CHCS II Nurse Course Instructor Name Date Logistics

CHCS II Nurse Course Instructor Name Date

Logistics and Introductions q q q Logistics • Cell phones • Facility information Name Clinical Background

What is CHCS II? CHCS II is a computer-based patient record (CPR) system selected by Department of Defense to meet the requirements of the Military Health System. CHCS II provides: • • A Graphical user interface that networks with existing systems Efficient means of creating, managing and the retrieval of medical records Anytime, anywhere delivery of patient records to the point of care Future access military records for health studies worldwide

Limitations of Paper based Medical Records q q Paper charts are lost No automatic drug interaction alerts Penmanship counts Only one person can access a record at a time

CHCS II Benefits q q q q Interfaces with existing systems Uses MEDCIN® Facilitates compliance Supports team-based health care and clinic workflow Supports problem-oriented health care Accumulates data for reports and studies Provides anywhere, anytime access Maintains security

Security User Authenticates to Security Server User Access Controls Returned MTF Security Server q q q Military Clinical Workstation CHCS II security is multi-leveled and conforms with HIPAA/MHS security standards User access to patient information within the application is based on user role The system administrator assigns passwords. Users must have a CHCS account prior to registering for a CHCS II account The CHCS II password replaces CHCS verify code. Roles and privileges are tied to unique user name and password

Expectations q q q 100% of CHCS II users shall attend scheduled classroom training Nurses shall be available to receive On the Job Training (OJT) 100% of patient encounters shall be documented in CHCS II

Training Schedule Users Training Method Duration Providers ILT/Classroom Training 2 x 4 hours OJT 16 hours Nurses ILT/Classroom Training 2 x 3 hours Support Staff OJT ILT/Classroom Training 16 hours 4 hours OJT ILT/Classroom Training 8 hours 4 hours OJT Records Reviewer ILT/Classroom Training 8 hours 2 hours Clerks OJT 2 hours

Key Information Technology Training Resources q q q MTF CHCS II Team • MTF Project Officer • Facility Training Coordinator • Clinical Champion/Super. User Unisys On-Site Team • Site Training Coordinator • ILT Lead • OJT Lead • Trainers Clinic Representatives

System Demonstration

Course Goal The goal of this course is to enable you to use the CHCS II application to document patient encounters in the clinic

CHCS II Training System q Click the desktop icon to start: q Stand-alone version of CHCS II Simulates functionality Patient data is fictitious Limited choices for labs, rads, and meds Some variations from live CHCS II system Logs you on as a Provider Live system access may vary depending on roles q q q

Training and MTF Business Rules q q Training exercises do not imply that your clinical role or privileges change Training scenarios represent user’s role Roles and privileges vary from MTF or clinic MTF and service-specific business rules are to be followed when using CHCS II

Session One Course Agenda q q q q Navigation Patient Search and Appointments Telephone Consults Demographics Patient Encounter Previous Encounters S/O Template Management

Navigation Learning Objectives q Log in to the CHCS II application Access modules quickly using Folder List Open and close an application module Exit the CHCS II application q Lock CHCS II session q q q

Patient Search and Appointments Learning Objectives q q q Search for a patient Set search selections for the appointments modules Change and save the column order Create a walk-in appointment Transfer an appointment Add a nurse to an appointment

Telephone Consults Learning Objectives q q q Set default search and display options for the telephone consults module Create a Telcon Select and open a Telcon Transfer a telephone consult to a provider Edit a call back phone number

Demographics Learning Objectives q Verify patient demographic information

Patient Encounter Learning Objectives q q q q Open the encounter Document “reason for visit” Verify patient’s allergies Document patient’s vital signs Document S/O using MEDCIN Document A/P Disposition and Sign encounter

Previous Encounters Learning Objectives q q q Display a previous patient encounter Amend a previous patient encounter Append a previous patient encounter

S/O Template Management Learning Objectives q q q Search for Visit Template Use Template Edit Mode Use Find Term Use Browse from Here Rename and Save the Template

Session Two Course Agenda q q Encounter Template and Order Sets Health History Folder Readiness Questionnaire Set-up & Patient Questionnaire

Encounter Templates and Order Sets Learning Objectives q q Use an Encounter Template Customize Encounter Template Create an Order Set in A/P Merge an Encounter Template with an Order Set

Health History Folder Learning Objectives q q q q Setup Health History patient data modules View and modify Problems information View and copy Lab results into an encounter View and copy Radiology results into an encounter View and modify patient Medication information View and modify patient Allergy information Setup and review the properties for Vitals Signs Review

Readiness Learning Objectives q q View the readiness module Edit the readiness information

Questionnaire Setup & Patient Questionnaires Learning Objectives q q q Create and release a Questionnaire Edit an existing Questionnaire Change the status of a Questionnaire

Course Summary q q q Navigation Patient Search and Appointments Telephone Consults Demographics Patient Encounter Previous Encounters S/O Template Management Encounter Template and Order Sets Health History Folder Readiness Questionnaire Setup & Patient Questionnaires

What do I do if I encounter a problem while working with CHCS II? q q Write down any error message received Remember what action was taken before the error message was received Take screen shots Report the problem to your local Help Desk

Other Help Resources q q q Quick Reference Cards CHCS II User Manual Application Help menu • Detailed information on use of modules • Step-by-step procedures

Immunizations Learning Objectives q q q Define vaccine groups Track vaccines in stock Add details to in-stock vaccines Maintain groups Document patient vaccines