Chapter 9 Developing Employees for Future Success Employee

Chapter 9 Developing Employees for Future Success

Employee Development MGMT 422 – Chapter 9

Training vs. Development MGMT 422 – Chapter 9

Development for Careers n Traditional n Protean Career MGMT 422 – Chapter 9 Career

Formal Education n Workshops n Short courses by consultants or universities n University programs n Executive MBA programs MGMT 422 – Chapter 9

Assessment n Collecting information and providing feedback to employees n Assessment Centers – Multiple raters evaluate employees’ performance on a number of exercises – Typically used to assess managerial potential MGMT 422 – Chapter 9

Assessment MGMT 422 – Chapter 9

Job Experiences MGMT 422 – Chapter 9

Interpersonal Relationships n Mentor – An experienced, productive senior employee who helps develop a less experienced employee n Coach – A peer or manager who works with an employee to help him or her develop skills MGMT 422 – Chapter 9

Career Management Process MGMT 422 – Chapter 9

Succession Planning Identifying and tracking highpotential employees to fill top management positions when they become vacant MGMT 422 – Chapter 9

Dysfunctional Behavior by Managers n Inability to be a team player n Arrogance n Poor conflict management skills n Inability to meet business objectives n Inability to adapt to change MGMT 422 – Chapter 9