CHAPTER 8 Human Resources Culture and Diversity 8

CHAPTER 8 Human Resources, Culture, and Diversity 8 -1 Human Resources Basics 8 -2 Managing Human Resources 8 -3 Organizational Culture and Workforce Diversity 1

8 -1 Human Resources Basics Learning Targets Describe the nature of today’s workforce. Identify important goals and activities of human resources. 2

THE U. S. WORKFORCE • All people 16 years and older who are employed or looking for a job • More that 140 million people have full-or parttime jobs Chapter 8 3

THE CHANGING WORKFORCE • Education and training – Some jobs require high school education; other require more – Special training may be needed – Basic skills and a willingness to work hard • Compensation – High paying jobs – Low paying jobs • Type of Work – Working with machines and technology – Working mainly with people and information Chapter 8 4

TYPES OF JOBS • Classified by industry – Service-producing industries – Goods-producing industries • Classified by occupation – White-collar jobs – one whose work is more mental than physical – Blue-collar jobs – requires a great deal of manual work Chapter 8 5

Source: Occupational Outlook Handbook Industry Categories Chapter 8 6

OCCUPATIONAL CATEGORIES Professional Business and financial operations Service Construction and extraction Installation, maintenance, and repair • Transportation and material moving • • • Chapter 8 • • • 7 Sales and marketing Management Office and administrative support Farming, fishing, and forestry Production

Source: U. S. Bureau of Labor Statistics Employment Projections for Occupational Categories Chapter 8 8

CHANGING JOB REQUIREMENTS • Consumer preferences – consumers cast their “dollar votes” • Business cycles – stages of the business cycle affect job opportunities. • New technologies – computerized systems and robots have greatly reduced the need for production workers. • Business competition – today, many U. S. jobs are being outsourced. Chapter 8 9

HUMAN RESOURCES OVERVIEW • Human resources are the people who work for a business – Management and employees – Full-time and part-time workers – Temporary workers and long-time employees • Human resources department – mid to large size companies have a department; small business owners usually do those tasks themselves Chapter 8 10

Human Resources Goals 1. 2. 3. 4. 5. 6. 7. Chapter 8 Identify the personnel needs of the company. Maintain an adequate supply of people to fill those needs. Match abilities and interests with specific jobs. Provide training and development. Develop plans to compensate personnel. Protect the health and well-being of employees. Maintain a satisfying work environment. 11

Human Resources Activities • Planning and staffing – Job analysis – Recruitment and selection – Job placement Chapter 8 12