CIGNEX Datamatics Offerings for Allergan CIGNEX Datamatics Confidential

CIGNEX Datamatics Offerings for Allergan CIGNEX Datamatics Confidential www. cignex. com

Founded – 2000 | Locations – USA : UK : Singapore : India 2 Strategic Investments 100+ 13+ Clients with Billion USD Revenue Global Offices 700+ $150 M Deployments 16 Countries 600+ Group Revenue 5000+ Open Source Consultants Community Contribution 16 Open Source Books Authored 2 CIGNEX Datamatics Confidential www. cignex. com Subsidiary of Datamatics Group

Global Locations CIGNEX Datamatics – Michigan CIGNEX Datamatics – Noida CIGNEX Datamatics – Santa Clara CIGNEX Datamatics – Bangalore CIGNEX Datamatics – United Kingdom 3 CIGNEX Datamatics Confidential CIGNEX Datamatics – Ahmedabad www. cignex. com CIGNEX Datamatics – Mumbai

CIGNEX Technology Offerings Portals & Collaboration Liferay, Drupal, UI/UX , Angular, React. JS Cloud & Infrastructure ERP, ECM & Integration Alfresco, RM, Ephesoft, Nuxeo, JBPM, Activiti, Kaleo, Drools, Mulesoft, Forgerock, , SAP, Oracle Salesforce, Medallia, Service. Now, Workday, Dev. Ops, Puppet, Chef, Docker, Icinga, Nagios, Jenkins, Ansible, Maven, Ant, Gradle, Hudson, New Relic Big Data & Analytics Automation, AI/ML Ui. Path, Blue. Prism, Automation. Anywhere, Work. Fusion, AWS Sagemaker, Apache Tika, Caffe, Tensorflow, Stanford NLP, Mallet, DL 4 J, Decision Tree Mongo. DB, Hadoop, HDFS, Mahout, Talend, Pentaho, Tableau, Jaspersoft, Kafka Elasticsearch QA & Mobility Junit, Selenium, Dartanium, Loadrunner, Phonegap, Outsystems, Native apps 4 CIGNEX Datamatics Confidential www. cignex. com

Technology Partnerships Delivering Solutions for Next-Gen Enterprises 5 CIGNEX Datamatics Confidential www. cignex. com

Microsoft Services 6 CIGNEX Datamatics Confidential www. cignex. com

Microsoft & CRM Practice @ Datamatics • Microsoft Gold Partners • Dedicated Microsoft center-of-excellence • Microsoft certified CRM Professionals and developers in the team • Microsoft engagement for validating the technical architecture for complex and large For more than 10 years deployments • Adherence to the best practices published by Microsoft for all our implementations • Deep expertise in applications development over multiple channels, e. g. Branding, Responsive web, mobile, PDA & smart devices. • Complex Dashboards, Views, Workflows, and customization on Dynamics CRM 1000+ Microsoft Projects Executed CIGNEX Datamatics Confidential 50+ CRM Projects Executed www. cignex. com 7 100+ Microsoft Certified Professional e. Migrator Migration Tool Datamatics IP accelerate & automate the migration of content from other applications to Dynamics CRM and Share. Point 250+ Enterprise Integrations

Our Experiences 8 CIGNEX Datamatics Confidential www. cignex. com

For Face-2 -Face Meeting Only Healthcare and Lifescience Clients Intranet Calendar Application Curricular Mgmt. System Publishing Site Learning Management 9 CIGNEX Datamatics Confidential Extranet Portal Insurance Portal Doc. Mgmt. & Workflow Content Mgmt. System Crowdsourcing Portal Po. C www. cignex. com Content Mgmt. System Contract Mgmt. Po. C Online Community Portal Collaboration Portal Doc. Mgmt. & Workflow Extranet Portal Web Content Management

