Chapter 5 Social Interaction and Social Groups What

Chapter 5: Social Interaction and Social Groups

What to Expect in This Chapter. . . n What is social interaction? • Contexts and Norms of Social Interaction • Studying Social Interaction: Ethnomethodology and Dramaturgy n n n n Types of Social Interaction Elements of Social Interaction What are Groups? Functions of Groups Group Size Bureaucracy Institutions and Social Organization

What is Social Interaction? n n Social interaction is the social action of two or more people taking each other into account in their action Social action refers to those actions which people are conscious of doing because of other people

Contexts and Norms of Social Interaction The context in which a social interaction takes place determines its meaning n Three elements comprise the context: n • The physical setting • The social environment • Activities surrounding the interaction n Norms are the rules of behavior governing the interaction

Studying Social Interaction: Ethnomethodology and Dramaturgy n Ethnomethodology is the study of the norms governing social interaction • This approach normally involves purposely violating commonly understood rules as a means to gauge the nature of people’s response n Dramaturgy understands social interaction in terms of theater • Interacting parties are actors involved in a performance known as impression management

Types of Social Interaction n Nonverbal Behavior • Involves forms of communication that involved body movements, or kinesics • Researchers focus on things such as posture, yawns, and eye contact n n Exchange—social interaction with the express purpose of receiving mutual rewards Cooperation—social interaction engaged in to promote common interests Conflict—social interaction that involves working against each other for a commonly prized object Competition—form of conflict in which individuals confine conflict to agreed-upon rules

Elements of Social Interaction: Statuses n n n A status is any socially defined position that people occupy Some statuses are more influential than others in shaping our identity and the interactions of others around us. These are called master statuses Statuses can be either conferred upon us, or can be voluntarily attained – Ascribed statuses are conferred upon us, usually at birth. Include our race, sex, etc. – Achieved statuses are voluntarily attained and include our occupation, student status, etc.

Elements of Social Interaction: Roles n n n Roles are the “. . . culturally defined rules for proper behavior that are associated with every status. ” All of the roles attached to a particular status are called, collectively, role sets Because we cannot possibly fulfill all of the roles attached to a particular status at any given time, we typically identify a role set as those rules that apply to our interaction with other individuals in particular statuses

Understanding Role Sets Grade Papers Professor Present Papers Student Write Papers Administrator Give Lectures Advise Students Status and Roles Professor Staff Chair Committee Lobby for money Faculty Community Role Sets Each of the relationships depicted here has its own set of roles

Role Strain and Role Conflict n Because we occupy several statuses, and numerous roles are attached to each status, there is great potential for conflict between roles – Role Strain occurs when there is conflict between roles attached to the same status – Role Conflict occurs when conflict is encountered between roles that are attached to two or more statuses

What Are Social Groups? n n Social groups consist of people who have a common sense of identity, shared norms and common goals Social groups are distinct from two other types of collectivities: – Social Aggregates—people who happen to be in close physical proximity, but share little else – Social Categories—people who share one or more characteristics in common, but do not interact

Comparing Primary and Secondary Groups Primary Groups Physical Conditions Social Characteristics Sample Relationships Sample Groups Secondary Groups Small number Long duration Large number Shorter duration Intrinsic value on relationship Inclusive knowledge of members Freedom and spontaneity Informal norms and controls Value goals of group more than relationship Limited knowledge of members External constraint Formal norms and controls Friends Husband/Wife Parent/Child Clerk/Customer Performer/Spectator Officer/Subordinate Play Group Family Work team Professional Association Corporation Government Agency

Functions of Groups

Group Size: Small Groups n Small groups are few enough in number so that all members know one another • Dyad is the smallest group, consisting of only two people • Triad is a group of three, which introduces the possibility of coalitions and mediation n As the group grows larger, subgroups within the larger group may form

Group Size: Large Groups n Large groups consist of many people who do not usually know each other well n Associations are large groups purposely created to accomplish clearly defined goals n Associations have both a formal structure and an informal structure – The formal structure consists of formally defined, typically written job definitions – The informal structure is negotiated in the day to day activities of the association

The Bureaucracy n n The bureaucracy is “a formal, rationally organized social structure with clearly defined patterns of activity in which. . . ideally, every series of actions is. . . related to the purposes of the organization. ” The classic model of bureaucracy was laid out by the German sociologist Max Weber, who identified six essential characteristics. .

Weber’s Classical Model of Bureaucracy

The Reality of Bureaucracy n n While Weber suggested that bureaucracy was the most rational and efficient way of accomplishing goals, we know that bureaucracies also produce a sense of alienation, adherence to unproductive ritual and even incompetence Moreover, Robert Michels observed that bureaucracies inevitably come to be dominated by a small number of self-serving people at the top—an oligarchy. This tendency has come to be known as the “iron law of oligarchy”

Social Institutions n n Social institutions are the ordered relationships that grow out of the values, norms, statuses, roles and groups of society. Social institutions respond to the basic need areas of society, which include: – Family – Educational Institution – Economic Institution – Religion – Political Institutions

Social Organization Social organization refers to the “. . . relatively stable pattern of social relationships among individuals and groups in society” n The organization of society consists of statuses, roles, groups and institutions, ordered according to social norms that provide regularity and predictability in social interaction n