy team, academy partners and IT professionals. CCNA rev 6 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 30

Thanks for your Participation § To best serve our students, our goal is to assure all current CCNA academies have a plan in place to convert to CCNA 4. 0 before the 2008 -09 school year, if not sooner. . . § If you need more information beyond this Webinar, please check Academy Connection or contact your Regional Academy CCNA rev 6 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 31

Q and A CCNA rev 6 © 2007 Cisco Systems, Inc. All rights reserved.

CCNA Webinar Schedule § Tuesday, January 15 11 a. m. Eastern § Wednesday, January 16 4 p. m. Eastern § Wednesday, February 6 TBD § March – May CCNA rev 6 © 2007 Cisco Systems, Inc. All rights reserved. TBD Cisco Public 33

CCNA rev 6 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 34

Aligning Certifications to Jobs Certification Skills Certified Job Roles Cisco Certified Entry Network Technician (CCENT) • Install, operate, and troubleshoot small routed and switched networks • Basic optimization of network • Connect to other networks (LANs and WANs) • Install a small wireless network • Identify security threats and basic mitigation methods • Setup, install and maintain PCs, servers, racks and cabling • Train users • Support senior technicians • Staff a help desk, retrieve calls, and isolate problems • Use monitoring tools to verify network operations • Entry Level Help Desk Technician • Entry Level Technical Support • IT Systems Coordinator • Entry Level Operating Center Technician • Entry Level IT Technician/ Specialist CCNA • Install, operate and troubleshoot medium sized routed and switched networks • Implement and troubleshoot various protocols to manage addressing, perform load balancing and authentication • Establish and troubleshoot connection to service provider over WAN • Assist in design, installation, configuration and maintenance of medium sized routed and switched networks • Isolate network problems • Support users via helpdesk for hardware, software and network • Use monitoring tools to ensure network operations • Help Desk Support Specialist • Network Technician • Network Specialist • Network Administrator • Technical Support Specialist • Network Engineering Technician CCNA rev 6 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Job Titles 35