CHAPTER 5 REQUESTING SEAT AVAILABILITY AIRLINE SCHEDULES TIMETABLE
CHAPTER 5 : REQUESTING SEAT AVAILABILITY, AIRLINE SCHEDULES, TIMETABLE 1
AIRLINES TRAVEL CLASS There are three travel classes. § First Class, generally the most expensive and most comfortable accommodations available. § Business Class, high quality, traditionally purchased by business travelers (sometimes called executive class). § Economy Class, basic accommodation, commonly purchased by leisure travelers. Chapter 5 2
FARE CLASS - Within each travel class there are often different fare classes, relating to ticket or reservation restrictions and used to enhance opportunities for price discrimination. - Passengers within the same travel class receive the same quality of seat. - The price or restrictions they face for that accommodation will vary depending on the fare class. - Fare classes may also vary by how far ahead the ticket must be purchased, or how long the length of stay is. Chapter 5 3
FARE CLASS - Airline fare classes are commonly indicated by letter codes. § First class code : P, F, A, R The codes in short: F = Full-Fare First Class P = First Class (some airlines use this code for Business class. A = First Class Discounted R = First Class Suites (currently only Airbus A 380), and formerly Supersonic (Concorde), (a lowercase "n" after any class code indicates Night Service) Chapter 5 4
FARE CLASS § Business class code : C, J, D, I, Z The codes in short: C, J = Full-fare Business Class, D, I, Z = Business Class Discounted, (a lowercase "n" after any class code indicates Night Service) Chapter 5 5
FARE CLASS § Economy class code : Y, B, E, M, H, G, K, L, N, O, Q, S, T, U, V, W, X The codes in short: Full fare: Y, B Standard fare: M, H Special or discount fares: G, K, L, N, O, Q, S, T, U, V, W, X Premium economy fares: E, H, K, O, U, W, T (some airline) (a lowercase "n" after any class code indicates Night Service) Chapter 5 6
AMADEUS AIR There are three types of Amadeus air § Availability AN § Schedules SN § Timetable TN Chapter 5 7
AMADEUS AIR | AVAILABILITY There are four types of Availability display § Availability Neutral AN § Availability by Departure AD § Availability by Arrival AA § Availability by Elapsed time AE Chapter 5 8
AMADEUS AIR | AVAILABILITY You make the following availability entry: AN+DATE+ORIGIN+DESTINATION AN 19 SEP PAR LON Chapter 5 9
AMADEUS AIR | AVAILABILITY The following table explains the components of the response: 1 Availability line number BA: AA 6557 Airline code and flight number J 7 D 0 R 0 I 0 Class of service code and number of seats available / Last seat availability indicator CDG 2 A Origin airport code and terminal LHR 4 Destination airport code and terminal 0730 Departure time expressed in the local time 0740 Arrival time expressed in the local time (if there is “+1”, it means the flight arrives on Chapter 5 the next day) 10
E 0 / 319 1: 10 Electronic ticketing Number of stops en route Airline access indicator Aircraft equipment type code Elapsed flying time from origin to destination IT in Tourism Industry | Introduction Overview of Airline reservation system 11
