Chapter 4 Listening Importance of Listening Good listening

Importance of Listening �Good listening paramount of some positions �Importance of listening skills for

Are You Really Listening? �Hearing vs. Listening �Reasons you may hear but not listen:

Why is Listening Important? �Checking for accuracy �Giving/Receiving feedback �Evaluating messages

The Values of Listening Well �Helps your career �Saves you time and money �Creates

Difficulties in Listening �Listener distractions �Limited attention spans �Jumping to conclusions �Situational distractions

Strategies for Careful Listening �Avoid extremes �Mapping �Note taking

Listening and Critical Listening Different forms of listening • Appreciative • Empathetic • Comprehensive

Critical Listening �Involves critical thinking

Characteristics of Critical Thinkers �Reluctant to accept assertions on faith �Distinguish facts from opinions

Skills of Critical Thinking �Questioning and challenging �Recognizing differences �Forming opinions and supporting claims

Causes of Poor Listening � Not concentrating � Listening too hard � Jumping to

Becoming a Better Listener � Don’t be diverted by appearance or delivery � Suspend

Applying Critical Thinking to Speech Situations �Critical vs. Uncritical judgments �Are the main ideas

Evaluating Speeches Critically �Evaluation standards • Rhetorical Situation • Speaker’s purpose �Classroom speeches �Non-classroom

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Chapter 4 Listening

Importance of Listening �Good listening paramount of some positions �Importance of listening skills for a speaker

Are You Really Listening? �Hearing vs. Listening �Reasons you may hear but not listen: • • Focused attention? Distractions Inaccurately processing messages Not thinking critically

Why is Listening Important? �Checking for accuracy �Giving/Receiving feedback �Evaluating messages

The Values of Listening Well �Helps your career �Saves you time and money �Creates opportunity �Strengthens relationships

Difficulties in Listening �Listener distractions �Limited attention spans �Jumping to conclusions �Situational distractions

Strategies for Careful Listening �Avoid extremes �Mapping �Note taking

Listening and Critical Listening Different forms of listening • Appreciative • Empathetic • Comprehensive • Critical � Focus in this class is on comprehensive and critical �

Critical Listening �Involves critical thinking

Characteristics of Critical Thinkers �Reluctant to accept assertions on faith �Distinguish facts from opinions �Seek to uncover assumptions �Open to new ideas �Apply reason and common sense to new ideas �Relate new ideas to what is already known

Skills of Critical Thinking �Questioning and challenging �Recognizing differences �Forming opinions and supporting claims �Putting ideas into broader contexts

Causes of Poor Listening � Not concentrating � Listening too hard � Jumping to conclusions � Focusing on delivery and personal appearance

Becoming a Better Listener � Don’t be diverted by appearance or delivery � Suspend judgment � Focus your listening � Develop note-taking skills

Applying Critical Thinking to Speech Situations �Critical vs. Uncritical judgments �Are the main ideas identifiable? �Are the links among ideas reasonable? �Are the ideas supported where necessary? �Impacts to your other beliefs?

Evaluating Speeches Critically �Evaluation standards • Rhetorical Situation • Speaker’s purpose �Classroom speeches �Non-classroom speeches �Rhetorical Criticism