Chapter 5 Lodging Operations HOST 101 Think about
Chapter 5 Lodging Operations HOST 101
Think about how much you (or your parents) have spent on a hotel. Was it expensive? Affordable? Ever wonder how and why hotel rooms are priced the way they are?
demand-forecasting technique used to maximize room revenue Revenue Management technique borrowed from the airline industry monitors the demand supply and recommends the number and type of rooms to sell for any given day, and the price for which to sell each room
ROP ROOM OCCUPANCY PERCENTAGE Rooms Occupied Rooms Available
If a hotel had a total of 250 rooms and 190 of them are occupied, what is the ROP?
76% ROOM OCCUPANCY PERCENTAGE 190 room occupied 250 total number of rooms
ADR AVERAGE DAILY RATE Room Revenue Number of Rooms Sold
If the room revenue was $24, 505 and 190 rooms were sold, then what is the ADR?
$128. 97 AVERAGE DAILY RATE $24, 505 in room revenue 190 room sold
Rev. PAR REVENUE PER AVAILABLE ROOM Room Revenue Number of Rooms Available Rev. PAR used to see how they are doing compared to their competitive set of hotels.
If the room revenue was $24, 505 and the hotel has 250 rooms total, then what is the Rev. PAR?
$98. 02 REVENUE PER AVAILABLE ROOM $24, 505 room revenue 250 total rooms Rev. PAR used to see how they are doing compared to their competitive set of hotels.
Rack Rate THE “PUBLISHED” RATE THAT THE HOTEL WOULD LIKE TO GET FOR THE ROOM.
Why are these numbers so important to lodging operations?
Lodging Operations Org Chart Each group has an envelope containing various lodging operations jobs/positions. Place these positions in an organization chart, which is a graphic representation of the structure of the hotel showing the relationships of the positions or jobs within it.
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