Child Helpline International Child helplines and telecoms Our

• Child Helpline International • Child helplines and telecoms • Our partnership with the GSMA • Quiz

• Child Helpline International

Child Helpline International

Our Vision A world where technology allows children to be heard, one by one, and through their voices shape the world and realise their rights.

From our home in Amsterdam, we consolidate data provided by the child helplines to identify worldwide trends and highlight gaps in systems that are meant to protect children.

We then use this information to drive policy change at national, regional and global levels.

Child Helpline International and the GSMA

Child Protection Systems

Child Protection Systems

Child Protection Systems

• Child helplines and telecoms

2004 -2014 126 million 277 million contacts 151 million unanswere d

Too many calls, too little capacity

High phone bills

Binding partnership agreements

Lack of resources

Make all calls to child helplines free of cost for both the children and child helplines Generate resources for child helplines

Free our Voices campaign For more information and a chronological overview of social media activities: #freeourvoices

• Our partnership with the GSMA

GSMA and Child Helpline International sign Mo. U

Child Helpline International and the GSMA work together. . . …to protect young people and safeguard their right to be heard. The GSMA and CHI have signed an agreement that establishes a roadmap for promoting child helplines across the globe, including measures to strengthen relationships between national mobile operators and their incountry helplines and foster collaboration on issues such as a safer Internet for children.

November 20, 2015

GSMA operator members who have pledged to support child helplines Airtel, Avea, Axiata, Bouygues, China Mobile, China Unicom, Deutsche Telekom, Digicel, KDDI, KT, Millicom, NTT DOCOMO, Nuevatel, Ooredoo, Orange, SK Telecom, STC, Telecom Italia, Telefónica, Telekom Austria, Telenor Group, Telia. Sonera, Telstra, Vimpel. Com, Vodafone and Zain.

GSMA and Child Helpline International – members meeting 22 May

Child Helpline International and the GSMA, example Latin America ¢ ¢ ¢ Mexico: Agreement with Alianza por la Seguridad en Internet (ASI) El Salvador: promotion of the Alerta Angel Desaparecido (missing children) programme of the Attorney General Brazil: support and SMS promotion of Safer. Net and Dial 100 Nicaragua: support and SMS promotion of the child helpline 133 from the Family, Adolescence and Childhood Ministry Costa Rica: promotion and free calls to the 1147 helpline from the Patronato de la Infancia. Expansion of the means of communications and growth of the child helpline

Quiz How many contacts to child helplines remained unanswered in the last 10 years? What is the name of our global campaign that calls for support so that every call from every child can be answered?