AMADEUS AIR | AVAILABILITY Description: 1 -8 9 0 or L R Chapter 5 Available seats (>8 seats) Waiting List On request 12
AMADEUS AIR | AVAILABILITY OPTIONS Options can be added to the entry for a more selective display: AN 10 JUNBKKPAR Availability for specific date AN 10 JUNBKKPAR/ALH Availability for specific airline(s) AN 10 JUNBKKPAR/CF Availability for specific class of service AN 10 JUNBKKPAR/ALH/CF Combination AN 10 JUNBKKPAR/XLON Availability for specific via connection AD 10 JUNBKKPAR 1200 Availability for specific departure time AA 10 JUNBKKPAR 2100 Availability for specific arrival time Chapter 5 13
AMADEUS AIR § Non Stop: goes from Point to Point, without stopping. § Direct: goes from point to point, but with stops in between (usually one or two) without changing planes. § Connecting: you fly from point to point, but this requires you to change planes, sometimes more then once. Chapter 5 14
AMADEUS AIR | SCHEDULE Description: 1 -8 9 0 or L R S or C X Chapter 5 Available seats (>9 seats) Waiting List On request Closed Cancel 15
AMADEUS AIR | SCHEDULE SN is used when you want the system to display all the booking classes even they have been already closed. SN 19 SEP PAR LON >SN 19 SEPPARLON System Response: ** AMADEUS SCHEDULES - SN ** LONDON. GB 281 SU 19 SEP 0000 1 AF 1680 C 9 D 2 Z 2 F 1 O 2 Y 9 S 9 /CDG 2 E LHR 4 0730 0750 B 9 R 9 K 9 V 9 L 9 U 2 M 2 HS QS AS WS TS ES NS XS IS GR 2 BA: QF 3403 J 9 C 9 D 9 IL US Y 9 B 9 /CDG 2 A LHR 5 0735 0755 H 9 K 9 M 9 L 9 V 9 S 9 N 9 Q 9 O 3 GL XS 3 BA 303 J 9 C 9 D 9 R 9 I 9 US Y 9 /CDG 2 A LHR 5 0735 0755 B 9 H 9 K 9 M 9 L 9 V 9 N 9 Q 9 O 3 S 9 G 8 X 1 4 AF 1980 C 9 D 7 Z 6 F 1 O 4 Y 9 S 9 /CDG 2 E LHR 4 1005 1025 B 9 R 9 K 9 V 9 L 9 U 9 M 9 HS QS AS WS TS ES NS XS IS GR 5 BA 307 J 9 C 9 D 9 R 9 I 9 U 9 Y 9 /CDG 2 A LHR 5 1055 1115 B 9 H 9 K 9 M 9 L 9 V 9 N 9 Q 9 O 9 S 9 G 9 X 9 6 AF 2280 C 9 D 8 Z 6 F 1 O 5 Y 9 S 9 /CDG 2 E LHR 4 1325 1345 B 9 R 9 K 9 V 9 L 9 U 9 M 9 H 9 Q 9 A 6 W 6 TS ES NS XS IS GR 7 BA 315 J 9 C 9 D 9 R 9 I 9 US Y 9 /CDG 2 A LHR 5 1350 1410 B 9 H 9 K 9 M 9 L 9 V 9 N 4 QS OS SS GL XS Chapter 5 E 0/320 1: 20 E 0/319 TR 1: 20 E 0/321 1: 20 E 0/767 1: 20 E 0/320 1: 20 16
AMADEUS AIR | TIME TABLE TN is used when you want the system to display the timetable without showing the booking classes. TN 19 SEP PAR LON >TN 19 SEPPARLON System Response: TN 19 SEPPARLON ** AMADEUS TIMETABLE - TN ** LONDON. GB 1 WX*AF 5018 X 67 ORY W LCY 0715 0730 2 AF 1680 X 7 CDG 2 E LHR 4 0730 0750 3 AF 1680 7 CDG 2 E LHR 4 0730 0750 4 BA 303 6 CDG 2 A LHR 5 0730 0750 5 BA: QF 3403 X 6 CDG 2 A LHR 5 0735 0755 6 BA 303 7 CDG 2 A LHR 5 0735 0755 7 BA 303 X 67 CDG 2 A LHR 5 0735 0755 8 BA: QF 3403 6 CDG 2 A LHR 5 0735 0800 9 WX*AF 5020 X 67 ORY W LCY 0835 0900 10 AF 1980 D CDG 2 E LHR 4 1005 1025 11 BA 307 4 CDG 2 A LHR 5 1055 1115 12 BA 307 X 4 CDG 2 A LHR 5 1055 1115 > Chapter 5 19 SEP 10 26 SEP 10 0 04 JAN 10 29 OCT 10 AR 8 1: 15 0 29 MAR 10 27 OCT 10 321 1: 20 0 04 APR 10 24 OCT 10 320 1: 20 0 03 APR 10 30 OCT 10 767 1: 20 0 28 MAR 10 29 OCT 10 319 1: 20 0 28 MAR 10 24 OCT 10 321 1: 20 0 29 MAR 10 22 OCT 10 767 1: 20 0 03 APR 10 30 OCT 10 319 1: 25 0 11 JAN 10 29 OCT 10 AR 8 1: 25 0 28 MAR 10 30 OCT 10 321 1: 20 0 29 APR 10 28 OCT 10 320 1: 20 0 30 APR 10 27 OCT 10 767 1: 20 17