Leading Pharmaceutical Company 10 Years of engagement Technology Engagements – Liferay, Sitecore, Azure , Veeva, Sharepoint, Service. Now, UI, Java Multiple Platforms Developed – Intranet, e. Marketing Websites, Corporate Website Eliminated external dependencies for service modifications and creations 100, 000 person hours >100 projects >55 resources & Dedicated onsite team 201020111212 2010 Intranet & Product Websites 10 2013 Intranet Liferay Phase + UI 2, Corp Engagements Website Mobility, Upgrades, SAP Integration, CIGNEX Datamatics Confidential 2014 Documentum Integration, Liferay and Documentum Support 2015 -16 Brand Websites, Trainings, HR Integration, Documentum Upgrade, Service. Now www. cignex. com 2017 Liferay DXP e. Marketing sites & Intranet Veeva Vault Angular based offline Websites Office 365 & Sharepoint 2018 Veeva, Salesforce Consolidation & Cloud Migration to Azure Sitecore & Sharepoint, Mobile Applications -i. OS & Windows Apps Maintenance

External Facing brand websites 20+ Brand Websites and Intranet for Click To Add Title Global Pharmaceutical Company Advanced Enterprise Search 11 CIGNEX Datamatics Confidential Improved User Experience Integrated Analytics, SAP www. cignex. com Remote Publishing

External Facing websites Consolidation in Azure Cloud. . http: //benicar. com/ https: //welcholhcp. com/ https: //welchol. com/ https: //savaysahcp. com/ https: //savaysa. com/ Https: //injectaferhcp. com http: //dsi. com http: //www. lixiana. com/ & global sites 12 CIGNEX Datamatics Confidential www. cignex. com

Technology Landscape at Daiichi Sankyo Portals & Collaborations Automation Customer Service Management CISCO Service Catalog Enterprise Content Management & 13 CIGNEX Datamatics Confidential Analytics www. cignex. com Enterprise Mobility

CIGNEX Datamatics Propositions / Practices 14 CIGNEX Datamatics Confidential www. cignex. com

CIGNEX Proposition : RPA Services RPA CONSULTING AUTOMATION DESIGN PROCESS IDENTIFICATION AND ANALYSIS MAPPING MANUAL PROCESSES TO AUTOMATION PRODUCTIVITY AND FTE OPTIMIZATION CLASSIFYING INTERVENTIONS MODES OPTIMIZED PROCESSES AUTOMATION FRAMEWORK DESIGN AUTOMATION ROADMAP MULTI- ENVIRONMENT SET-UP RPA TOOL FITMENT ANALYSIS RPA COE CONSULTATION RPA Services IMPLEMENTATION AUTOMATION SUPPORT AUTOMATION Po. Cs BOTS MANAGEMENT 15 Bots Development, Testing and Deployment FAILURE AND RISK MANAGEMENT BOT &WORKFLOW ORCHESTRATIONS BOTS ENHANCEMENT AND SUPPORT AI/ML INTEGRATION IMPLEMENTED PROCESS KPI MONITORING ROLL-OUT PLANNING AND DR MANAGEMENT OPPORTUNITY DISCOVERY AND MANAGEMENT BUSINESS CONTINUITY &SCALING RPA TRAINING DELIVERY CIGNEX Datamatics Confidential www. cignex. com

CIGNEX Proposition : RPA Services RPA CIGNEX RPA Engagements ⧁ ⧁ ⧁ ⧁ ⧁ 16 CIGNEX Datamatics- Official Partner of Ui. Path Certified RPA Developers Intellectual Property in RPA ( IP) AI/ML + RPA Architects RPA Co. E set-up expertise Multiple POCs/Pilots Executed Tool Assessment Services CMMi Level 3 Processes, Guidelines and Templates ISO 27001 (Information Security Management System) Compliance CIGNEX Datamatics Confidential Client Process Alight Test Plan automation for CRM $ 4 Billion specialist in software and services for communications, media and financial services 1. 2. 3. RPA Tool Assessment Report POC design RPA Consulting Tool Ui. Path, Automation Anywhere Global specialist in energy management and automation with operations in more than 100 countries, PLM & CAD process automation – engineering drawing template management process Ui. Path India’s Largest Ecommerce Operator RPA Support for Financial Processes Monitoring, Maintenance and Enhancements Ui. Path Malaysia based the World’s largest Logistics Operator RPA Architecture Consultation Establish RPA-As-A-Service/COE Ui. Path US based Insurance player with patient experience analytics expertise RPA Implementation for candidate process Ui. Path www. cignex. com

