Charles Evans Inniss Memorial Library Medgar Evers College

Charles Evans Inniss Memorial Library Medgar Evers College of The City University of New York Lib. QUAL+™: A 180° Perspective Presented by Consuella A. Askew, Chief Librarian and Chair of Information Services January 17, 2005 Boston, MA www. mec. cuny. edu/library

Medgar Evers College? • Senior College of CUNY • FTE 5, 000+ ; Faculty 144 • 18 Degree programs: A. A. & B. A. • Population served: predominately African American (Caribbean) and Hispanic • Only urban Black College in NYC www. mec. cuny. edu/library

The Library • Building: Occupy 25, 000+ sq. ft. • Staff : 25 FTE; 7 professional librarians • Operating budget: $190, 000+ • Collection: 118, 000 volumes, 450+ periodicals; 18, 000 AV items; access to over 4 million items through CUNY libraries. • 2 credit hour LIB 100 course www. mec. cuny. edu/library

Why Lib. QUAL+™? • Limited resources • MSACHE visit spring 2006 • 2 library capital projects: $4 M+ • Organization is in transition • Strategic planning • No current assessment data for library services • CUNY libraries participating as a group www. mec. cuny. edu/library

What to do with the Data? • Resource allocations • Enhance library services and programs • Implementation of capital projects • Identify and emulate best practices of other CUNY libraries • Incorporate user feedback into strategic plan www. mec. cuny. edu/library

“CEIML, creating success, one survey at a time. ” www. mec. cuny. edu/library