CIGNEX Datamatics RPA Capabilities CIGNEX Datamatics Confidential www
CIGNEX Datamatics - RPA Capabilities CIGNEX Datamatics Confidential www. cignex. com
Founded – 2000 | Locations – USA : UK : Singapore : India 2 Strategic Investments 100+ 13+ Clients with Billion USD Revenue Global Offices 700+ $150 M Deployments 16 Countries 600+ 5000+ Open Source Consultants Community Contribution 16 Open Source Books Authored Subsidiary of Datamatics Group 2 Group Revenue CIGNEX Datamatics Confidential Global Offices Delivery Centers Michigan, USA Ahmedabad, India Santa Clara, USA NCR, India United Kingdom Bengaluru, India Singapore www. cignex. com
CIGNEX Technology Offerings Portals & Collaboration Liferay, Drupal, UI/UX , Angular, React. JS, Magento Cloud & Infrastructure ERP, ECM & Integration Salesforce, Medallia, Service. Now, Workday, Dev. Ops, Puppet, Chef, Docker, Icinga, Nagios, Jenkins, Ansible, Maven, Ant, Gradle, Hudson, New Relic SAP, Oracle, Alfresco, RM, Ephesoft, Nuxeo, JBPM, Activiti, Kaleo, Drools, Mulesoft, Forgerock Big Data & Analytics Automation, AI/ML RPA, Chat. Bots, Work. Bots, Apache Tika, Caffe, Tensorflow, Stanford NLP, Mallet, DL 4 J, Decision Tree Io. T, Mongo. DB, Hadoop, HDFS Cloudera, Zookeeper, Mahout, Storm, Spark, Splunk, Teradata, Talend, Pentaho, Tableau, Jaspersoft, Kafka Enterprise Search QA & Mobility Junit, Selenium, Dartanium, Loadrunner, Phonegap, Outsystems, Native apps 3 CIGNEX Datamatics Confidential www. cignex. com
RPA Practice @ CIGNEX 4 CIGNEX Datamatics Confidential www. cignex. com
CIGNEX RPA Services CONSULTING AUTOMATION DESIGN PROCESS IDENTIFICATION AND ANALYSIS MAPPING MANUAL PROCESSES TO AUTOMATION PRODUCTIVITY AND FTE OPTIMIZATION CLASSIFYING INTERVENTIONS MODES OPTIMIZED PROCESSES AUTOMATION FRAMEWORK DESIGN AUTOMATION ROADMAP MULTI- ENVIRONMENT SET-UP RPA TOOL FITMENT ANALYSIS RPA COE CONSULTATION RPA Services IMPLEMENTATION AUTOMATION SUPPORT AUTOMATION Po. Cs BOTS MANAGEMENT 5 Bots Development, Testing and Deployment FAILURE AND RISK MANAGEMENT BOT & WORKFLOW ORCHESTRATIONS BOTS ENHANCEMENT AND SUPPORT AI/ML INTEGRATION IMPLEMENTED PROCESS KPI MONITORING ROLL-OUT PLANNING AND DR MANAGEMENT OPPORTUNITY DISCOVERY AND MANAGEMENT BUSINESS CONTINUITY & SCALING RPA TRAINING DELIVERY CIGNEX Datamatics Confidential www. cignex. com
Robotic Process Automation (RPA) Practice & Offerings RPA Practice • 30+ RPA Professionals/ Certified RPA Developers • CMMi Level 3 Processes, Guidelines and Templates • ISO 27001 (Information Security Management System) Compliance • Implementation Model – Onsite, Offshore & Hybrid • CIGNEX Datamatics- Official Partner of Ui. Path System Automation SFDC Automation CAD Automation SAP/ERP Automation Excel Automation Product Automation BPO Automation Call Center Automation Back Office Automation Support Process Automation • Desktop Automation • Web Automation • GUI Automation • • • ROI > 100% 6 CIGNEX Datamatics Confidential www. cignex. com Automation Consultancy • System Analysis • Process Identification for Automation • RPA Tool Selection • RPA Architecture and Strategy Design • RPA Roadmap • RPA Development, Implementation and Support
RPA Methodology STAGES 1 20102 12 3 4 Assessment Liferay + UI Tool Evaluation Engagements Architecture Design & Development Quality Validation & Reporting 6 5 Status Reporting & Best Practices RPA Training & Support DELIVERABLES 1 2 Process Definition Document Adoption Roadmap Document 4 5 6 Comparison Matrix RPA Scripts Test Plan Status Report User Guide Product Compliance Report RPA Architecture & Framework Validation Result KPIs Training Material Gap Summary Report Project Metrics Post. Implementation Support Execution Plan/Strategy 7 3 CIGNEX Datamatics Confidential Bots Scheduling Plan www. cignex. com
Products We Know Well Certified & Advanced Certified Fully Managed Pools BA, Architect, Developer, Analyst, QA 8 CIGNEX Datamatics Confidential www. cignex. com
RPA Work 9 CIGNEX Datamatics Confidential www. cignex. com
BFSI – 200+ Processes Automated Banking Processes Automated CERSAI Home Loan Salary Upload SR collation Bank Charges HR Process Reversal of Charges Bank Account Opening Remittance PROCESS Deal Booking ID Creation e-Wallet Freeze and Unfreeze Bulk upload Process Account Portability CRM Attachment Download Speed post Tracking Vendor Activation Resigned and Retired employees 15 G and 15 H Forms processing RTGS making PAN Updation RTGS SR printing Anti Money Laundering KYC Cheque return Deceased claim process GL code Rectificatio n Process 15 G Refund and TDSM Process Credit card Processing Debit card re-issuance Process Re. KYC Mobile No Updation in Bank Away ATM-non bank charge back Instant-kit account creation NEFT Maker Process Demand Draft and IPAY Printing PPF Account Opening form KRA Demat Updation Variable Deposit Closure Debit card skimming FCRM SR creation Dormancy Removal CDSL NSDL EEFCAccount opening Global Trade Services Trade finance amount reversal Letter of Credit Closure Bank Guarantee Closure Data Entry Process Bill of Entry Updation Nondiscrepant document Swift Process Bill Updation Swift Validation Internal Payment Process XLC Advising Process Email Updating Corporate Banking FD Creation Online Tax Payment Retail Assets Retail Liabilities 10 CIGNEX Datamatics Confidential www. cignex. com