CIGNEX Proposition : Portal Development Applications • • • 17 Aspects Intranet Content Management Platform B 2 B Marketplace Employee Engagement Platform Digital Marketing Platform Customer Online Support Portal Collaborative Research Portal Knowledge Management Portal Idea Management Portal Healthcare & Insurance Portal Liferay Sitecore & Drupal 360 + 60% Reduction in TCO CIGNEX Datamatics Confidential Integrations • Sentiment Analysis Portal • Sales Quote & Collaborations • Supplier Collaboration • Learning & Document Management • Human Resource Management • Business intelligence • Self-contained • Microsites 2 million + Users • • • • 300+ Document Types Deployments Verticals SAP ERP Mule ESB Adobe Flex Alfresco Ephesoft Google Analytics IBM Congos Moodle Magento Oracle DB MSSQL DB Jenkins CI 20 sites – 200 K pages www. cignex. com 1000+ Concurrency 5, 000 web pages for 7 regions Migration of > 40 GB data

Sitecore - Underlying Architecture 18 CIGNEX Datamatics Confidential www. cignex. com

Stewardship Services for Global Digital Experience Platform using Sitecore Industry Healthcare & Life Sciences Business Requirement Current platform having separate instance for two areas - Oncology and Thrombosis therapeutic are hosted on Azure Cloud Support services for global digital experience platform , current & upcoming web sites enhancements, content changes and host new campaigns Scope of Services 19 Platform Governance Maintenance User Management Source Code Management Monthly Meetings & Status Updates Subscription Visit Support Architectural/Design Advisory Support Sitecore Installation & Maintenance Barracuda Maintenance Platform Enhancements & Performance Needs, DNS Changes, Network Changes Website Response Monitoring CIGNEX Datamatics Confidential www. cignex. com Support Activities Design/Architecture changes Regional Demand Support Deployments Knowledge Transition Project 1

Stewardship Services for Global Digital Experience Platform using Sitecore (Cont. ) Support Coverage Severity High • Description • Medium Full or substantial part of the website is not available Compliance issue with content • • Some part of the website is not available Critical functionality is returning error Low • • Non-critical page of the website is not reachable Non-critical defect is found SLA Targets Acknowledge Within 3 Hrs. Within 6 Hrs. Within 1 business day Updates Every 5 Hrs. Every 8 Hrs. Every 2 business days Coverage 24 x 7: Support coverage, Response times are during regular business hours excluding holidays Deliverables • • Monthly status update Weekly/Biweekly status meetings & continuous updates Revised Policy documents Technical documentation updates based on current deployment architecture Team • Technical Lead/Architect, Sitecore Developer, Service Delivery Manager, Azure Infra Consultant & Quality Analyst Duration • 1 Year 20 CIGNEX Datamatics Confidential www. cignex. com Project 1

Sitecore Platform Web Content Management Support Project 2 Industry Healthcare & Life Sciences Business Requirement Support services for Sitecore platform WCM support Scope of Services Coverage for 7 AM to 6 PM ET Platform Support Maintenance User Management Current sites enhancements Support for content updates Source code management Analytics - Sitecore Subscription Sitecore installation & Maintenance Website response monitoring Monitoring & Reporting on Registration data and site analytics Team Sitecore Developer Duration 8 Months 21 CIGNEX Datamatics Confidential www. cignex. com Deployments on different environments Perform smoke test after deployments

CIGNEX Out. Systems Practice Out. Systems PRACTICE 20 + Out. Systems Professionals 3 Certified Professionals Outsystems PS Services 5 Enterprise Implementations Fixed Price Projects and Professional Services AMS Support Projects Joint Marketing exercises & Bids 22 CIGNEX Datamatics Confidential www. cignex. com

