Chapter 4 Cost Leadership The Strategic Management Process

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Chapter 4 Cost Leadership

Chapter 4 Cost Leadership

The Strategic Management Process External Analysis Mission Strategic Choice Objectives Strategy Implementation Competitive Advantage

The Strategic Management Process External Analysis Mission Strategic Choice Objectives Strategy Implementation Competitive Advantage Internal Analysis Business Level Strategy How to Position a Business in the Market? Corporate Level Strategy Which Businesses to Enter? 4 -2

Business Level Strategies Two Generic Business Level Strategies Cost Leadership: • generate economic value

Business Level Strategies Two Generic Business Level Strategies Cost Leadership: • generate economic value by having lower costs than competitors Example: Wal-Mart Product Differentiation: • generate economic value by offering a product that customers prefer over competitors’ product Example: Harley-Davidson 4 -3

Why Cost Leadership Matters Competitive Market ATCind ATCff P Above Normal Economic Returns D

Why Cost Leadership Matters Competitive Market ATCind ATCff P Above Normal Economic Returns D Q 4 -4

Ryanair 4 -5

Ryanair 4 -5

Understanding Cost Advantage Managers need to understand who has the cost advantage in their

Understanding Cost Advantage Managers need to understand who has the cost advantage in their market • it could be the focal firm • develop a strategy to exploit the advantage • it could be a competitor • develop a strategy to either capture the advantage or compete on some other basis 4 -6

End Segment 1 4 -7

End Segment 1 4 -7

Segment 2 Sources of cost advantage 4 -8

Segment 2 Sources of cost advantage 4 -8

Sources of Cost Advantage Economies of Scale • average cost per unit falls as

Sources of Cost Advantage Economies of Scale • average cost per unit falls as quantity increases -until the minimum efficient scale is reached • are a cost advantage because competitors may not be able to match the scale because of capital requirements (barrier to entry) • international expansion may allow a firm to have enough sales to justify investing in additional capacity to capture economies of scale 4 -9

Sources of Cost Advantage Diseconomies of Scale • are an advantage for those who

Sources of Cost Advantage Diseconomies of Scale • are an advantage for those who do not have diseconomies of scale • occur when firms become too large and bureaucratic • are a risk of international expansion Example: Nucor Steel 4 -10

The Experience Curve The “Law of Experience” 1992 1994 Cost per unit of output

The Experience Curve The “Law of Experience” 1992 1994 Cost per unit of output (in real $) The unit cost value added to a standard product declines by a constant % (typically 20 -30%) each time cumulative output doubles. 1996 1998 2000 2002 2004 Cumulative Output 4 -11

Examples of Experience Curves 75% 100 K 200 K 500 K 1, 000 K

Examples of Experience Curves 75% 100 K 200 K 500 K 1, 000 K Accumulated unit production (millions) UK refrigerators, 1957 -71 Price Index 50 100 200 300 1960 Yen 15 K 20 K 30 K Japanese clocks & watches, 1962 -72 70% slope 5 10 Accumulated units (millions) 50 4 -12

The Importance of Market Share If all firms in an industry have the same

The Importance of Market Share If all firms in an industry have the same experience curve, then: Change in relative costs over time = f (relative market share) ROS (%) -2 0 5 10 This implies that market share is linked to profitability. This is confirmed by PIMS data: 0 -10 10 -20 20 -30 30 -40 Market Share (%) over 40 BUT: - Association does not imply causation - Costs of acquiring market share offset the returns to market share 4 -13

Sources of Cost Advantage Learning Curve Economies • a firm gets more efficient at

Sources of Cost Advantage Learning Curve Economies • a firm gets more efficient at a process with experience • the more complicated/technical the process, the greater the experience advantage • international expansion may propel a firm down the experience curve because of higher volumes Example: Fuel Injectors 4 -14

Sources of Cost Advantage Differential Low-Cost Access to Productive Inputs • may result from:

Sources of Cost Advantage Differential Low-Cost Access to Productive Inputs • may result from: • history—being in the right place at the right time • being first into a market—esp. foreign markets • natural endowment—owning a mineral deposit • locking up a source—buying all of its output Example: Quantity Carpet Buys 4 -15

Sources of Cost Advantage Technology Independent of Scale • may allow small firms to

Sources of Cost Advantage Technology Independent of Scale • may allow small firms to become cost competitive • advantage typically accrues to the ‘owner’ of the technology—may or may not be the ones who actually use the technology • size of the advantage depends both on how valuable and protectable the technology is Example: Vegetable Inspection 4 -16

Sources of Cost Advantage Policy Choices • firms get to choose how they will

Sources of Cost Advantage Policy Choices • firms get to choose how they will serve the market • we’ll offer level of quality that is inexpensive to produce • firms can make policy choices that give people incentives to reduce cost at every opportunity Example: Southwest Airlines 4 -17

Value of a Cost Advantage Entry Buyers • lowers incentives for buyers to vertically

Value of a Cost Advantage Entry Buyers • lowers incentives for buyers to vertically integrate • increases capital requirements for entrants Rivalry Substitutes • limits attractiveness of substitutes • competitors rationally avoid price competition Suppliers • increases importance of the focal firm to the supplier 4 -19