Reconciliation Process Automation Global Company specializing in HR Benefits Consulting and Outsourcing A leading global professional services firm providing a broad range of risk, retirement and health solutions. Business Need: Key Features: End to End automation of a reconciliation process including : q q q q Downloading of statements from multiple sources. Maintaining audit trail for all inputs used in reconciliation. Reconciliation at a Plan level on daily basis. Flag discrepancies. Ability to make manual intervention , if required. Auto generation of Reconciliation statement for client delivery q q Benefits • • 11 Cost Saving through reduction of manual effort , Improved accuracy Reduce exposure and Risk - Moving from Monthly to Daily reconciliation and complete audit trailing. CIGNEX Datamatics Confidential www. cignex. com Technology stack : Uipath , . NET, Informatica & SQL server Information consolidation: Daily Download of 300 plus files from various sources. Configuration management : Ability to on-board new Trust , clients and accounts. Maintaining Point in time snapshots for trace backs. User Worklist: For exception management & work distribution. Reports : Control and Monitoring reports for reconciliation process status.
RPA Consulting Engagement Malaysian Division of World’s Leading Logistics Company Global brand with presence in over 220 countries and territories across the globe with a workforce exceeding 350, 000 employees Business Need Consulting Highlights: • Understanding the Organization’s automation objectives & Goals • Review of RPA Architecture and Recommendations • Consultation on aspects like High Availability, Scalability, Monitoring, Application Management, Support & Deployment Process, Backup, Capacity Management, Testing, Version Control, Standards, etc. Conduct high-end consulting on RPA architecture and recommend best practices by Freepik Photo by. Designed frank mckenna on Unsplash Benefits • 12 Helped customer in implementing “RPA As-a-Service” for internal organizational functions through central platform. CIGNEX Datamatics Confidential www. cignex. com
RPA Assessment and Implementation Global Financial Services Provider US and India based leader in delivering innovative IPs and services with over 2000 employees across the globe Business Need Solution Highlights: • Process Time duration study and automation benefits analysis. • Submitted Discovery report along with sample Proof of Concept (POC) for one of the key process in scope. • 100+ audit rulesets automation in progress using Ui. Path • Automation Solution involved Desktop and Web app automation, Excel automation, PDF automation and Citrix automation Study of Home Mortgage Audit processes. Analyze processes by interviewing stakeholders and compliance, communication and reporting requirements. Automation of audit checklists with 100+ rulesets. Designed by Freepik Benefits • • 13 Improved operational efficiency by 70% Improved SLA adherence and ROI by 80% CIGNEX Datamatics Confidential www. cignex. com
RPA Tool/Product-Vendor Selection & Global Strategy “Robotic Process Automation Tools/Product-Vendor Evaluation and Fitment Analysis” – Research Paper • Helped Client in making strategic decisions in terms of selection of RPA Tools/Vendors for automation implementation Worldwide (across 80+ countries) • 58 -Page Report covers objective evaluation of 4 world’s leading RPA tools/vendors on 40+ important parameters and Fitment Analysis as per Client Requirements. • First-ever extensive research done covering all 4 leading RPA tools (as identified in Gartner Guide) • Exclusive presentation by Client automation team to their Global CXOs. 14 CIGNEX Datamatics Confidential www. cignex. com
RPA Production Support for leading E-commerce from India RPA Bot Monitoring and Support • Process in Scope : Financial & Accounting processes • Providing required operational and functional support for the bots in Production environment. • Development and implementation of modifications required to resolve operational or functional defects, or other bugs. • Development and implementation of functional enhancements and changes. • Providing user support in terms of feasibility study of enhancements, support for on-going automated processes and resolving user queries on implementation. • Maintenance and configuration of the RPA implementation and associated relevant components Ui. Path Studio, Bots, Ui. Path Orchestrator, Elastic Search and DB]. • Maintenance of appropriate technical and user documentation for applications supported or developed 15 CIGNEX Datamatics Confidential www. cignex. com [i. e.
RPA Implementation for leading Health Service Provider RPA Pilot & Production Rollout • Process in scope : Healthcare Payment Process (Patient payment through Hospitals networks) • Assessment of AS IS process and preparation of “TO BE” process definition • Ui. Path based RPA solution • Pilot Process automation for identified hospital network • Automation script development and implementation based on process definition • Pilot Process rollout and UAT • Global Implementation and rollout across multiple hospital networks • Customer Benefits o 1000+ Records processed in a Day o Processing time reduced to 2 minutes from 8 minutes (Before RPA) per transaction o 100% accuracy achieved 16 CIGNEX Datamatics Confidential www. cignex. com
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