Out. Systems (Low code platform) • • • 23 Rapid Development (Code Generators, Deployment Services, Audit Services) Drag and Drop widgets Reusable components (Forge Marketplace) Supports both Mobile Apps & Websites Automated Dev. Ops and Deployments CIGNEX Datamatics Confidential www. cignex. com

Out. Systems Continued. . #1 Low-code Platform Underlaying Architecture 24 CIGNEX Datamatics Confidential www. cignex. com

Proposed Architecture (Out. Systems) Customers External API Employees External Partners User Auth_API Content Catalogue_API User Groups Content Publishing Search Analytics & SEO Core Services External /Internal Facing websites & Mobile Applications Search_API Content Management (Metadata , Personalization, Download) Multiple File support Versioning & Tagging Integration Services User Directory 25 CIGNEX Datamatics Confidential www. cignex. com SSO Database

Case Study – Buildings Technology Software Leader ( US Based) Facility Management using Out. Systems Mobile App Native Mobile Technician App Increasing Efficiency & SLA of Field Technicians Real Time Status Updates Out. Systems 10 based – Java. Script, JAVA, Swift 2 -3000 Users – Android & i. OS Device Support 26 CIGNEX Datamatics Confidential www. cignex. com

Global Energy Management & Automation Specialist (Case Study) Quote To Cash Application Migration from Lotus Notes to Out. Systems Users - Sales, PM, Legal, Marketing, R&D 5 month implementation Ongoing Support Android & i. OS Device Support Increased Customer Engagement 27 CIGNEX Datamatics Confidential www. cignex. com

CIGNEX Proposition : Big Data Analytics Sales and Marketing Intelligence Platform: Our solution uses big data analytics and predictive modelling techniques to target the right customers, identify dissatisfied customers, uncover buying pattern and behaviors and address customer service issues faster by correlating and analyzing a variety of data Social Listening and Engagement Platform: Provides aggregated and micro-level analysis (positive, negative or neutral) of opinions and experiences expressed by millions of users online over the digital channels including social media channels, websites, application records, emails, forms, surveys, internal files, reports and more. Enterprise Search: Over the years, we have built numerous search engines for enterprises on their websites, intranets, e -commerce platforms, content management systems, databases and other enterprise applications using platforms including Elastic, Apache SOLR, Google, and No. SQL based technologies. Data Lakes: We have built Enterprise level Data Lakes using leading Data Management platforms such as Hadoop Ecosystem, Mongo. DB helping our customers get a 360 degree view of the business, Sales Intelligence Platforms and more Business/Operational Intelligence Platform: We leverage leading No. SQL & real time data processing technologies to develop operational intelligence platforms including Supply Chain Optimization, Data Driven Marketing Intelligence and Fraud Detection that would help enterprise save costs and improve efficiency 28 CIGNEX Datamatics Confidential www. cignex. com BDA

Big Data Integration and Analytics Reference Architecture Structured Data Sources, EDW Hybrid Batch & Real-time/Streaming Analytics Data Management Real-time Insights Sentiment Analysis CIGNEX Datamatics Analysis Engines Social Data Sources BDA (Blending , Association & Enrichment) Churn Analysis Actionable Alerts Personality Analysis* Review Site Data Sources Lead Qualification Reputation Analysis enrichment algorithms + Open Source API’s Sensor, Streaming Data Enterprise System Integration Data Lakes * Powered by IBM Watson 29 CIGNEX Datamatics Confidential www. cignex. com

CIGNEX Proposition : AI/ML Services ⧁ AI/ML Framework – In house practice of 20 consultants ⧁ Projects & POCs done : ⧁ Document Classification ⧁ Conversational AI ⧁ Predictive Analytics ⧁ On premise and On cloud deployments ⧁ Amazon Sagemaker expertise ⧁ Analytics skill set – Tableau, Pentaho, Visualization ( Angular and D 3) ⧁ Other Offerings - Stratified ⧁ AI Powered Customer Analytics tool ⧁ Comes with 80 + connectors ⧁ Multilingual Support for 20 + languages 30 CIGNEX Datamatics Confidential www. cignex. com AI/ML