Rareness of a Cost Advantage The rareness of a source of cost advantage depends

Rareness of a Cost Advantage The rareness of a source of cost advantage depends heavily on the industry life cycle: Generally… Emerging Mature Not Rare Diseconomies of Scale Rare Learning Curve Economies Rare Not Rare Differential Input Access Rare Technology Rare Not Rare Policy Choices Rare Economies of Scale 4 -20

Imitability of Sources of Cost Advantage Conditions largely determine if a source of cost

Imitability of Sources of Cost Advantage Conditions largely determine if a source of cost advantage will be costly to imitate Low Cost Conditions Unbalanced Industry Capacity and Demand Non-Proprietary Technology Highly Observable Technology Transactional Exchange (A cost advantage can be easily imitated) 4 -21

Imitability of Sources of Cost Advantage High Cost Conditions Balanced Industry Capacity and Demand

Imitability of Sources of Cost Advantage High Cost Conditions Balanced Industry Capacity and Demand Path Dependence (Historical Uniqueness) Protected Technology Highly Unobservable Technology (Causal Ambiguity) Relational Exchange (Social Complexity) (A cost advantage cannot be easily imitated) 4 -22

Implementing a Cost Leadership Strategy A strategy is only as good as its implementation

Implementing a Cost Leadership Strategy A strategy is only as good as its implementation Strategy is implemented through organizational structure and control: • structure: 1) the division of management responsibilities, and 2) the establishment of reporting relationships • control: policies intended to influence behavior—align the interests of the individual with the interests of the organization 4 -23

Segment 3 Organizing cost advantage 4 -25

Segment 3 Organizing cost advantage 4 -25

Organizational Structure Three Organizational Structures Simple Functional Multi-Divisional 4 -26

Organizational Structure Three Organizational Structures Simple Functional Multi-Divisional 4 -26

Organizational Structure Simple Structure Owner / Manager • Owner/Manager makes all major decisions directly

Organizational Structure Simple Structure Owner / Manager • Owner/Manager makes all major decisions directly and monitors all activities • difficult to maintain this structure as the firm grows in size and complexity 4 -27

Organizational Structure Functional Structure (U-Form: Unitary) • divides management responsibilities by function • marketing

Organizational Structure Functional Structure (U-Form: Unitary) • divides management responsibilities by function • marketing • procurement • HR • finance • production • logistics • accounting • R&D • etc. • CEO is the only executive with enterprise-wide perspective • CEO is responsible for strategy & coordination of functions 4 -28

Organizational Structure Functional Structure Chief Executive Officer Finance Accounting Production Human Resources Marketing R&D

Organizational Structure Functional Structure Chief Executive Officer Finance Accounting Production Human Resources Marketing R&D 4 -29

Organizational Structure Multi-Divisional Structure (M-Form) • functions are replicated in each division as appropriate

Organizational Structure Multi-Divisional Structure (M-Form) • functions are replicated in each division as appropriate • this structure makes sense when the firm is involved in more than one business or has grown large enough to justify geographic divisions • CEO has strategic responsibility with the help of vice presidents, etc. —information is filtered through layers • CEO balances coordination & competition among divisions 4 -30

Organizational Structure Multi-Divisional Structure (M-Form) Chief Executive Officer Corporate R&D Corporate Finance Production Marketing

Organizational Structure Multi-Divisional Structure (M-Form) Chief Executive Officer Corporate R&D Corporate Finance Production Marketing Corporate Human Resources Corporate Marketing Division Finance Strategic Planning R&D Division Accounting Human Resources 4 -31

Organizational Structure The Functional Structure and Cost Leadership • specialization within functions facilitates cost

Organizational Structure The Functional Structure and Cost Leadership • specialization within functions facilitates cost reduction • CEO can use this structure to: • ensure best cost reduction practices are shared among divisions • allow and encourage decision-making by those who are in the best positions to do so—those close to decisions • ensure that functions are coordinating efforts in pursuit of a common strategy 4 -32

Organizational Controls Policies intended to influence behavior by aligning the interests of the individual

Organizational Controls Policies intended to influence behavior by aligning the interests of the individual with the interests of the organization Management Controls Formal • budgeting policies Informal • culture • credit policies • attitudes • spending policies • leadership styles • travel policies • purchasing policies 4 -33

Organizational Controls Compensation Policies • stock options • bonuses based on: • cost reduction

Organizational Controls Compensation Policies • stock options • bonuses based on: • cost reduction • non-monetary awards • vacations • parking places • office decor • financial performance Compensation Policies Should Reinforce Formal and Informal Management Controls 4 -34

Organizational Controls and Cost Leadership • management controls and compensation policies can be focused

Organizational Controls and Cost Leadership • management controls and compensation policies can be focused on cost reduction • supply contracts that stipulate cost reductions over time • tight credit policies • austere travel policies (e. g. , no first class) • bonuses tied to cost reduction targets Example: Wal-Mart & Southwest Airlines 4 -35

Summary Business Level Strategy Cost Leadership Product Differentiation Cost Advantages Economies of Scale Competitive

Summary Business Level Strategy Cost Leadership Product Differentiation Cost Advantages Economies of Scale Competitive Advantage Depends on Meeting VRIO Criteria Diseconomies of Scale Learning Curve Economies Differential Input Access Technology Policy Choices Emphasis on Organization (Implementation) Structure & Control 4 -36