Chapter 6 Student and Work Ethics Copyright 2017

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Chapter 6 Student and Work Ethics Copyright © 2017, Elsevier, Inc. All rights reserved.

Chapter 6 Student and Work Ethics Copyright © 2017, Elsevier, Inc. All rights reserved.

Work Ethics Professionalism involves: Following laws Ø Being ethical Ø Having good work ethics

Work Ethics Professionalism involves: Following laws Ø Being ethical Ø Having good work ethics Ø Having the skills to do your work Ø Work ethics deal with behavior in the workplace. Ø Work ethics involve: • • • How you look What you say How you behave How you treat others How you work with others Copyright © 2017, Elsevier, Inc. All rights reserved. 2

Health, Hygiene, and Appearance Your health Ø Ø Ø Ø You need a balanced

Health, Hygiene, and Appearance Your health Ø Ø Ø Ø You need a balanced diet. Most adults need about 7 hours of sleep daily. You need to use your muscles correctly. Exercise is needed for muscle tone, circulation, and weight loss. Have your eyes checked and wear needed eyeglasses or contact lenses. Smoking causes lung, heart, and circulatory disorders. Take only those drugs ordered by a doctor in the prescribed way. Never report to work under the influence of alcohol. Copyright © 2017, Elsevier, Inc. All rights reserved. 3

Health, Hygiene, and Appearance (Cont. ) Personal hygiene needs careful attention. Bathe daily. Ø

Health, Hygiene, and Appearance (Cont. ) Personal hygiene needs careful attention. Bathe daily. Ø Use a deodorant or antiperspirant to prevent body odors. Ø Brush your teeth often. Ø Use a mouthwash to prevent breath odors. Ø Shampoo often. Ø Keep fingernails clean, short, and neatly shaped. Ø Menstrual hygiene is important. Ø Foot care prevents odors and infection. Ø Copyright © 2017, Elsevier, Inc. All rights reserved. 4

Preparing for Work Keeping your job You must: • Work when scheduled • Get

Preparing for Work Keeping your job You must: • Work when scheduled • Get to work on time • Stay the entire shift Ø Common reasons for losing a job • Absences and tardiness • Childcare issues • Transportation concerns Ø Copyright © 2017, Elsevier, Inc. All rights reserved. 5

Preparing for Work (Cont. ) Childcare • When you leave for work • While

Preparing for Work (Cont. ) Childcare • When you leave for work • While you are at work • Before you get home from work • During emergencies Ø Transportation • Always have a backup plan for getting to work. Ø Copyright © 2017, Elsevier, Inc. All rights reserved. 6

Teamwork involves: Working when scheduled Ø Being cheerful and friendly Ø Performing delegated tasks

Teamwork involves: Working when scheduled Ø Being cheerful and friendly Ø Performing delegated tasks Ø Being available to help others • Help willingly. • Be kind to others. Ø Copyright © 2017, Elsevier, Inc. All rights reserved. 7

Attendance Report to work when scheduled and on time. Ø Call the agency if

Attendance Report to work when scheduled and on time. Ø Call the agency if you will be late or cannot go to work. • Follow the agency’s attendance policy. Ø Be ready to work when your shift starts. Ø Attendance also means staying the entire shift. Ø You may need to work overtime. Ø When it is time to leave, report off-duty to the nurse. Ø Copyright © 2017, Elsevier, Inc. All rights reserved. 8

Attitude Your attitude Show that you enjoy your work. Ø Listen to others. Ø

Attitude Your attitude Show that you enjoy your work. Ø Listen to others. Ø Be willing to learn. Ø Stay busy and use your time well. Ø Always think before you speak. Ø Copyright © 2017, Elsevier, Inc. All rights reserved. 9

Gossip Avoiding gossip Remove yourself from a group or setting where people are gossiping.

Gossip Avoiding gossip Remove yourself from a group or setting where people are gossiping. Ø Do not make or repeat any comment that can hurt others. Ø Do not make or repeat any comment that you do not know to be true. Ø Do not talk about patients, residents, family members, visitors, co-workers, or the agency at home or in social settings. Ø Copyright © 2017, Elsevier, Inc. All rights reserved. 10

Confidentiality The person’s information is shared only among the staff involved in his or

Confidentiality The person’s information is shared only among the staff involved in his or her care. Ø The person has the right to privacy and confidentiality. Ø Agency, family, and co-worker information also is confidential. Ø Share information only with the nurse. Ø Copyright © 2017, Elsevier, Inc. All rights reserved. 11

Important Personal Characteristics Speech and language Ø Courtesies Ø Your speech and language must