Document Classification AI/ML Global Information Services and Publishing Company With over 15, 000 employees, active in across 150 countries offering expertise in Health, Tax and Accounting, Governance, Risk and Compliance Business Need: Their current classification process of 10 -K forms was manual, error prone and not scalable. With 10 M documents and 36 target categories they wanted an intelligent classification model. Parser Extraction of Corresponding XML Files Identification of Documents External Feature Set Classifier Calculate Accuracy (or Diff against existing classification) User Interface (For Manual Verification) Key Features: • Input: XML files / Output: Text files using Parser – Apache Tika + Custom • Evaluated DL 4 J, Naïve Baiyes and Tensor. Flow as Classifiers that run models and test set • Reviewer – results of classifier including audit logs, docs parsed and reviewing outliers • Custom Reviewer to capture results of classification iterations in terms of accuracy Results Additional ~1800 documents included in the POC in addition to the original ~2000 to validate the accuracy. Naïve Bayes provided the highest level of accuracy(~95%). Accuracy can be further enhanced by including external feature set Scalability can be achieved by using / building Big Data frameworks for distributed computing 31 CIGNEX Datamatics Confidential www. cignex. com

Use Case – Fraud Pattern Detection • Multiple accounts transferring money into a single account. • Accounts which have a low tenure of money stay. • Mapping of cross geography – multi currency transactions. • Sudden dormancy of high transaction accounts. • Sudden rise in activity of a dormant account. • Money being transferred to/from accounts that are on watch list • Rule based AI Engine to interpret specific patterns or impose rules for Fraud detection Real time fraud detection based on defined models 32 CIGNEX Datamatics Confidential www. cignex. com AI/ML

Intelligent Chat. Bots for Customer Service Management AI/ML Features First level case management Derive intelligence from cases Reduce CSR workload Integrate with CRM tools like Salesforce Provide Efficient SLAs Use multiple data sources for responses Use most updated Knowledge Provide personalized recommendations Redirect to CSM at critical junctures Microservices for integrations Increased revenue & productivity 33 CIGNEX Datamatics Confidential www. cignex. com

Client Experience Customer Solution BDA Type of Work Tools Features • • • Saa. S Platform 16 Step Acquisition to Insights data processing pipeline On demand Data processing of 7 TB+ of data volume Elastic scaling with AWS for data processing Targeted leads generation through profiling of 40 million+ businesses & 300 million contacts Salesify Customer Intelligence and Lead Generation Concept to Reality Platform Build Mongo. DB, Alteryx, Custom Java, Elastic Search, Angular. js, AWS Wolters Kluwers Document Classification through ML Proof of Concept D 4 LJ, Mallet, Apache Tika • Auto classification of 10 M+ documents to 36 categories Oceaneering Sales Intelligence Platform Concept to Reality Platform Build Hadoop Ecosystem, Spark, Tableau • Sales Intelligence – Track CRM lifecycle for better conversions American Big Data Event related Sentiment Analysis Concept to Reality Platform Build Mongo. DB, Liferay, Mule. Soft , Data. Sift, Alchemy API AON RISK Platform EDW/Business Intelligence DW/BI Implementation Talend, Hadoop Ecosystem, Oracle, IBM Cognos California Casualty Quote Portal End to End Project Build Liferay, Mongo. DB, IBM DB 2 BASF Big Data Search Platform Consulting & Implementation Mongo. DB, Neo 4 J 34 CIGNEX Datamatics Confidential www. cignex. com • Social Listening & Engagement Platform • Search, Sentiment Analysis, Finding Top Influencers • Domain Agnostic and Self Serve • Creation of a Data Warehouse • 360 degree view of the Customer • Leverage Mongo. DB as a cache with RDBMS(Oracle) • Improve quote creation time by 400% • Search through 80 M Patents. Increased 10 X in performance.

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