Chapter 7 Managing Change Overcoming Objections Objection Its

Chapter 7 Managing Change

Overcoming Objections Objection: “It’s always been like this. ” • Meaning: “The problem is much older than you think. ” Objection: “It’s the same everywhere. ” § Meaning: “The problem is much broader and wider than you think. ”

Overcoming Objections • Objection: “It’s not in the budget. ” • Meaning: “We’ve spent the money in the wrong places. ” • Objection: “It’s not in the charter. ” • Meaning: “The bosses don’t think the same as you. ” And the list goes on. See Jason Clarke’s video on embracing change.

Understanding Employees’ Resistance to Change • The dimensions of the employer/employee relationship: • Formal Dimension • Psychological Dimension • Social Dimension

Making Changes Work • There are two ways change is implemented in the work place. • Implementing someone else’s change (from higher ups) • Implementing your own change

Organizational Change for Success It is not too early for me to begin thinking about how organizations must evolve and change to remain successful. Most of the time, this change comes from executive leadership, and as I strive to reach that level, I do not see the harm in beginning to grasp this concept.

References • O'Reilly III Charles A, Tushman Michael L. "The Ambidextrous Organization. " Harvard Business Review. p. April 2004. Internet. Accessed 21 October 2013. • Strebel Paul. "Why Do Employees Resist Change? " Harvard Business Review. p. May - June 1996. Internet. Accessed 21 October 2013.