Important Personal Characteristics Speech and language Ø Courtesies Ø Your speech and language must be professional. Even the smallest kind act can brighten someone’s day. Personal matters cannot interfere with the job. Ø You could lose your job for tending to personal matters while at work. Ø Copyright © 2017, Elsevier, Inc. All rights reserved. 12

Meals and Breaks and Job Safety Meals and breaks are scheduled so that some

Meals and Breaks and Job Safety Meals and breaks are scheduled so that some staff are always on the unit. Ø Leave for and return from breaks on time. Ø Tell the nurse when you leave and return to the unit. Ø Job safety Everyone is responsible for safety. Ø You must protect patients, residents, families, visitors, co-workers, and yourself from harm. Ø Copyright © 2017, Elsevier, Inc. All rights reserved. 13

Planning Plan your work to: Ø Use priority-setting. • Which person has the greatest

Planning Plan your work to: Ø Use priority-setting. • Which person has the greatest or most life-threatening • • • needs What tasks the nurse or person needs done first What tasks need to be done at a set time What tasks need to be done when your shift starts and at the end of your shift How much time it takes to complete a task Who can help you and when • • Ø Give safe, thorough care. Ø Make good use of your time. Copyright © 2017, Elsevier, Inc. All rights reserved. 14

Managing Stress is normal. Stressors are pleasant or unpleasant. Stress affects the whole person.

Managing Stress is normal. Stressors are pleasant or unpleasant. Stress affects the whole person. Physically Ø Mentally Ø Socially Ø Spiritually Ø Copyright © 2017, Elsevier, Inc. All rights reserved. 15

Managing Stress (Cont. ) Dealing with stress is important. Stress affects: You Ø The

Managing Stress (Cont. ) Dealing with stress is important. Stress affects: You Ø The care you give Ø The person’s quality of life Ø How you relate to co-workers Ø Copyright © 2017, Elsevier, Inc. All rights reserved. 16

Dealing with Conflict People bring their values, attitudes, opinions, experiences, and expectations to school

Dealing with Conflict People bring their values, attitudes, opinions, experiences, and expectations to school and work settings. Ø Differences lead to conflict. Copyright © 2017, Elsevier, Inc. All rights reserved. 17

Resolving Conflict Step 1: Define the problem. Step 2: Collect information about the problem.

Resolving Conflict Step 1: Define the problem. Step 2: Collect information about the problem. Step 3: Identify possible solutions. Step 4: Select the best solution. Step 5: Carry out the solution. Step 6: Evaluate the results. Copyright © 2017, Elsevier, Inc. All rights reserved. 18

Burnout You must guard against burnout. Being physically or mentally exhausted Ø Having doubts

Burnout You must guard against burnout. Being physically or mentally exhausted Ø Having doubts about your abilities Ø Having doubts about the value of your work Ø Copyright © 2017, Elsevier, Inc. All rights reserved. 19

Harassment can: Be sexual Ø Involve age, race, ethnic background, religion, or disability Ø

Harassment can: Be sexual Ø Involve age, race, ethnic background, religion, or disability Ø Copyright © 2017, Elsevier, Inc. All rights reserved. 20

Harassment (Cont. ) Sexual harassment Harassment is not legal in the workplace. Ø Sexual

Harassment (Cont. ) Sexual harassment Harassment is not legal in the workplace. Ø Sexual harassment involves unwanted sexual behaviors by another. Ø Victims of sexual harassment may be men or women. Ø Men harass women or men. Ø Women harass men or women. Ø Copyright © 2017, Elsevier, Inc. All rights reserved. 21

Resigning from a Job Whatever the reason, you need to tell your employer. Give

Resigning from a Job Whatever the reason, you need to tell your employer. Give a written notice. Ø Write a resignation letter. Ø Complete a form in the human resources office. Ø Giving 2 -weeks notice is a normal practice. Ø Do not leave a job without notice. An exit interview is common practice. Copyright © 2017, Elsevier, Inc. All rights reserved. 22

Losing a Job and Drug Testing Losing a job Ø To protect your job,

Losing a Job and Drug Testing Losing a job Ø To protect your job, function at your best. • Always practice good work ethics. Drug testing Drug and alcohol use affects patient, resident, and staff safety. Ø Review your agency’s policy for when and how you might be tested. Ø Copyright © 2017, Elsevier, Inc. All rights reserved. 23

Unethical Student Behavior Your NATCEP and school will likely have a code of conduct.

Unethical Student Behavior Your NATCEP and school will likely have a code of conduct. Violating the code of conduct is unethical behavior. Violations may result in: Dismissing you from the school or NATCEP Ø Issuing a failing grade Ø Not recommending that you take the competency evaluation (written and skills tests) Ø Copyright © 2017, Elsevier, Inc. All rights reserved. 24

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