AMADEUS AIR | TIME TABLE The following describes the components of the timetable display: 1 LH 4017 D LHR 2 MUC 0925 1205 Chapter 5 Timetable line number Two-letter airline code and flight number Days of operation: D: Daily 2: Tuesday only X 7: Every day except Sunday Departure airport code and terminal information Arrival airport code (for some airports, the terminal information is shown) Departure and arrival times 18
0 05 APRX 19 OCT 9 X 320 01: 40 Number of stops en route Effective dates for this time table Note: When three dashes (---) appear, this indicates that the flight operates indefinitely. Equipment type code Elapsed flying time IT in Tourism Industry | Introduction Overview of Airline reservation system 19
CHANGING AN AVAILABILITY REQUEST: AC The availability change entries are used as follow-up entries after you have entered an initial availability entry. The identifier for availability change commands is AC. ACSYD Change departure city AC//PAR Change destination city AC 09 FEB Change date AC 5 Change date to five days later AC-3 Change date to three days earlier AC 1500 Change Departure time AC/ALH Change Airline preference AC/CS Change preferred class ACR Change to return availability same date ACR 6 Change to return six days later ACR 15 FEB 0700 Change to return availability, specified date and time Chapter 5 20
FLIGHT INFORMATION • The flight information stored and displayed in Amadeus provides the most up-to-date information about the operation of a particular flight before and after departure. • The flight information available in Amadeus is provided by the airlines. • You can request flight information using the basic entry or by shortcut entries from a PNR, availability or schedule display. Chapter 5 21
FLIGHT INFORMATION To request the flight information for the current date, enter: DO LH 127 System Response: >DOAR 1680 DOAF 1680 * 1 A PLANNED FLIGHT INFO * AF 1680 0 SA 12 DEC APT ARR DY DEP DY CLASS/MEAL EQP GRND EFT TTL CDG 1610 SA CDZFOYSBRKV/S 319 1: 15 LUMHQAWTENX/S IG/S LHR 1625 SA 1: 15 COMMENTS 1. FROM CDG - DEPARTS TERMINAL 2 E 2. TO LHR - ARRIVES TERMINAL 4 3. CDG LHR - 9/ NON-SMOKING 4. CDG LHR - ET/ ELECTRONIC TKT CANDIDATE CONFIGURATION 319 C 18 Y 111 Chapter 5 22
AMADEUS AIR | TIME TABLE The following describes the components of the remainder of the display: Chapter 5 23
AMADEUS AIR | TIME TABLE The following describes the components of the remainder of the display: Chapter 5 24
AMADEUS AIR | TIME TABLE The following describes the components of the remainder of the display: Chapter 5 25
AMADEUS AIR | TIME TABLE The following describes the components of the remainder of the display: Configuration shows the equipment type and the number of seats on the aircraft IT in Tourism Industry | Introduction Overview of Airline reservation system 26
AMADEUS AIR | TIME TABLE You can also put a specific information such as : - A specific date DOAY 831/16 JUN -A specific date and routing DOLH 410/20 MAY/MUCJFK IT in Tourism Industry | Introduction Overview of Airline reservation system 27
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